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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Property video
Buffet
Designer store
Studio Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
The current price is AU$255
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪41 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(38 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View

Studio Suite, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area

Suite (Gold)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

7.8 out of 10
Good
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Memory foam bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Separate bedroom
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

About the area

Marbella

At Hard Rock Hotel Marbella – Puerto Banús you'll be within just a 15-minute stroll of popular places like El Corte Ingles Shopping Center and Puerto Banús Marina. Highlights at this Art Deco hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Rock SPA can include massages along with access to the sauna. The buffet restaurant, Sessions, is open for breakfast. Suena Chido is the hotel's own rooftop bar. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Puerto Banús hotel include Puerto Banús Beach and Marbella Marina.

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Rosas Cafe - ‬5 min walk
  • ‪Breathe - ‬4 min walk
  • ‪Ground - ‬5 min walk
  • ‪spisa - ‬6 min walk
  • ‪Cheat - ‬2 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 2 restaurants and 2 outdoor pools
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Rock SPA has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Free WiFi
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4.6 out of 5, Wonderful, 418 reviews
The price is AU$271
includes taxes & fees
26 Oct - 27 Oct
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 21 Oct 2025 start from AU$254.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús has a secured uncovered self car park for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús is a short 19-minute walk from Puerto Banús Beach.

Is there a spa on site at Hard Rock Hotel Marbella – Puerto Banús?

Yep, Rock SPA is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yep, and guests recommend it! Hard Rock Hotel Marbella – Puerto Banús has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hard Rock Hotel Marbella – Puerto Banús a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Marbella – Puerto Banús.

Does Hard Rock Hotel Marbella – Puerto Banús serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel Marbella – Puerto Banús?

No, Hard Rock Hotel Marbella – Puerto Banús does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Marbella – Puerto Banús?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Hard Rock Hotel Marbella – Puerto Banús's 2 restaurants.

What time are check-in & check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?

Dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Reviews

Hard Rock Hotel Marbella – Puerto Banús Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 493 out of 818 reviews
Rating 8 - Good. 185 out of 818 reviews
Rating 6 - Okay. 79 out of 818 reviews
Rating 4 - Poor. 25 out of 818 reviews
Rating 2 - Terrible. 36 out of 818 reviews

Reviews

8/10 Good

andrew

Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, hotel staff where unbelievable they where super helpful and was able to sort any issue or request we had, 10 out of 10 service and cleanliness
Stayed 6 nights in Jun 2025

4/10 Poor

Omar Walid

Stayed 1 night in Jun 2025

10/10 Excellent

Eli

Stayed 1 night in Jun 2025

2/10 Terrible

Chirag

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Honeymoon Experience – Ants, Poor Service & Zero Accountability We booked a suite at Hard Rock Hotel Marbella for our honeymoon and it turned out to be one of the worst decisions. The room had ants all over, including the bed. Repeated calls to reception went unanswered, and I had to physically go to VIP check-in to raise the issue. Even after that, it took hours to get a downgraded replacement room, wasting half our day. Throughout the stay, the front office barely picked up calls (60-70% of the time). I had to go down in person just to request basic things like cutlery — which still took over an hour to arrive. Housekeeping entered the room unannounced before checkout time, violating our privacy. When I asked to speak with the General Manager, I was refused. This stay ruined part of our honeymoon. Some staff were polite, but overall, the service and management were absolutely unacceptable for a property of this brand. Would not recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to relax and have fun
Stayed 1 night in Jun 2025

8/10 Good

Rubinder

Stayed 4 nights in May 2025

10/10 Excellent

Asher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

8/10 Good

casey

Stayed 3 nights in May 2025

8/10 Good

Blanca Ly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place! Far from the ocean
Stayed 3 nights in May 2025

6/10 Okay

Amarveer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was very nice, and the area was very nice. It's walkable for the most part and the view from the hotel was awesome. The only problem(s) were was that there were ants in our washroom we called and someone did come. However, they sprayed bug spray in our washroom and we had to sleep with the smell of that heavy, hard to breathe bug spray. The other thing was our A/C didn't work at first, then for some reason it started working. The staff was friendly, and the hotel overall is visually very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Suria

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but won’t stay again.

When we checked in to our room, I tried calling reception and was on hold for 15 mins with no answer so had to physically head downstairs (which was a trek considering where our suite was). There was a weird loud vibration noise in the room every 20 mins or so which would sometimes wake me up at night. The shower temperature and pressure kept changing whilst it was on and the handwash bottle was broken. The upstairs poolside service was really slow and not because of the staff who were lovely, but because the hotel only had two staff working there. I also didn’t get any perks of being a Hotels.com gold member. The food was nice and the spa massage was relaxing. The staff were also friendly (just too busy). The location is also great, with nice restaurants in walking distance and a mini market opposite. Overall, I would not stay at this hotel again, it did not live up to the Hard Rock name and there are nicer alternatives.
Stayed 4 nights in May 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ashley

Stayed 4 nights in May 2025

4/10 Poor

Kira

Stayed 3 nights in May 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, great breakfast
Stayed 1 night in May 2025

2/10 Terrible

Lorin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good hard rock

Place is not a new place, but a renovation of an old hotel done in a poor design. Rooms are sub-par.. very small under 200 sq ft, even though it is advertised at 269. Place is dirty.. minimum staff at least at night.. air filter to the room was dirty
Stayed 2 nights in May 2025

10/10 Excellent

Qais

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff, luxurious rooms and accessible.
Stayed 2 nights in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel
Stayed 3 nights in May 2025

8/10 Good

Manoj, Kenton

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, modern and chic. Food was amazing, rooms are super nice and well equipped. Everyone in their staff were fantastic and helpful. The bell boy Guillermo and the staff at the reception went above and beyond and were super friendly and helpful with all our needs. The cleaning lady assigned to our rooms was always cheerful and was always very attentive to all our needs. Definitely recommend staying here.
Stayed 3 nights in May 2025

10/10 Excellent

Stuart Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025