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Grecotel Creta Palace

Luxury hotel on the beach, with outdoor pool

Where to?

Dates

September 2025

October 2025

Indoor pool, outdoor pool, pool loungers

Family Suite Sea Front | Beach/ocean view

Junior Suite Sea Front, Private Pool | Beach/ocean view

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot tub
All-inclusive
Pool
Gym

includes taxes & fees

5 Oct - 6 Oct

Explore the area

Missiria, Rethymno, Crete Island, 74100

Rethymnon Venetian Port
‪6 min drive‬
Rimondi Fountain
‪6 min drive‬
Fortezza Castle
‪7 min drive‬
Chania (CHQ-Ioannis Daskalogiannis)
‪76 min drive‬

Room options

2 bedrooms, minibar, in-room safe, blackout curtains

Bungalow (Side Sea View)

Very good

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

35 sq m
1 bedroom
Sea view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Family Bungalow, Balcony, Garden View (Deluxe)

Highlights

Balcony

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Hairdryer

2 bathrooms

55 sq m
2 bedrooms
Sleeps 5
1 Double Bed

Palace Family Bungalow Suite, Side Sea View

Exceptional

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Shower/bath combination

Hairdryer

Bathrobes

66 sq m
2 bedrooms
Partial sea view
Sleeps 6
1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

Family Suite, Sea View (Main Building)

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Hairdryer

2 bathrooms

50 sq m
2 bedrooms
Sea view
Sleeps 5
2 Double Beds

Family Suite Sea Front

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Hairdryer

Private bathroom

Bathrobes

42 sq m
1 bedroom
Sea view
Sleeps 5
1 King Bed and 2 Twin Sofa Beds

2-Bedroom Luxury Bungalow Suite

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

2 bedrooms

Blackout curtains

Shower/bath combination

Hairdryer

70 sq m
2 bedrooms
Sea view
Sleeps 5
2 King Beds and 2 Twin Sofa Beds

Presidential Villa, Sea View, Private Pool

Highlights

Separate sitting area

Private pool

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Shower/bath combination

164 sq m
2 bedrooms
Sleeps 4
2 King Beds and 1 Twin Sofa Bed

Junior Suite Sea Front, Private Pool

Highlights

Private pool

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Hairdryer

Private bathroom

40 sq m
Sea view
Sleeps 3
1 Double Bed and 1 Twin Bed

Family Bungalow, Garden View

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

45 sq m
1 bedroom
Sleeps 4
2 Double Sofa Beds OR 1 Double Bed

Double Room, Sea View

Exceptional

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Bathrobes

Hairdryer

Shower/bath combination

28 sq m
Sea view
Sleeps 3
1 Double Bed OR 2 Twin Beds

Suite, Private Pool (Bungalow Sea Front)

Highlights

Private pool

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Hairdryer

2 bathrooms

46 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Junior Suite, Panoramic Sea View (Palace)

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

45 sq m
1 bedroom
Sleeps 3
1 Queen Bed

Grand Room, Sea View (Family)

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Shower/bath combination

Hairdryer

Bathrobes

56 sq m
2 bedrooms
Sea view
Sleeps 6
2 Queen Beds and 4 Twin Beds

Bungalow, Garden View

Very good

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

33 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed

Palace Luxury Suite Panoramic, Sea View

Highlights

Air conditioning

Free cots/infant beds

Fridge

Flat-screen TV

2 bedrooms

Blackout curtains

Hairdryer

Private bathroom

86 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed and 2 Twin Beds

Maisonette, Garden View

Exceptional

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Shower/bath combination

Hairdryer

Bathrobes

56 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Bunk Beds

Family Bungalow, Private Pool (Suite Sea Front)

Highlights

Private pool

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

46 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Family Bungalow, Garden View (Palace Suite)

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Shower/bath combination

Hairdryer

Bathrobes

66 sq m
1 bedroom
Sleeps 5
1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

Bungalow, Sea View

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

33 sq m
1 bedroom
Sea view
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed

