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Hilton Seychelles Northolme Resort & Spa

5.0 star property
Luxury resort with 2 restaurants and full-service spa

Photo gallery for Hilton Seychelles Northolme Resort & Spa

Couples treatment room(s), steam room, body treatments, aromatherapy
Signature Villa, 1 King Bed (Ocean, Pool) | View from room
Lobby
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
The current price is AU$920
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
Glacis, Victoria, Beau Vallon, Mahé Island
  • Place, Beau Vallon Beach
    ‪3 min drive‬
  • Place, North East Point Beach
    ‪10 min drive‬
  • Place, Mahe Port Islands
    ‪13 min drive‬
  • Airport, Victoria (SEZ-Seychelles Intl.)
    ‪19 min drive‬

Room options

View all photos for Villa, 1 King Bed, Deluxe Oceanfront

LCD TV, DVD player

Villa, 1 King Bed, Deluxe Oceanfront

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Premium bedding
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking (Sunset)

Villa, 1 King Bed, Non Smoking (Sunset) | View from room

Villa, 1 King Bed, Non Smoking (Sunset)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Premium bedding
Ceiling fan
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Villa, 1 King Bed, Ocean View (Pool)

Grand Villa, 1 King Bed, Ocean View (Pool) | View from room

Grand Villa, 1 King Bed, Ocean View (Pool)

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Premium bedding
Ceiling fan
  • 126 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Pool)

View from room

Villa, 2 Bedrooms (Pool)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
2 bedrooms
Premium bedding
  • 320 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, 1 King Bed, Ocean View

Villa, 1 King Bed, Ocean View

Villa, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Premium bedding
Ceiling fan
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Villa, 1 King Bed (Ocean, Pool)

Signature Villa, 1 King Bed (Ocean, Pool) | View from room

Signature Villa, 1 King Bed (Ocean, Pool)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Premium bedding
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Mahé Island

A luxury stay in Mahé Island awaits you at Hilton Seychelles Northolme Resort & Spa. You'll be within a 20-minute walk of Beau Vallon Beach and 3.5 km (2.2 mi) from Bazar Labrin Market. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A day of pampering at Eforea Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Mahe Restaurant, is open for breakfast and dinner. Oceanview Bar Restaurant is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, steam room and pool loungers. 2573 square feet (239 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available for free. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 5-property class Mahé Island resort include Anse Major Trail and Victoria Clocktower.
View more Resorts in Mahé IslandOpens in a new window

What's nearby

  • Beau Vallon Beach - 3 min drive - 2.0 km
  • North East Point Beach - 10 min drive - 8.3 km
  • Victoria Clocktower - 10 min drive - 5.9 km
  • Seychelles National Botanical Gardens - 11 min drive - 6.8 km
  • Mahe Port Islands - 13 min drive - 6.6 km

Getting around

  • Victoria (SEZ-Seychelles Intl.) - 30 min drive

Restaurants

  • ‪Boat House - ‬3 min drive
  • ‪Beach Shak - ‬19 min walk
  • ‪Restaurant La Plage - ‬3 min drive
  • ‪Orizon - ‬8 min drive
  • ‪K Food Catering - ‬4 min drive

About this property

Hilton Seychelles Northolme Resort & Spa

Luxury resort with 2 restaurants and full-service spa
Some rates at Hilton Seychelles Northolme Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hilton Seychelles Northolme Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and kayaking.

Free breakfast is served. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers an outdoor pool, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis.

This 5-star Mahé Island resort is smoke free.

  • 56 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 2573 sq ft of conference space
  • 239 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Seychelles Northolme Resort & Spa offers 56 accommodations with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Mahé Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Eforea Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is AU$985
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free manager's reception (select days)
  • Private picnics

Restaurants on site

  • Mahe Restaurant
  • Oceanview Bar Restaurant
  • WAVE

Things to do

  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Snorkelling
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,573 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 19 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property’s mandatory gala dinner fees on Christmas and New Year's Eve are included for adults. Additional fees apply for guests ages 13-18. Fees are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 199.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 199.00 (from 13 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 239.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 239.00 (from 13 to 18 years old)
  • A tax is imposed by the city: EUR 5.76 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northolme
Hilton Northolme Resort
Hilton Northolme Seychelles
Hilton Resort Seychelles
Hilton Seychelles
Hilton Seychelles Northolme Resort Mahe Island
Hilton Seychelles Northolme Resort
Hilton Seychelles Resort
Northolme Resort Seychelles
Seychelles Hilton
Glacis Hilton
Hilton Glacis
Hilton Seychelles Northolme Hotel Glacis
Hilton Seychelles Northolme Resort & Spa Mahe Island
Hilton Seychelles Northolme Resort And Spa
Hilton Seychelles Northolme Mahe Island
Hilton Seychelles Northolme Resort Spa
Hilton Seychelles olme Mahe

Frequently asked questions

What is the cancellation policy at Hilton Seychelles Northolme Resort & Spa?

