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Artuklu Kervansarayi - Special Class

Colonial hotel with free breakfast and free valet parking

Photo gallery for Artuklu Kervansarayi - Special Class

Shower, free toiletries, hair dryer, slippers
Reception
Lobby sitting area
Lobby sitting area
Deluxe Quadruple Room, 1 Bedroom

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is AU$94
includes taxes & fees
25 June - 26 June

Explore the area

Map
1. Cd, Savurkapi Mahallesi, Mardin, Mardin, 47100
  • Great Mosque of Mardin
    ‪11 min walk‬
  • Zinciriye Medresesi
    ‪11 min walk‬
  • Mardin Castle
    ‪1 min drive‬
  • Mardin (MQM)
    ‪17 min drive‬

Room options

View all photos for Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

Deluxe Quadruple Room, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 1 Single Bed

Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Single Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Room, 1 Double Bed

Shower, free toiletries, hair dryer, slippers

Economy Room, 1 Double Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
2 bedrooms
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double or Twin Room

Shower, free toiletries, hair dryer, slippers

Standard Double or Twin Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Traditional Single Room

Traditional Single Room

Traditional Single Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

Honeymoon Double Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Standard Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Triple Room

Traditional Triple Room

Traditional Triple Room

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 3 Single Beds

Shower, free toiletries, hair dryer, slippers

Economy Room, 3 Single Beds

Highlights

Garden
Air conditioning
Heating
Fridge
LCD TV
Private bathroom
Hairdryer
Free bottled water
  • 3 sq m
  • Sleeps 3
  • 3 Single Beds

About the area

Mardin

Artuklu Kervansarayi - Special Class puts you in the heart of Mardin, within steps of Melik Mahmut Mosque and Hatuniye. Highlights at this Colonial hotel include free breakfast (local cuisine), a restaurant and free valet parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Artuklu hotel include Sakıp Sabancı Mardin City Museum and Sehidiye Mosque.

What's nearby

  • Great Mosque of Mardin - 11 min walk - 1.0 km
  • Zinciriye Medresesi - 11 min walk - 1.0 km
  • Mardin Museum - 18 min walk - 1.5 km
  • Mardin Castle - 1 min drive - 0.8 km
  • Kasımiye Medresesi - 4 min drive - 3.6 km

Getting around

  • Mardin Station - 22 min drive
  • Mardin (MQM) - 33 min drive

Restaurants

  • ‪Merlin Konağı - ‬9 min walk
  • ‪Reyhan Cafe & Restaurant - ‬6 min walk
  • ‪Filinta Cafe - ‬5 min walk
  • ‪Sarıyer Börekçisi - ‬5 min walk
  • ‪Gong - ‬8 min walk

About this property

Artuklu Kervansarayi - Special Class

Colonial hotel with free breakfast and free valet parking
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Artuklu Kervansarayi - Special Class. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Colonial Mardin hotel.

  • 58 guestrooms or units
  • Built in 1285
  • Local cuisine
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Dining venue
Artuklu Kervansarayi - Special Class offers 58 accommodations with complimentary bottles of water and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Built in 1285
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 17 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2022-47-0047

We should mention

  • Alcohol isn't served or allowed at Artuklu Kervansarayi - Special Class.

Property is also known as

Artuklu Kervansarayi Special Class Hotel
Kervansarayi Special Class Hotel
Artuklu Kervansarayi Special Class
Kervansarayi Special Class
Artuklu Kervansarayi Mardin
Artuklu Kervansarayi - Special Class Hotel
Artuklu Kervansarayi - Special Class Mardin
Artuklu Kervansarayi - Special Class Hotel Mardin

Frequently asked questions

Is parking available at Artuklu Kervansarayi - Special Class?

Yep, Artuklu Kervansarayi - Special Class has a free self car park and free valet parking.

How much does it cost to stay at Artuklu Kervansarayi - Special Class?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Artuklu Kervansarayi - Special Class on 25 June 2025 start from AU$93.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Artuklu Kervansarayi - Special Class serve breakfast?

Sure does, free local cuisine breakfast is available daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Artuklu Kervansarayi - Special Class?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Artuklu Kervansarayi - Special Class?

Yep, you can grab a meal at Artuklu Kervansarayi - Special Class's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Artuklu Kervansarayi - Special Class?

Check-in begins at 1 PM. Check-out time is 11 AM.

Are pets allowed at Artuklu Kervansarayi - Special Class?

No, pets are not allowed.

Artuklu Kervansarayi - Special Class Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 68 out of 241 reviews
Rating 8 - Good. 70 out of 241 reviews
Rating 6 - Okay. 42 out of 241 reviews
Rating 4 - Poor. 29 out of 241 reviews
Rating 2 - Terrible. 32 out of 241 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

piyush

Travelled with family
Liked: Staff & service
Disliked: Amenities
internet is poor, could not get room internet.no heater in room. room was very cold. no door on shower. after shower, water was every where including near bed, front door.no shampoo or soap in shower ,
Stayed 2 nights in Apr 2022