Junior Bungalow Suite, Seafront

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

Shower/bath combination

35 sq m
1 bedroom
Sea view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Superior Family Bungalow, Garden View

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Bathrobes

Hairdryer

45 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Twin Sofa Beds

Deluxe Family Bungalow, Garden View, Ground Floor

Highlights

Patio

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Shower/bath combination

Hairdryer

53 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Twin Sofa Beds

Panoramic Guestroom, Sea View

Highlights

Air conditioning

Fridge

Flat-screen TV

Blackout curtains

2 bedrooms

Hairdryer

Private bathroom

Bathrobes

28 sq m
Sea view
Sleeps 2
1 Queen Bed

Maisonette With Garden View

Sleeps 2

Family Bungalow Suite Sea Front Private Pool

Sleeps 3

Family Suite Sea View Main Building

Sleeps 3

2-Bedroom Luxury Bungalow Suite

Sleeps 4

Palace Junior Suite

Sleeps 2

Palace Family Bungalow Suite Garden View

Sleeps 3

Junior Bungalow Suite

Sleeps 2

Palace Family Bungalow Suite Side Sea View

Sleeps 4

Bungalow Suite Sea Front, Private Pool

Sleeps 3

Bungalow Sea View

Sleeps 3

Deluxe Family Bungalow, Garden View With Balcony

Sleeps 3

Palace Luxury Suite Panoramic, Sea View

Sleeps 2

Panoramic Room Sea View

Sleeps 2

Superior Family Bungalow, Garden View

Sleeps 3

Bungalow Garden View

Sleeps 3

Presidential Villa With Private Pool

Sleeps 4

Grand Family Room Sea View

Sleeps 4

Junior Suite Sea Front, Private Pool

Sleeps 3

Family Suite Sea Front

Sleeps 2

Double Room With Sea View

Sleeps 3

Bungalow, Side Sea View

Sleeps 3

Family Bungalow Garden View

Sleeps 2

Deluxe Family Bungalow With Garden View

Sleeps 3

About the area

Rethymno

A luxury stay in Rethymno awaits you at Grecotel Creta Palace. You'll be 4.3 km (2.7 mi) from Rethymnon Town Hall and 4.6 km (2.9 mi) from Rethymnon Venetian Port. Highlights at this beachfront hotel include 5 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The buffet restaurant, Labyrinth Main Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and indoor swimming pool. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Rethymno hotel include Rimondi Fountain and Fortezza Castle.

What's nearby

Rethymnon Town Hall - 5 min drive - 5.0 km
Rethymnon Venetian Port - 6 min drive - 5.7 km
Rimondi Fountain - 6 min drive - 6.1 km
Fortezza Castle - 7 min drive - 6.5 km
Rethymnon Lighthouse - 9 min drive - 6.9 km

Getting around

Heraklion (HER-Nikos Kazantzakis) - 69 min drive

Restaurants

‪upano - ‬15 min walk
‪Laki's Beach Bar - ‬4 min drive
‪Bora Bora - ‬3 min drive
‪Γρηγόρης Μικρογεύματα - ‬16 min walk
‪Virginia - ‬14 min walk

About this property

Grecotel Creta Palace

Luxury hotel on the beach, with outdoor pool

Some rates at Grecotel Creta Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel Creta Palace such as a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

335 guestrooms or units

4 levels

5 dining venues

3 bars or lounges

2691 sq ft of conference space

250 sq. m of conference space

Buffet breakfast (free)

Kid's club (free)

Supervised kid's activities

Childcare (surcharge)

Terrace on the roof

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Business facilities

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Library

Garden

Gift shop

Beauty salon

On-site shopping

No smoking on site

Bar on the beach

Coffee shop

Grecotel Creta Palace offers 335 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

6 Oct - 7 Oct

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge)
Free self parking on site

Food and drink

Free buffet breakfast available daily 8:00 AM to 10:30 AM
3 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe

Restaurants on site

Agreco Farm
Barbarossa á la carte
Golden Dragon á la carte
Labyrinth Main Restaurant
Princess Ariadne