Hilton Seychelles Northolme Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Seychelles Northolme Resort & Spa?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Seychelles Northolme Resort & Spa on 19 Nov 2025 start from AU$899.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Seychelles Northolme Resort & Spa?

Yep, Hilton Seychelles Northolme Resort & Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Seychelles Northolme Resort & Spa?

Yep, Hilton Seychelles Northolme Resort & Spa is a short 20-minute walk from Beau Vallon Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hilton Seychelles Northolme Resort & Spa?

Yep, Eforea Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Seychelles Northolme Resort & Spa have a pool?

Hilton Seychelles Northolme Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hilton Seychelles Northolme Resort & Spa?

Hilton Seychelles Northolme Resort & Spa features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Hilton Seychelles Northolme Resort & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Hilton Seychelles Northolme Resort & Spa.

Is Hilton Seychelles Northolme Resort & Spa family-friendly?

You bet! With amenities such as a private beach and laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that Hilton Seychelles Northolme Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hilton Seychelles Northolme Resort & Spa?

Yep, all rooms come with private hot tubs.

Does Hilton Seychelles Northolme Resort & Spa serve breakfast?

Yep, complimentary buffet brekkie is available at Hilton Seychelles Northolme Resort & Spa.

Is there a free airport shuttle available at Hilton Seychelles Northolme Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Seychelles Northolme Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Seychelles Northolme Resort & Spa?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Seychelles Northolme Resort & Spa?

No, only service animals are allowed.

Reviews

Hilton Seychelles Northolme Resort & Spa Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 267 out of 395 reviews
Rating 8 - Good. 91 out of 395 reviews
Rating 6 - Okay. 22 out of 395 reviews
Rating 4 - Poor. 11 out of 395 reviews
Rating 2 - Terrible. 4 out of 395 reviews

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely divine. Not too big and never felt overcrowded and the villas are spacious and private, also very comfortable and modern. Older property but excellent upkeep. Rustic and tropical and just one with nature. Whenever there was an issue and usually something simple like a blown bulb it was sorted right away. The staff are extremely attentive and friendly always going above and beyond to ensure our experience was world class! From the special anniversary dinner to the private dining experience, the curation of our island experience, the early check in and the late check out. Even the several brews of ginger lemon honey and rum provided when we were under the weather made our stay so personable and accommodating and just so absolutely blissful!!!! Congratulations to the team and our deepest gratitude for making our getaway so special and memorable. Much love to you all!!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing. The service, the pool villa, the breakfast, the beach bar and the beaches. Would highly recommend and would stay again and again and again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Salamatu

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good times
Stayed 6 nights in Jun 2025

10/10 Excellent

Mohamed

Stayed 6 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Amazing staff! Everything was perfect! We stayed in the pool villa and it was wonderful. We did not want to leave! The small beaches on the property were beautiful. Would definitely stay here again! They were on top of everything and so accommodating! Amazing!
Stayed 1 night in Jun 2025

8/10 Good

Saion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Renee

Stayed 6 nights in May 2025

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Hilton Northolme, it felt like stepping into a postcard that decided to come alive — and then handed us a welcome drink with a view straight out of fantasy. We were surprised with an incredible upgrade to one of their signature villas, and let me just say — it was next-level. Perched above the Indian Ocean, with sweeping views of endless blue and tropical green, this wasn’t just a room… it was a sanctuary. And then… the infinity pool. Yes, that pool — the kind that makes your soul exhale. Floating at the edge of the world, watching the sun melt into the sea, surrounded by absolute serenity — it was pure magic. I’ve stayed in luxury hotels around the world, but few have delivered a moment of peace quite like this. The staff? Warm, gracious, and genuine. From check-in to the last goodbye, every interaction felt heartfelt — like they were as excited about our stay as we were. Whether you’re coming to celebrate something special or just need a place to truly disconnect and reconnect with nature, Hilton Northolme delivers beauty, comfort, and that rare kind of luxury that still feels personal. 10/10 — worth every second.
Stayed 1 night in May 2025

