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Palais Clementina & Spa

4.0 star property

Photo gallery for Palais Clementina & Spa

A large, luxurious building with a reflective pool in front, surrounded by palm trees and lounge areas.
Garden view
Interior
Daily continental breakfast for a fee
Deluxe Suite | Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Route de l'Ourika, Km 8, Marrakech, 40000
  • Place, Avenue Mohamed VI
    ‪9 min drive‬
  • Place, La Plage Rouge Swimming Pool
    ‪9 min drive‬
  • Place, Agdal Gardens
    ‪11 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

A hotel room with a large bed, two nightstands, two chairs, and a small table with a candle.

Family Apartment

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Comfort Suite

A modern hotel bedroom with a large bed, a bench, a bedside table with a lamp, a mirror, and a wardrobe.

Comfort Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Marrakech

At Palais Clementina & Spa you'll be 4 km (2.5 mi) from La Plage Rouge Swimming Pool and 4.4 km (2.7 mi) from Avenue Mohamed VI. Highlights at this hotel include in-room free WiFi, furnished balconies and LED TVs. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Le Clémentina, serves Moroccan cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, Turkish bath/hammam and pool loungers. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and noon. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Tassoultante hotel, attractions include Jemaa el-Fnaa and Le Grand Casino de La Mamounia.

What's nearby

  • Avenue Mohamed VI - 9 min drive - 4.4 km
  • La Plage Rouge Swimming Pool - 9 min drive - 4.4 km
  • Agdal Gardens - 11 min drive - 5.9 km
  • Cinema Megarama - 12 min drive - 6.6 km
  • Oasiria Water Park - 15 min drive - 12.4 km

Getting around

  • Marrakech Central Station - 12 min drive
  • Marrakech (RAK-Menara) - 19 min drive

Restaurants

  • ‪Snob Beach - ‬7 min drive
  • ‪Boucherie Hammoud - ‬12 min drive
  • ‪Dar Soukkar - ‬5 min drive
  • ‪La paillote - ‬12 min drive
  • ‪Bo Zin - ‬5 min drive

About this property

Palais Clementina & Spa

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at the business-friendly Palais Clementina & Spa. The hotel can provide concierge services and wedding services. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Marrakech hotel.

  • 1 floor
  • 13 guestrooms or units
  • Built in 1985
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palais Clementina & Spa offers 13 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Clémentina

Things to do

  • Books
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • 1 floor
  • Built in 1985
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Palais Clementina Hotel Marrakech
Palais Clementina Hotel
Palais Clementina Marrakech
Palais Clementina
Palais Clementina & Spa Hotel
Palais Clementina & Spa Marrakech
Palais Clementina & Spa Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Palais Clementina & Spa?

Palais Clementina & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palais Clementina & Spa?

Yep, Palais Clementina & Spa has free valet parking.

Is there a spa on site at Palais Clementina & Spa?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Palais Clementina & Spa have a pool?

Palais Clementina & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 8:00 PM.

What makes Palais Clementina & Spa a romantic place to stay?

Al fresco dining and couples dining, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Palais Clementina & Spa.

Is Palais Clementina & Spa family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Palais Clementina & Spa is a hit with families.

Does Palais Clementina & Spa serve breakfast?

Yeah, continental brekkie is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Palais Clementina & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Palais Clementina & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Moroccan cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palais Clementina & Spa?

Check-in begins at noon. Check-out time is noon.

Palais Clementina & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 7 out of 49 reviews
Rating 4 - Poor. 5 out of 49 reviews
Rating 2 - Terrible. 6 out of 49 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Établissement au calme excentré de la médina (10 min en voiture) Personnel souriant Belle piscine Établissement décoré dans le style marocain digne du palais dont il porte le nom
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Christophe