Things to do

2 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Bicycle rentals
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Hot tub
Indoor pool
Library
Outdoor pool
Pilates classes
Playground
Sauna
Shopping
Tennis lessons

Family friendly

Arcade/game room
Children's pool
Free children's club
In-room babysitting
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool
Playground
Supervised activities for children

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2,691 square feet of conference space
Business centre
Computer station
Meeting room

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

10 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Sauna
Thalassotherapy

Accessibility

No lift

4 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

Limited room service
Minibar
Refrigerator

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The All-Inclusive rate plan includes drink service from 10 AM to midnight. Outside of these hours, fees apply for drinks.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 1041Κ015A0099900

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grecotel Creta Palace Hotel Rethimnon

Grecotel Creta Palace Hotel Rethymnon

Grecotel Creta Palace Hotel

Grecotel Creta Palace Rethymnon

Grecotel Creta Palace

Hotel Grecotel Creta Palace

Grecotel Creta Palace Hotel Rethymnon, Crete

Grecotel Creta Palace

Grecotel Creta Palace, Luxury

Grecotel Creta Palace, Beach Luxury Resort Hotel

Grecotel Creta Palace, Beach Luxury Resort Rethymno

Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Frequently asked questions

What is the cancellation policy at Grecotel Creta Palace?

Grecotel Creta Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grecotel Creta Palace?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Grecotel Creta Palace on 5 Oct 2025 start from AU$423.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grecotel Creta Palace?

Yep, Grecotel Creta Palace has a free self car park.

Are there any beaches close to Grecotel Creta Palace?

Yep, Grecotel Creta Palace is a short 15-minute walk from Platanes Beach. Fun beach activities include yoga, volleyball and waterskiing.

Is there a spa on site at Grecotel Creta Palace?

Yep, there is an onsite spa at Grecotel Creta Palace. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Grecotel Creta Palace have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grecotel Creta Palace?

Grecotel Creta Palace features a full-service spa, an outdoor pool and an indoor pool.

Is Grecotel Creta Palace family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grecotel Creta Palace is a hit with families.

Does Grecotel Creta Palace serve breakfast?

Yeah, free buffet brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grecotel Creta Palace?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grecotel Creta Palace?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grecotel Creta Palace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grecotel Creta Palace?

No, pets are not allowed.

Grecotel Creta Palace Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Ashvina

Travelled with family

8 June 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets

Stayed 6 nights in May 2025

10/10 Excellent

Lee

11 May 2025

Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with partner

27 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.

Stayed 7 nights in Oct 2024

10/10 Excellent

stephen

Travelled with partner

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.

Stayed 7 nights in Sep 2024

10/10 Excellent

Katharine

Travelled with family and small children

9 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!

Stayed 4 nights in Jun 2024

10/10 Excellent

Finola

Travelled with family

29 June 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you

Stayed 7 nights in Jun 2024

10/10 Excellent

Douglas

5 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.

Stayed 2 nights in May 2024

8/10 Good

James

24 Sept 2023

Stayed 7 nights in Sep 2023

10/10 Excellent

Einar

12 Oct 2022

Stayed 7 nights in Sep 2022

10/10 Excellent

Gadi

13 Sept 2022

Stayed 5 nights in Sep 2022

6/10 Okay

Michael

5 Sept 2020

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Definitely not 5 Star! Extremely grumpy staff

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!

Stayed 6 nights in Aug 2020

10/10 Excellent

Pat, New York

Travelled with family

16 Oct 2019

Liked: Cleanliness, staff & service

Disliked: Amenities

The staff was really amazing friendly and kind The room was clean but the cover was ripped and old

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children

11 Aug 2019

Liked: Cleanliness, staff & service

We booked the hotel assuming the beach is sandy based on the pictures, however beach strip near the water, including the entrance to the water has about 2-3 meters of stones. We were not satisfied with the quality of the room - our prearrival requests (placed 6 months in advance) for a ground floor room was not honored. The other party in our group did get a room from a lower standard than the one was booked. The children’s room had a vasp/yellow jacket nests and we had 3-4 yellow jackets in the room every day and the staff could not be bothered to do anything about it, despite multiple notices. The staff at the hotel was extremely friendly always. The breakfast buffet is of excellent quality. We received outstanding service every day at the beach bar restaurant which we enjoyed very much!