10/10 Excellent

Ramona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Hilton Northolme, it felt like stepping into a postcard that decided to come alive — and then handed us a welcome drink with a view straight out of fantasy. We were surprised with an incredible upgrade to one of their signature villas, and let me just say — it was next-level. Perched above the Indian Ocean, with sweeping views of endless blue and tropical green, this wasn’t just a room… it was a sanctuary. And then… the infinity pool. Yes, that pool — the kind that makes your soul exhale. Floating at the edge of the world, watching the sun melt into the sea, surrounded by absolute serenity — it was pure magic. I’ve stayed in luxury hotels around the world, but few have delivered a moment of peace quite like this. The staff? Warm, gracious, and genuine. From check-in to the last goodbye, every interaction felt heartfelt — like they were as excited about our stay as we were. Whether you’re coming to celebrate something special or just need a place to truly disconnect and reconnect with nature, Hilton Northolme delivers beauty, comfort, and that rare kind of luxury that still feels personal. 10/10 — worth every second.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was just wonderful!! Perfect for a first trip to Seychelles. Ramy Hendy especially was the most helpful employee and hotel manager we have seen.
Stayed 3 nights in May 2025

8/10 Good

Chris

Liked: Amenities, property conditions & facilities
The resort is nice.The people are extremely friendly the only thing that could have been better was the sea view the trees could have been trimmed more to get that view even better. Bring ear plugs the birds are really loud in the morning
Stayed 7 nights in May 2025

8/10 Good

ziv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Anne Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Chukwuma

Stayed 3 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite Hotel with amazing service & wonderful rooms

Amazing Service, wonderful location. The sunset view from the balcony was stunning and the rooms very spacious. There is not much beach space nor too much spacw by the pool - but if you are not particularly looking for the perfect beach spot definitely a 10!
Stayed 3 nights in Feb 2025

6/10 Okay

Daniel K

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Venkata Chandra Mouli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sea view hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service

Harassed by reception staff

The service at the hotel couldn’t have been worse. Each time we dialed to get room service, the line was busy. When we did get ahold of them, they didn’t respond to the service. In room dining was extremely overpriced and terrible. The selection was also poor in the restaurants. The restaurant staff were the only nice employees. Those at the front desk and reception were not. Upon checkout, we were told to head to the “smaller” office near the next. When we arrived (walking, though we asked for a cart and one wasn’t available), we were told we had an outstanding balance and they couldn’t charge us at that desk. They requested we walk (they couldn’t reach the person with the cart) down to reception to settle the bill and take our bags with us. This is in 80+ degree weather and we had to catch a ferry so we didn’t have time. We told them to charge the card on file and left to catch our ferry. Just after we left, Anna at reception sent me threats on WhatsApp and called me to tell me that she would inform immigration and I wouldn’t be able to leave the island. She sent a barrage of messages, which I didn’t see while driving. When I responded I asked her to send me a bill via email and I would settle it. She emailed me a PDF bill with no link for payment. Hours later she finally sent a link with a notification that she has put an alert with immigration. This all was within just hours of us departing and asking them to charge the card. We were harassed. I will never return.
Stayed 3 nights in Dec 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. We got upgraded to a room with a pool and it was divine.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Any survey that "requires" a response can go stuff itself.
Stayed 4 nights in Dec 2024

4/10 Poor

Assad

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Expected more and needs to be refurbished Overall a decent property but I was expecting a lot more for spending $500 a night. House keeping didn't refresh the room well, shower gel missing, dental kits, sanitary kits, etc..minimum standard of expectation - you don't expect guests at 10.30pm to ask house keeping for these. The AC is old so it didn't really keep the room cool, the AC also was facing the sofa and bathroom rather then the bed. So the sofa area was cool, but when we went to sleep it was very hot and sticky- we had to remove the blanket and just sleep in a sheet. So definitely a refurbishment and up keep is needed. It was our last night of our honeymoon and Hilton or management didn't offer us anything which is terrible customer service and satisfaction. Bats at night make a lot of noise so if you're a light sleeper you aren't going to sleep well. Buggy service isn't great - we waited 15mins with our bags before we decided to walk to reception. Staff are friendly but not very attentive or proactive i.e. at both the reception and the restaurants The sunset view is lovely though - I'll give them that. But for what we paid it was definitely not worth it.
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, freshness, ocean breeze and spacious
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 9 nights in Nov 2024