Liked: Room comfort
Disliked: Staff & service

Cadre grandiose, offre de services à revoir

Magnifique hotel, chambre grandiose, cadre très très sympa ! Dommage que l'hotel semble un peu désert et que, malgré des personnels plus nombreux que les clients, les services ne soient pas à la hauteur (offre pauvre, délai d'attente, présence,...). Toute l'équipe est pourtant toujours très sympa et souriante
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Personnel aux petits soins et gentils , soucieux de faire de ce séjour un séjour agréable, excursion personnalisée
Stayed 5 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our experience was a DISAPPOINTMENT!!! On arrival we were allocated the rooms. However, we paid for an upgrade and staff did not know what that meant and specified all rooms were the same. We reverted back to our Expedia voucher to show what we had booked to be then informed the rooms were not available. We had to show the images on the website to show what we had booked. after some time we were then provided with the upgraded rooms we had paid for. Only one room was ready so 4 of us had to share until our room was ready. Furthermore, we were shown occupied rooms without the occupies consent which concerned us. The day reception staff were unhelpful. Due to language barriers they were not accommodating or flexible to our queries as we did not speak French or Arabic. For example, the waiter for dinner was extremely rude. He did not acknowledge us for 30 minutes to take drink order or provide us with a menu. When we merely asked him a question about ordering food for dinner he replied ' I don't speak English' then walked off and left us at the table and served other guests. We had to call him several times to make an order and he would either ignore us or tell us to wait, by this time other guests had received their 3 course meals. The menu was poorly written and didn't not explicitly state there was meat/fish in the meals and when we state this to the waiter he did not care and was unwilling to change when we wanted .
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
établissement magnifique mais service zéro rien à manger au petit déjeuner ni au dîner , on m a volé un sac avec mes produits solaires .
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A éviter Avis sur Palais Clementina Avis en attente par mobile le palais ne correspond pas à la description et aux différents avis nous avons séjourné plusieurs nuits et franchement après plusieurs voyages à Marrakech cela ne correspond pas à un 4 étoiles. chambre sale ménage fait en 5 minutes et superficiellement sans vider les poubelles, nous sommes deux et on mets une seule serviette, moisissure sur les joints cuvette toilette cassée et sale au fond .literie très dur on a l'impression de dormir sur une planche. petit déjeuner médiocre pas de viennoiseries le premier jour arrivé à 9h30 et débarrassé à 10 h car plus rien à mettre le directeur n'a pas fait les courses .les autres jours le minimum pour le déjeuner pas de cereales, pas de yaourts par contre pain rassi. Piscine sale manque d'entretien carrelage cassé matelas trouée protection sale...et ils font sécher les serviettes sans les laver...Honteux. Musique forte à la piscine. Nous avons mangé un soir et le couscous était froid il sortait du frigo le personnel désabusé se balade, discute viens se servir au déjeuner sans se soucier des clients, parle fort. ne cherchez pas la salle de sport elle est invisible. Et quand on demande la direction il n'y a personne bref je ne le recommande pas du tout. et je n'ai pas l'habitude d'être sévère avec mes +100 contributions sur tripadvisor mais là il faut pas exagérer
Stayed 7 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It was quite and peaceful and not very busy. But the service we received was poor. There was construction works going on when we arrived at the hotel everyday and I could not rest or sleep peacefully because the works would start at 10am everyday. Also the contraction works made a hole in our room big enough for a head to pop in and we could see bulders who kept having a peek into our room. Upon request to change the room we are given a room without a propa functioning shower.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cadre extérieur magnifique. Cet établissement est un mix entre hotel et Riad, c'est vraiment charmant.
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Guests of Olivier Perbet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like quietness & Luxury - this is the play to stay in Kech
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Tounsi

Liked: Cleanliness, property conditions & facilities, room comfort

Joli palais

Très charmant palais , idéal pour se reposer Le service doit être amélioré, serveur très gentil Attention j’ai trouvé un gros scorpion noir dans ma chambre qui étais au rez de chaussée , signalez au personnel qui a fais le nécessaire Bref je recommande, et je reviendrai
Stayed 6 nights in Aug 2018
Verified

10/10 Excellent

ETOILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel très accueillant

notre séjour en famille était très reposant et parfait
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bon accueil, personnel aux petits soins. Très beau jardin et surtout pas beaucoup de chambre donc impec
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quite et serein place

nice place. Few service items to fix. Poor breakfast and poor food menu.
Stayed 2 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet, staff is friendly... The facilities are authentic. Would definitely stay there again
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful ! Don't trust the pics and reviews !

Absolutely terrible ! Were all previous reviewers blind ?? Ok the Riad looks good from outside but that's about it. Everything else is absolute disapointment from service to room cleaniness and comfort. We skipped the breakfast and canceled our next night.
Verified

8/10 Good

C.-A.