Stayed 14 nights in Jul 2019

10/10 Excellent

Mohamed

26 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

It was our honeymoon and we mentioned that to the staff, they made our trip super amazing on every level!

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

18 July 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

17 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family

11 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities

A beautiful hotel. Really welcoming and child friendly without being overwhelmed by children. Great kids club. Excellent food.Beautiful beach and pools with plenty of space to sit by them. Evening entertainment was good quality and not too touristy! Staff very friendly and helpful. Couple of minor niggles - sheets on our bed didn’t fit properly so scrumpled up overnight. This was a recurring problem suggesting they had the wrong size of sheet for the mattress. Really sharp corner in our family room by sofa - our daughter cut her foot on it.

Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

26 Aug 2018

Stayed 8 nights in Aug 2018

6/10 Okay

Abs, England

31 May 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It could be very good but at its current state it’s suffering from a huge identity crisis... not a 5 star! If you are going with small kids, read below. Reviews can be very subjective and for the benefit of people who are reading this review, I think it’s important to highlight that we usually stay at hotels such as Starwood, Shangri-La, Hilton , etc. We also stay at small boutique hotels but it would be incomparable and not fair. What’s good? -location- 10 mins taxi to old town and few decent restaurants. -staff- very friendly and helpful. -private beach- decent beach and good facilities but again, not a 5 star. -breakfast- great choice and the quality is good... however they need to change their coffee beans, it’s pretty bad. -adult entertainment - 5 star quality, we loved it! -great fish restaurant and bars. What’s bad? - What they fail to highlight in any of the booking sites is that there are two parts to the hotel- the old building and the new one. They’ve tried to “upgrade” the old rooms but still the same shower, furnitures, etc. We got moved... they did try to charge us extra but I wasn’t having any of it. - The kids swimming pool- simply disgusting! I can’t believe this facility is even open... The hotel is 30 years old next year and I don’t think they’ve touched it since its opening. There was no way I would let my kid in that pool! - There is another pool but it’s more for adults and it’s not heated. - Restaurants- this is good and bad. Sky bar is v

Stayed 7 nights in May 2018

8/10 Good

peter

29 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally very good facilities. Main dining room good for breakfast although staff appeared rather overcome at peak period, in the evening the buffet dinner was very poor value for money. Other restaurants in the hotel were expensive but much better value for money.

10/10 Excellent

Jeremy

8 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good pool service. Great breakfasts. Overall would go back

8/10 Good

Oystein

8 Oct 2015

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Neil, London

9 June 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

The hotel is fantastic. Staff are very friendly and helpful. Breakfast is excellent. This place is especially good for children. Shop on site is very handy. Only bad thing is we had booked a bungalow room, which in fact is just a room that is not part of the hotel and not very big.

10/10 Excellent

Jeannie, London

19 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely fantastic stay.

Our holiday surpassed all expectations. The staff at the hotel are extremely friendly and the hotel grounds and beach are kept in excellent condition - very tidy indeed. It was a truly relaxing 7 days and we have no complaints, only praise. Upon arrival we were greeted with a warm welcome, towels to freshen up, and a cool drink - exactly what you need after a long journey. We were upgraded to a more spacious room which was a very pleasant surprise. Breakfast is a delicious buffet, wonderful when you sit outside. The aim is to return next year!

8/10 Good

Verified traveller

3 June 2014

Liked: Cleanliness, staff & service, property conditions & facilities

pleasant stay

Lovely staff, beautiful beach. Reading lamps in bedroom inadequate. Appeared to be very child-friendly. Loungers great but beach towels skimpy. Excellent to have a mini-market on-site.

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