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Eden Andalou Aquapark & Spa

5.0 star property

Photo gallery for Eden Andalou Aquapark & Spa

Water park
Lobby
Property amenity
Lobby
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Free airport shuttle
  • Pet-friendly
The current price is AU$346
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
Km 4, Route d'Amezmiz, Marrakech, 40000
  • Place, Eden Aquapark
    ‪5 min walk‬
  • Place, Koutoubia Mosque
    ‪16 min drive‬
  • Place, Jemaa el-Fnaa
    ‪17 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Garden View

7.8 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Poolside

1 bedroom, minibar, in-room safe, desk

Family Room, 1 Double Bed, Poolside

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Garden View

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Poolside (Poolside)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Poolside (Poolside)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed with Sofa bed

Classic Suite, 1 Queen Bed with Sofa bed

Classic Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 Double Bed, Resort View

Grand Room, 1 Double Bed, Resort View | Living room

Grand Room, 1 Double Bed, Resort View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the area

Marrakech

A luxury stay in Marrakech awaits you at Eden Andalou Aquapark & Spa. You'll be 5 km (3.1 mi) from Noria Golf Club and 6.5 km (4 mi) from Samanah Golf Club. Highlights at this all-inclusive hotel include 2 restaurants, 3 outdoor swimming pools and a free water park. .A day of pampering can include massages and detox wraps along with hydrotherapy and reflexology. The buffet restaurant, Atlas, serves international cuisine and is open for breakfast, lunch and dinner. Jazz Bar is the hotel's own bar. Enjoy the indoor swimming pool, free kids' club, gym and lazy river. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 5-property class Marrakech hotel include Assoufid Golf Club and Jemaa el-Fnaa.

What's nearby

  • Eden Aquapark - 5 min walk - 0.5 km
  • Le Grand Casino de La Mamounia - 15 min drive - 12.5 km
  • Koutoubia Mosque - 16 min drive - 12.8 km
  • Jemaa el-Fnaa - 17 min drive - 12.8 km
  • Bahia Palace - 18 min drive - 13.2 km

Getting around

  • Marrakech Central Station - 22 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Firenze Cafe - ‬10 min drive
  • ‪Matsuri - ‬10 min drive
  • ‪Café TAÏBA - ‬10 min drive
  • ‪Segafredo Zanetti - ‬10 min drive
  • ‪Boucherie Hammoud - ‬5 min drive

About this property

Eden Andalou Aquapark & Spa

Eden Andalou Aquapark & Spa is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Eden Andalou Aquapark & Spa offers its guests a complimentary water park, 3 outdoor swimming pools, a lazy river, and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. An indoor pool, a children's pool, and a fitness centre are also featured at the luxury Eden Andalou Aquapark & Spa. An area shuttle within 9 km and A free shuttle from the airport to the hotel (available 24 hours) are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 253 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Eden Andalou Aquapark & Spa offers 253 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle on request
  • Free area shuttle up to 9 km
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atlas
  • Bar Mimosa
  • Jazz Bar
  • Le Fès

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: MAD 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.

Access methods

Staffed front desk

Pets

  • Pets: MAD 500 per accommodation, per stay, plus a one-time cleaning fee of MAD 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MAD 500 per stay
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MAD 500 per accommodation, per stay plus a one-off MAD 500 cleaning fee
  • Late check-out fee: MAD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Eden Andalou
Eden Andalou All Inclusive
Eden Andalou Aquapark Hotel Tameslouht
Eden Andalou Aquapark All Inclusive
Eden Andalou Aquapark All Inclusive Hotel
Eden Andalou Aquapark All Inclusive Hotel Marrakech
Eden Andalou Aquapark All Inclusive Marrakech
Eden Andalou Hotel Marrakech
Eden Andalou Marrakech
Eden Andalou Spa And Resort
Eden Andalou Aquapark Hotel Marrakech
Eden Andalou Aquapark Tameslouht
Eden Andalou Aquapark Marrakech
Eden alou Aquapark Tameslouht

Frequently asked questions

What is the cancellation policy at Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eden Andalou Aquapark & Spa?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Eden Andalou Aquapark & Spa on 17 Mar 2026 start from AU$346, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eden Andalou Aquapark & Spa?

Yep, Eden Andalou Aquapark & Spa has a free self car park and free extended parking.

Is there a spa on site at Eden Andalou Aquapark & Spa?

There's no onsite spa, but this property does offer services like detox wraps and body wraps.

Does Eden Andalou Aquapark & Spa have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

Does Eden Andalou Aquapark & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Eden Andalou Aquapark & Spa?

Eden Andalou Aquapark & Spa features 3 outdoor pools, a Turkish bath and an indoor pool.

Is Eden Andalou Aquapark & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Eden Andalou Aquapark & Spa is a hit with families.

Does Eden Andalou Aquapark & Spa serve breakfast?

