Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
Art Deco hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Designer store
Buffet
Classic Room | Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$482
includes taxes & fees
25 June - 26 June

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Puerto Banús Marina
    ‪11 min walk‬
  • El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Puerto Banús Beach
    ‪18 min walk‬
  • Málaga (AGP)
    ‪41 min drive‬

Room options

Classic Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Suite (Silver)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Studio Suite, Pool View

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite (Gold)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite

Highlights

Furnished balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Superior Room

Highlights

Furnished balcony
Air conditioning
Heating
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout curtains
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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About the area

Marbella

At Hard Rock Hotel Marbella – Puerto Banús you'll be within just a 15-minute stroll of popular places like El Corte Ingles Shopping Center and Puerto Banús Marina. Highlights at this Art Deco hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. The buffet restaurant, Sessions, is open for breakfast. Suena Chido is the hotel's own rooftop bar. Enjoy the gym, pool loungers and lifeguards on site as well as access to yoga classes. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Puerto Banús hotel include Puerto Banús Beach and Marbella Marina.

What's nearby

  • Centro Plaza - 5 min walk - 0.5 km
  • Playas del Duque - 7 min walk - 0.6 km
  • Puerto Banús Marina - 11 min walk - 1.0 km
  • El Corte Ingles Shopping Center - 11 min walk - 1.0 km
  • Puerto Banús Beach - 18 min walk - 1.5 km

Getting around

  • Málaga (AGP) - 50 min drive

Restaurants

  • ‪Ocean Club Marbella - ‬10 min walk
  • ‪Mumtaz - ‬3 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪NAO Pool Club - ‬13 min walk
  • ‪Rosas Cafe - ‬9 min walk

About this property

Hard Rock Hotel Marbella – Puerto Banús

Art Deco hotel with 3 restaurants and 2 outdoor pools
Hard Rock Hotel Marbella – Puerto Banús offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

  • 383 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Noyane - Asian Cuisine
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 February to 9 April:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Marbella – Puerto Banús?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Marbella – Puerto Banús on 25 June 2025 start from AU$482.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús has a self car park for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hard Rock Hotel Marbella – Puerto Banús?

Yep, Hard Rock Hotel Marbella – Puerto Banús is a short 19-minute walk from Puerto Banús Beach.

Is there a spa on site at Hard Rock Hotel Marbella – Puerto Banús?

Yep, there is an onsite spa at Hard Rock Hotel Marbella – Puerto Banús. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hard Rock Hotel Marbella – Puerto Banús have a pool?

Yep, and guests recommend it! Hard Rock Hotel Marbella – Puerto Banús has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Hard Rock Hotel Marbella – Puerto Banús?

Hard Rock Hotel Marbella – Puerto Banús features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hard Rock Hotel Marbella – Puerto Banús a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Marbella – Puerto Banús.

Is there a free airport shuttle available at Hard Rock Hotel Marbella – Puerto Banús?

No, Hard Rock Hotel Marbella – Puerto Banús does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Marbella – Puerto Banús?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at Hard Rock Hotel Marbella – Puerto Banús's 3 restaurants. The dining venue is closed seasonally each year from February 21 until April 9.

What time are check-in & check-out at Hard Rock Hotel Marbella – Puerto Banús?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?

Dogs are welcome at Hard Rock Hotel Marbella – Puerto Banús, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 739 reviews
Rating 8 - Good. 168 out of 739 reviews
Rating 6 - Okay. 73 out of 739 reviews
Rating 4 - Poor. 19 out of 739 reviews
Rating 2 - Terrible. 32 out of 739 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of my stay was the attentiveness of the staff that I met. Jesus, Iris, Jessica and Alejandro to name a few.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adenike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and close to activities
Stayed 5 nights in Feb 2025

10/10 Excellent

Neve

Stayed 3 nights in Mar 2025

10/10 Excellent

Taran

Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food on offer was fairly poor and canteenish. The bar area was very noisy.
Stayed 1 night in Mar 2025

10/10 Excellent

simerjit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great looking hotel we loved it staff were very friendly and helpful. Fran on front desk welcomed us and went through everything with us. Room was great with a small balcony. Bathroom had a shower and was gorgeous. Coffee machine in the room steamer for clothes. Large tv on wall. Room cleaned each day. Great big bar in the lobby with plenty of seating in and outdoors. Drinks were expensive enough. Breakfast was fantastic plenty of variety and replenished often. Lots of seating and there’s an egg/omelette station. A lady there cooking non stop. The main pool was closed on the first day but was filled up and opened the rest of our stay. There is another infinity pool on level one with subbed there too. We went there the second day but we were moved down to the main pool, which was ok with us. The music at the pool was very good. Service for drinks and food were available at the pool. There’s a small supermarket across the road. There is a walkway/tunnel to get across a very busy road outside the hotel. This leads to the beach and puerto banus marina for bars restaurants and shopping. We loved our time here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Soukeyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Stayed 1 night in Feb 2025

10/10 Excellent

L A

Stayed 10 nights in Feb 2025

4/10 Poor

Sebastian

Stayed 5 nights in Feb 2025

8/10 Good

Sewon

Stayed 2 nights in Feb 2025

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, breakfast was unbelievable, service on the whole was good. The main bar was a great spot for evening drinks with the live music, drinks are reasonably priced. However, being outside of the summer season the pool bar was closed which was inconvenient when the wanting to order food and drinks. The spa is small and only available at a charge, quite surprising for such a large hotel. The tea/coffee in the room was not replenished, we were told we needed to pay for more so I’d recommend others walk across the road to the shop and buy some there. 3 euros for a teabag was outrageous.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Lovely stay at the Hard Rock. I needed a last minute hotel and this was perfect. Very clean and spacious hotel. Room was a good size with comfortable bedding. Spacious shower. Front desk staff were exceptional. Breakfast buffet had a lot of options!
Stayed 1 night in Feb 2025

10/10 Excellent

Kelby

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the pools isn’t open now as it’s out of season, but I imagine it will be a great daytime spot in the summer. Overall really enjoyed our stay.
Stayed 3 nights in Feb 2025

6/10 Okay

gaynor

Business traveller
Disliked: Cleanliness
This is my 3rd time. And each stay there has been some kind of issue. I was reassured that my last stay the issues were being resolved. The a/c is on winter mode and rooms get no cooler than 21 and no way to cool down. The first room we had there were ants and the drains were very smelly. We were moved. And there were no ants. Yet still smelly drains. This has been the case each time I have stayed. There is an apartment block across from hotel rooms. I had a gold suit and asked for a pool room allegedly none available yet we could see that the hotel was not at capacity so we’re next a road and someone throughout the night into the early hours screaming it sounded like someone was being murdered. Police around the next day. I spoke to reception and they said they had an issue with the block. So be aware. Pool was also closed for duration of the trip. I was there to sort my property out so was not a pleasure trip however if it had been I would have been so unhappy. There was no mention of this when booking. And booking was made a few days before. So this should have been made aware to customers at time of booking.
Stayed 4 nights in Feb 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Great time & food is amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Soukeyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic couldn’t fault it although I thought the charge for the indoor pool was excessive
Stayed 4 nights in Jan 2025

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Karen

Stayed 1 night in Jan 2025

2/10 Terrible

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot. There was no way to control the temperature in the room. When we asked the desk about it, they confirmed that the hotel was old and there was only central air which was controlled by the hotel. We tried opening the door to cool the room, but it is on a busy highway and was very loud. The Buffett dinner was expensive, not good, and did not include any drinks. $35 for dinner. $30 for breakfast. The staff was incredibly nice and helpful, especially the concierge.
Stayed 1 night in Jan 2025