Novotel Marrakech Hivernage

Property class: 4

Photo gallery for Novotel Marrakech Hivernage

A person sitting by a pool with a drink, surrounded by lounge chairs and greenery.
A table with a glass of white wine, a napkin, and three appetizers.
A bar area with a cactus plant, two drinks on a tray, and a bartender in the background.
A breakfast buffet with various food items and beverages.
A Novotel hotel with a fountain and palm trees.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$173
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000
  • Place, Casino de Marrakech
    ‪5 min walk‬
  • Place, Le Grand Casino de La Mamounia
    ‪8 min walk‬
  • Place, Palais des Congrès
    ‪18 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(18 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room, Multiple Beds

7.6 out of 10
Good
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Marrakech

A family-friendly stay in Marrakech awaits you at Novotel Marrakech Hivernage. Within just a 15-minute stroll, you'll find popular places like Koutoubia Mosque and Avenue Mohamed VI. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The brasserie, Bazz'art, is open for lunch and dinner. Comptoir Nomade is the hotel's own bar. Enjoy the gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 11 AM. .Within a 20-minute walk of this 4-property class Hivernage hotel, attractions include Jemaa el-Fnaa and Menara Mall.

What's nearby

  • Casino de Marrakech - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
  • Avenue Mohamed VI - 11 min walk - 1.0 km
  • Koutoubia Mosque - 12 min walk - 1.0 km
  • Palais des Congrès - 18 min walk - 1.6 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • ‪Casino de Marrakech - ‬5 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Cafe Koutoubia - ‬13 min walk
  • ‪Cappuccino - Morocco - ‬8 min walk
  • ‪Koya - ‬4 min walk

About this property

Novotel Marrakech Hivernage

Novotel Marrakech Hivernage offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A terrace, an arcade/games room, and a garden are also featured at the family-friendly Novotel Marrakech Hivernage.

This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Marrakech Hivernage offers 112 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 for adults and from MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Novotel Marrakech Hivernage?

Novotel Marrakech Hivernage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on 23 Nov 2026 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Novotel Marrakech Hivernage?

No, there is no spa at this property. Les Bains de Marrakech is a short 17-minute walk away.

Does Novotel Marrakech Hivernage have a pool?

Novotel Marrakech Hivernage has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Novotel Marrakech Hivernage a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Marrakech Hivernage.

Is Novotel Marrakech Hivernage family-friendly?

You bet! With amenities such as a children's pool, babysitting services and an arcade, it's no surprise that Novotel Marrakech Hivernage is a hit with families.

Does Novotel Marrakech Hivernage serve breakfast?

You bet, buffet breakfast is served daily from 7:30 AM to 11 AM.

Is there a free airport shuttle available at Novotel Marrakech Hivernage?

No, Novotel Marrakech Hivernage does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Marrakech Hivernage?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Novotel Marrakech Hivernage?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Marrakech Hivernage?

No, pets are not allowed.

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 252 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 237 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room I have been in in Marrakesh
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good area with helpful and kind staff
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay at the Novotel. I was supposed to be there for three days but extended by a further two days on account of the great location in the Hivernage neighbourhood, excellent pool area, helpful staff, spacious room and a wonderful buffet breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely and helpful staff…would highly recommend.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms however not a “city view” as advertised and paid for especially, very well spoken and kind staff, always welcoming and helpful, breakfast was okay with some selection. Very nice pool area but the pools are not deep (1.35m deepest)
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plaisant staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Excellent breakfast choice, service staff was amazing, quick and efficient.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay while visiting Marrakech.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Basic. No frills, needs an upgrade.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly atmosphere. I would recommend.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place at the right price

Great location Great hotel
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gym facilities are limited a shame considering of the prime location in hivernage
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It’s was sufficient for an overnight to wait for a delayed flight but not for days on end unless you are on a tight budget of $100 a night.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff were great and really helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful experience at the Novotel Marrakech, and a huge part of that was thanks to Mohammed Bashir. From the moment we arrived, the staff was warm, welcoming, professional, and incredibly attentive. They consistently went above and beyond to ensure that our stay was comfortable and enjoyable. Their knowledge, kindness, and genuine desire to help made a lasting impression on us. Nothing was ever too much trouble for them. Whether providing recommendations, assisting with requests, or simply greeting us with a friendly smile, they delivered exceptional customer service at every opportunity. They are a true asset to the Novotel team and embodies the highest standards of hospitality. Thank you, for making our visit to Marrakech so memorable. We look forward to returning and would highly recommend both the hotel and the staff ‘s outstanding service to anyone visiting Marrakech.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, nice people, near by everything and we really liked the room
Stayed 11 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language
Stayed 3 nights in Mar 2026