Liked: Cleanliness, property conditions & facilities, room comfort

Sehr ruhig außerhalb von Marrakech

Das Palais ist ein Palast und vermittelt ein Gefühl wie in 1001 Nacht - eine wunderschöne und sehr große Suite - ein wunderschöner Garten mit Pool - durch die geringe Anzahl der Zimmer ca. 5 hat man das Gefühl in einer privaten Villa zu sein - Preis / Leistung sehr gut - Irgendwie bleibt einem beim 1. Mal des Betretens des Palais die Luft weg - Klasse - Beim nächsten Mal in Marrakech werde ich wieder hier sein :-)
Verified

10/10 Excellent

Rihad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reposant et détente

Très bon accueil
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No TV connection! Toilet flash was not work first one day and they refused to change my room!! I had big argument, later on they changed with smaller room. Most of the staff are very helpful. Hotel are very traditional building , outside pool was very dirty!! Spa was out of order!! First two nights there was no light outside the building! ! Overall hotel view are very nice like a castle!! But more maintaining will require.
Verified

4/10 Poor

sar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eine absolute kstastrophe

Schöne Lobby und Gärten! Aber die Zimmer und der Service sind eine Katastrophe!!! Die Böden würden nicht gewischt! Das WC-Spülung in unserem 1. Zimmer lief nonstop! Die Badewanne war total verkalkt. Nach Reklamation bekam wir ein anderes Zimmer. Nach einer Nacht, wurden mittags in unserer Abwesenheit die Fensterrahmen mit einem stark riechendem Öl gestrichen. Ein weitere Aufenthalt wurde in diesem Raum unmöglich! Wir mussten weiterziehen in eine Suite! Am nächsten Tag wurden wir wieder in einen anderen Raum einquartiert! Die Qualität lässt in allen Räumen zu wünschen übrig. Verschmutze Wände, miserable Badezimmer, fehlendes Klopapier und Handtücher sind nur ein paar Beispiele.
Verified

10/10 Excellent

onefredone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

peaceful oasis

wonderful week before Christmas. Staff couldn't be more helpful, the hotel is unique and the weather perfect. Bring lots to read and just soak up the sunshine in this oasis of peace. Always negotiate the taxi fare before you get in (no meters), airport to the hotel around 200 mads. The hotel has a deal with a local company so fare to the Square and airport (90 minutes minimum hotel to departure lounge) is 100 mads. 140 mads to the £ at the airport, first bank we went to off the Square we got 144. For a light lunch in the Square try Snack Toubkal in the corner 30 mads for steak chips and a salad. If you fancy exploring turn right on the main road there are lots of cafes and quirky shops including a fossil shop and a patisserie.
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très non rapport qualité/prix presque parfait

Très bel hôtel, très bon rapport qualité/prix, personnel très aimable, rien à dire pour le prix. Mais, il existe un mais, il y a une télévision dans la chambre mais connectée à rien!!! et le wifi est extrêmement faible. Heureusement le reste nous fait oublier cela
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precioso palacio muy tranquilo y muy bonito

Un poco lejos del centro pero para el q busca relax y tranquilidad ideal...muy bonito palacio preciosos jardines y piscina (aunque el agua demasiado fría) y muy buen servicio. Lo recomiendo sin duda.
Verified

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Was fantastic, beautiful, peaceful hotel. Good garden and pool, nice atmosphere very good quality/price ratio.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
bonjour, Pas d aide pour nous aidez à porter nos bagages, aucune visite proposer du site, ni aucune indication sur ce que propose le palais (spa,sport etc) , petit déjeuner limite et le 1er jours on nous sert un petit déjeuner pour 2 alors que nous étions 4, parlons du petit déjeuner, 1 kiri par personne,crêpe marocaine limite à 1/personne (mini crêpe) je demande au serveurs une 2 eme crêpes il me dit que c'est comptabiliser et me propose une crêpe bretonne, on es même parti le lendemain prendre notre petit déjeuner ailleurs. Le lendemain après le ménage ils mettent 2 serviettes ,je l'est signaler. Coupure électricité régulière (on nous dit que quand il pleut c'est comme sa),jaccuzi ne fonctionne pas et vieux. A partir du 3 eme jours des clientes très très bruyante son à côté de notre chambre (sorti boîte de nuit , sa hurle tard la nuit et rentre a 4h du matin avec éclat de rire,Talon etc) les enfants réveiller, je le signale à la réception et aucune action de leur part, à part le gérant qui est sympa mais qu'on voit peut le reste n'est pas assez pro. Encore un détaille jours de notre arriver, on demande la chambre et on nous signale que les client précédent partent a 15h ( nos sommes arriver à 12h) finalement les clients son parti plus tôt. Pour conclure je ne reviendrait plus jamais là-bas et le déconseille à mes amies ( je n'exagère rien, on était sur le point de partir dès le 2ème jours mais mon épouse me dit on a payer on va rester).
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel a éviter

Le directeur de l'hôtel nous a annulé notre réservation sans nous prévenir. Le jour de l arriver Il nous dit on vous met dehors pour privatisé l hôtel pour un mariage. Réservation débité sur mon compte. Par contre expédia a pu me trouver une solution rapidement.