2/10 Terrible

Alisa

Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

A horrible night at the "Royal" Suit

We had a horrible night. We booked a Royal suit but it was far from that. The room was just next to the wedding yard with a wedding party ongoing with noise and very loud music till 11:30 pm. This would not even be a problem but nobody told us about it. Knowing this we would have selected a different room. When we called the reception, the staff wasnt cooperative, telling us the music will stop soon but it went on for hours. The room was generally nice (very spacious), however, it had several shortcomings that a hotel of this level shouldnt afford - run down bathroom, non-functional electric plugs, no separate toiletries. We could live with these room shortcomings, but the attitude of the staff was really off putting, and destroyed our mood and wish to stay at this hotel again.
Stayed 1 night in Aug 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities
The building is historical and beautiful. Location is great, accessible, and quite. In city view rooms, Sunrise and Sunset is so beautiful. Re to customer service, Tarek is the best in the hotel!
Stayed 4 nights in Dec 2020

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best place I stayed in Turkey. Very charming. Breakfast was really good and staff polite
Stayed 2 nights in Oct 2020

10/10 Excellent

Veronique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice building

Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good
Stayed 2 nights in Oct 2019

8/10 Good

Lucia

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful palace but basic rooms

Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
+Historical building. Beautiful. - Room door was a simple latch!! - blow drier socket with wires exposed - room lights too dark
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities
The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic place and superb staff. Very good location, in the middle of the whole old mardin. Full of history, you walk right in to old times.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building impeccably renovated. Huge, comfortable rooms. The staff could seem a bit cold, though. But overall, excellent.
Stayed 2 nights in Oct 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice location beautiful hotel and great service. I would stay again for sure
Stayed 3 nights in Oct 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

darkness at the break of noon

The hotel was really good but the room and bathroom were very small with no natural daylight
Stayed 2 nights in Oct 2018

2/10 Terrible

G, New Jersey US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The attitude of the front desk personnel when we checked into the hotel was just a sign of things to come. We could not be accommodated for separate beds and the two rooms we had asked for on separate floors at the opposite ends of each floor. One of the rooms stunk like sewage and we told them about it and asked for a room change, we were told there were no rooms available. All of this communication was delivered to us like we were pieces of dirt, not inconvenienced customers. When the owner finally got involved, we were promised a room change for the next day. They promised to clean the bathroom so that it won't smell as bad. When we got back to the room that night the only thing done was spraying some fragrance to disguise the smell which did not work at all. The next morning we woke up to a very hot room with no AC running. Then we realized the power was out in the hotel. As we tried to find our way through the dark hallways to the other room we kept bumping into other customers, and metal pieces hanging from the ceilings or walls. The buffet breakfast served in the dark dining area ran out of bread in five minutes causing almost a revolt among Turks addicted to bread. Nobody bothered to put some sort of lighting to ease the pain or apologized for the inconvenience. We left the hotel assuming we will be given the promised room change. When we got back to the hotel that evening, not only did we not have a new room but there was no room service done in our old room.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Old, classic beautiful building near the amenities

Very nice stay during 3 nights. The staff were very helpful, friendly and considerate.
Stayed 1 night in May 2018

10/10 Excellent

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely A MUST Stay

I read the reviews before booking and was horrified at first, but then there weren’t any other accommodation that fits my budget at the time so I continued to booking 3 Standard double rooms. Plus, I thought that bigger hotels or stats would be better than smaller ones. The bad reviews are still in my mind as the booking date comes closer. I arrived late at around 10pm. My first impression was “Wowwww!”. 1000 times better than what I expected. The room was comfortable and has hot water. I would say don’t believe all the reviews.

2/10 Terrible

Nisan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yüksek ödeme yapıp düşük kategoride kaldırıldık.

Check-in yaptığımız gece tuttuğumuz kategorinin altı olan odaya götürüldük. Sonra itiraz edince ve fotoğrafları gösterince asıl odaya alındık. Asıl odadaki sifon çalışmadığı için diğer odaya geri alındık ve 2 gece boyunca normalde düşük kategori olan, toplam iki gece tutarı 4000 tl olan odada kaldık. Reervasyon yaptığımız ve 2 gecesi için 6300 tl ödediğimiz odada kalmadık. Otelden kimse bizimle konuşmadı ve inatla aynı kategori olduğunu iletti. Kmse özür dilemedi. Otelde sıcak suyun da muslupu açtıktan 15 dk sonra geldiğini söylediler ama 20 dakika açık tutmamıza rağmen su ılıktı. Bizden 6300 tl ödeme alıp düşük kategoride konaklatarak hiçbir şey yokmuş gibi davrandılar. Kaldığımız sürece yetkili kimse yoktu sürekli konu hakkında iletişim kurmaya çalıştığımız kişi yetkili olmadığını ve bilgi vereceğini iletti. Berbat bir deneyimdi. Havlular lekeli, çarşaflar lekeliydi yani neresinden tutsanız elinizde kalacak bir durum
Stayed 2 nights in Feb 2025

8/10 Good

Leyla

Stayed 1 night in Feb 2025

4/10 Poor

muhsin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Kahvaltı çok kötü. Temizlik orta.

Otel de temizlik de sorun var. Ve tadilat yapılması gerekli. Kahvaltı dahil olarak 2gecelik iş seyahati de kaldım. Kahvaltı ancak bu kadar eksik ve kötü olabilirdi. Bir daha tercih etmeyi düşünmüyorum.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tuba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vasif Inanc

Stayed 3 nights in Feb 2025

4/10 Poor

Furkan

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025