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Grecotel Creta Palace

Photo gallery for Grecotel Creta Palace

View from property
Family Suite Sea Front | Living area
A beach with tents and umbrellas, a clear sky, and the ocean.
A clear pool with reflections of trees and a smooth surface.
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$557
includes taxes & fees
12 June - 13 June

Explore the area

View map
Missiria, Rethymno, Crete Island, 74100
  • Place, Blue Beach
    ‪7 min walk‬
  • Place, Platanes Beach
    ‪15 min walk‬
  • Place, Town Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪84 min drive‬

Room options

Family Bungalow Suite Sea Front Private Pool

  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Bungalow (Side Sea View)

Minibar, in-room safe, blackout curtains, iron/ironing board

Bungalow (Side Sea View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Bungalow with Balcony

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Bungalow with Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room With Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room With Sea View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Bungalow Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Bungalow Garden View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Bungalow, Side Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Bungalow, Side Sea View

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Family Bungalow, Garden View

Superior Family Bungalow, Garden View

Superior Family Bungalow, Garden View

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Maisonette, Garden View

Maisonette, Garden View

Maisonette, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Junior Bungalow Suite, Seafront

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Bungalow Suite, Seafront

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Family Bungalow with Garden

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Bungalow with Garden

  • Garden view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Palace Family Bungalow Suite, Side Sea View

Palace Family Bungalow Suite, Side Sea View

Palace Family Bungalow Suite, Side Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, Sea View

Bungalow, Sea View

Bungalow, Sea View

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Panoramic Sea View

A hotel room with a bed, a desk, a chair, a TV, and a view of the sea.

Superior Double Panoramic Sea View

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room Sea View

A hotel room with a bed, two chairs, a small table, and a view of the beach.

Family Room Sea View

  • Sea view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for Palace Family Bungalow Suite Garden View

Palace Family Bungalow Suite Garden View | Living area

Palace Family Bungalow Suite Garden View

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow Suite Sea Front Private Pool

Bungalow Suite Sea Front Private Pool | Floor plan

Bungalow Suite Sea Front Private Pool

  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite Sea Front

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite Sea Front

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite Sea Front, Private Pool

A hotel room with a bed, two white armchairs, a small table, a TV, and a view of the sea through large windows.

Junior Suite Sea Front, Private Pool

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2-Bedroom Luxury Bungalow Suite

2-Bedroom Luxury Bungalow Suite

2-Bedroom Luxury Bungalow Suite

  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Palace Luxury Suite Panoramic, Sea View

A neatly made bed with white linens, two bedside lamps, and a wooden headboard.

Palace Luxury Suite Panoramic, Sea View

  • Sea view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Presidential Villa, Sea View, Private Pool

  • 164 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Promo Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Promo Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Sea View

A hotel room with a bed, two chairs, a desk with a lamp, a TV, and a view of the beach.

Superior Double Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Bungalow, Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Palace Suite Panoramic Sea View

A neatly made bed with white linens, two bedside tables with shell-shaped lamps, and a wooden headboard.

Palace Suite Panoramic Sea View

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Bungalow, Garden View

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Bungalow, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed
  • Free Wi-Fi

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About the area

Rethymno

A luxury stay in Rethymno awaits you at Grecotel Creta Palace. You'll be 4.1 km (2.5 mi) from Rethymnon Town Hall and 4.4 km (2.7 mi) from Rethymnon Venetian Port. Highlights at this beachfront hotel include 5 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include beachside massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The theme restaurant, Agreco Farm, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Rethymno hotel include Rimondi Fountain and Fortezza Castle.

What's nearby

  • Blue Beach - 7 min walk - 0.6 km
  • Horse Park Rethymno - 10 min walk - 0.9 km
  • Platanes Beach - 15 min walk - 1.3 km
  • Town Beach - 15 min walk - 1.3 km
  • Mili Gorge - 3 min drive - 2.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 72 min drive

Restaurants

  • ‪Finikas - ‬16 min walk
  • ‪Venetian Harbour Taverna - ‬2 min drive
  • ‪Sky Park - ‬12 min walk
  • ‪Axos Bar - ‬15 min walk
  • ‪Taverna Stratos - ‬19 min walk

About this property

Grecotel Creta Palace

Some rates at Grecotel Creta Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grecotel Creta Palace such as a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

  • 333 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Grecotel Creta Palace offers 333 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Agreco Farm
  • Asiana Restaurant
  • Labyrinth Main Restaurant
  • Trattoria Restaurant
  • Zythestiatorio

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan includes drink service from 10 AM to midnight. Outside of these hours, fees apply for drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 1041Κ015A0099900

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace
Grecotel Creta Palace, Luxury
Grecotel Creta Palace, Beach Luxury Resort Hotel
Grecotel Creta Palace, Beach Luxury Resort Rethymno
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Frequently asked questions

What is the cancellation policy at Grecotel Creta Palace?

Grecotel Creta Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grecotel Creta Palace?

As of 11 June 2026, prices found for a 1-night stay for 2 adults at Grecotel Creta Palace on 12 June 2026 start from AU$557, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grecotel Creta Palace?

Yep, Grecotel Creta Palace has a free self car park.

Are there any beaches close to Grecotel Creta Palace?

Yep, Grecotel Creta Palace is a short 14-minute walk from Town Beach. Fun beach activities include yoga, volleyball and waterskiing.

Is there a spa on site at Grecotel Creta Palace?

Yep, there is an onsite spa at Grecotel Creta Palace. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Grecotel Creta Palace have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Grecotel Creta Palace?

Grecotel Creta Palace features a full-service spa, an outdoor pool and an indoor pool.

Is Grecotel Creta Palace family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grecotel Creta Palace is a hit with families.

Does Grecotel Creta Palace serve breakfast?

Yeah, free buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grecotel Creta Palace?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grecotel Creta Palace?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grecotel Creta Palace?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grecotel Creta Palace?

No, pets are not allowed.

Grecotel Creta Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 123 reviews
Rating 8 - Good. 35 out of 123 reviews
Rating 6 - Okay. 13 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valerie Sarah

Liked: Amenities
Table and chairs on our own patio surrounded by beautifully tended gardens - perfect for the beginning and end of each day - staff were excellent
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel, family bedrooms for 5 are super, and the buffets are Amazing in terms of quantity and quality !
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay for a 4 day wedding. Staff was very attentive and service was incredible! Food was amazing.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Ashvina

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creta Palace

Great setting and great service Incredible Staff Excellent clean beach with loads of sunbeds
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! They can’t do enough for you and very polite! Hotel is beautiful and well kept! Very large pool and great Beach with amenities
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andreas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, staff, buffet
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Idris

Overrated 5 stars hotel .
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Sadhna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on its own beach. Felt safe for children.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for families with children
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Willem Dirk Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, as well as the staff. We really enjoyed our stay and will certainly return one day.
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
We booked sea view for 6 nights but didnt get sea view for full stay (only got for 2 nights but then shifted to another room with no sea view at all). Hotel was clean and housekeeping staff cleaned room so well everyday. Food was good too.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Stayed 12 nights in Jul 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

VASILIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel, wonderful spaces, friendly and helpful staff!!!! The best holidays!!!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Large pool
Beautiful spacious gardens
Stayed 2 nights in May 2024
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is outdated. Bathroom and entrance room in our bungalow has dingy lighting, fruit flies all over and a broken window latch. The shower is from the 80’s. Definitely will not be coming back. There are much better options in Rethymno for this price range.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Finola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bester Service | familiäres Feeling | essen hervorragend |
Stayed 7 nights in Oct 2025