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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Upscale Marbella hotel in Puerto Banús with 2 restaurants

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Deluxe Room, Terrace
Buffet
Reception
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Popular LocationEl Corte Ingles Shopping Center13 min walk
  • Popular LocationPuerto Banús Marina13 min walk
  • Popular LocationPuerto Banús Beach19 min walk
  • AirportMálaga (AGP)49 min drive

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Rock) - Teenager-Friendly

Suite (Rock) - Teenager-Friendly

Suite (Rock) - Teenager-Friendly

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Platinum) - Teenager-Friendly

Studio Suite (Platinum) - Teenager-Friendly

Studio Suite (Platinum) - Teenager-Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite (Gold) - Teenager-Friendly

Studio Suite (Gold) - Teenager-Friendly

Studio Suite (Gold) - Teenager-Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite (Silver) - Teenager-Friendly

Studio Suite (Silver) - Teenager-Friendly

Studio Suite (Silver) - Teenager-Friendly

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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4.4 out of 5, Excellent, (186)
The price is AU$528
for 1 night
includes taxes & fees
26 May - 27 May
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About the area

Marbella

At Hard Rock Hotel Marbella – Puerto Banús you'll be within just a 15-minute stroll of popular places like El Corte Ingles Shopping Center and Puerto Banús Marina. Highlights at this Art Deco hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. The buffet restaurant, Sessions, is open for breakfast. Sun Society is the hotel's own rooftop bar. Enjoy the gym, pool loungers and lifeguards on site as well as access to yoga classes. Added amenities include free WiFi in public areas and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Puerto Banús hotel include Puerto Banús Beach and Orange Square.

What's nearby

  • Centro Plaza - 5 min walk
  • Playas del Duque - 12 min walk
  • El Corte Ingles Shopping Center - 13 min walk
  • Puerto Banús Marina - 13 min walk
  • Puerto Banús Beach - 19 min walk

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • Sportium en Casino Marbella - 1 min walk
  • Mumtaz - 3 min walk
  • Ocean Club Marbella - 13 min walk
  • NAO Pool Club - 13 min walk
  • Breathe - 5 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Upscale Marbella hotel in Puerto Banús with 2 restaurants
Hard Rock Hotel Marbella – Puerto Banús offers its guests 2 outdoor swimming pools and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • NU Downtown
  • Sessions
  • Sun Society

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from May 9 2024 to June 15 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a one-time cleaning fee of EUR 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 40 per pet, per night plus a one-off EUR 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 28 May 2024 start from AU$345.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús has a self car park for EUR 10 per night. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús is a short 19-minute walk from Puerto Banús Beach.

Is there a spa on site at Hard Rock Hotel Marbella – Puerto Banús?

Yep, there is an onsite spa at Hard Rock Hotel Marbella – Puerto Banús. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yep, and guests recommend it! Hard Rock Hotel Marbella – Puerto Banús has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hard Rock Hotel Marbella – Puerto Banús a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Marbella – Puerto Banús.

Is there a free airport shuttle available at Hard Rock Hotel Marbella – Puerto Banús?

No, Hard Rock Hotel Marbella – Puerto Banús does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Marbella – Puerto Banús?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Hard Rock Hotel Marbella – Puerto Banús's 2 restaurants. One of the dining venues will be unavailable from May 9 2024 to June 15 2024 (dates subject to change).

What time are check-in & check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?

Dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 299 reviews" "
Rating 8 - Good. 67 out of 299 reviews" "
Rating 6 - Okay. 30 out of 299 reviews" "
Rating 4 - Poor. 10 out of 299 reviews" "
Rating 2 - Terrible. 20 out of 299 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kunaal A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort and amenties
Stayed 4 nights in Feb 2024

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

steven

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel+++
Fantastic hotel, very clean, staff very friendly and a great location
Stayed 1 night in Jan 2024

8/10 Good

Sam

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

2/10 Terrible

Tarik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience! The reception was abysmal, and I had to wait for my room for a whopping 3 hours. The service was utterly disappointing, with no apology or effort to rectify the situation. Would not recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent.
Stayed 4 nights in Jan 2024

2/10 Terrible

alan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shameful…
Should be called the hard c**k Hotel with the amount of prostitutes loitering at the bar.. shameful… As for the service well that’s another story.. 1-10 for food.. cold buffet and aweful meat a waste of 70euro… Breakfast is not much better, the cheap of cheap… Then ask for replenishment of tea and coffee in the room to be told no, we’re low classed as we only have a superior room… Not a suite… well I’ve never been made to feel so worthless over a teabag… Never Again… Headoffice will be advised…
Stayed 5 nights in Jan 2024

8/10 Good

Pearl

Stayed 1 night in Jan 2024