You bet, free buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eden Andalou Aquapark & Spa?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Eden Andalou Aquapark & Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eden Andalou Aquapark & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Eden Andalou Aquapark & Spa?

There is a golf course next to Eden Andalou Aquapark & Spa.

Eden Andalou Aquapark & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 364 reviews
Rating 8 - Good. 80 out of 364 reviews
Rating 6 - Okay. 36 out of 364 reviews
Rating 4 - Poor. 16 out of 364 reviews
Rating 2 - Terrible. 24 out of 364 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2025

8/10 Good

Muhammad Fraz

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly, rooms were clean , decent restaurant's
Stayed 3 nights in Nov 2025

6/10 Okay

Roseline

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 9 nights in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Airport pick pick up was good, hotel facilities were good, food options were not too comprehensive
Stayed 4 nights in Nov 2025

10/10 Excellent

Suann

Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
Stayed 4 nights in Nov 2025

8/10 Good

Paul

Stayed 8 nights in Oct 2025

10/10 Excellent

KIRAN

Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel John

Stayed 7 nights in Sep 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities
Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Stayed 9 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Stayed 7 nights in Oct 2025

10/10 Excellent

Shazna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
Stayed 3 nights in Oct 2025

8/10 Good

Jeanette Lynn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Food was so nice Staff very friendly Room clean and tidy. This is advertised as a 5* hotel, defiantly not more a 4* as we always stay at 5* and this is not what we usually get. This did not ruin our stay as we had a brilliant time.
Stayed 7 nights in Sep 2025

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities
Chaimae and staff are exceptional.
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All round excellent
Stayed 4 nights in Sep 2025

4/10 Poor

Akram

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abdoulie, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eden Andalou Aquapark & Spa – A Memorable Experience Eden Andalou Aquapark & Spa is truly an exceptional destination. From the moment we arrived, the warmth and professionalism of the staff stood out—everyone was incredibly friendly, attentive, and eager to help. The hospitality throughout our stay was nothing short of top-notch. Entertainment was a highlight of the experience, brilliantly coordinated by Mamado, whose energy and leadership brought everything to life. Special recognition goes to Marie Joe, the choreographer behind the vibrant Senegalese African music, as well as the talented Indian choreographer and the entire entertainment team. Their performances were captivating, culturally rich, and beautifully executed—each one a testament to their passion and skill. While the overall experience was outstanding, there was a minor shortcoming in the housekeeping department. Although the rooms were kept clean and tidy, the staff unfortunately overlooked changing the bedsheets during our stay. It’s a small detail, but worth noting for future improvement. Overall, Eden Andalou offers a wonderful blend of relaxation, culture, and joyful entertainment. We left with great memories and deep appreciation for the team that made it all possible.
Stayed 6 nights in Aug 2025

10/10 Excellent

Najib

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, the food is great, the staff is amazing. We go to it every year. It never disappoints. Highly recommend 😊
Stayed 3 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked this place as it was the only one left that had a water park. The property was dated. The food was very much basic cafeteria food. The waterpark was also run down. The service was good. Definitely not what we expected for the amount paid. Next time the kids stay home 😆
Stayed 3 nights in Aug 2025

10/10 Excellent

sundeep

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing food, entertainment and service
Stayed 10 nights in Aug 2025

10/10 Excellent

Mohammed

Stayed 3 nights in Aug 2025

6/10 Okay

Shazia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival transportation for our transfer had not been confirme, this was sorted very swiftly, on arrival the concierge were polite and helpful, a representative called Bushra was very friendly and welcoming. Room was very big/spacious, had aircon. Downside to the room was there was no tea/coffee facilities in our room. The bathroom door was a bit catchy and I scraped my arm numerous times against a sharp handle. A bug bare for me was the room key switch for the electrics was rather low so my children kept playing with the keys. Cleaners sometimes don't get around to cleaning your room till late in the afternoon. We had all inclusive when it came to our board basis however, drinks are served by the waiters ( water/milk/ bottled 7up/Pepsi/ apple juice ) you have to ask for refills.Humza was exceptionally good and new what we would ask for on every sitting. We did tip him a few times. Food can get a bit boring as its mainly the same dishes being served, maybe 1/2 dishes may be different at dinner time. There wasn't much variety with desserts either and ice cream was not readily available all the time which was annoying as the children would want ice cream at lunch and dinner but they only served it at lunch time. Food is served up until around 22:30 and drinks until 2300. I loved having fresh omelettes, pancakes and spaghetti bolenaise. Waterpark was good. If your travelling with young children you are not allowed to go down the waterslide with them which I found strange.
Pool 1- located outside the Atlas and VIP restaurant/bar. Surisble for younger children , is a bit colder then the pool 2 by the mimosa bar
Eden sunrise mocktail
Childrens waterpark area - my two year old was able to stand and walk about
Stayed 6 nights in Aug 2025

10/10 Excellent

Runa

Stayed 4 nights in Aug 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025