See all properties
Save

Concierge Plaza San Rafael

3.0 star property
Waterfront hotel with an outdoor pool

Choose dates to view prices

Photo gallery for Concierge Plaza San Rafael

Front of property
Deluxe Room, 2 Double Beds, Garden Area | View from room
Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View
Restaurant
Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View | Bathroom
Reviews
6.0

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle Veracruz No. 46, Malecón de Cuyutlán, Cuyutlan, COL, 28350
  • Popular LocationCuyutlan Beach1 min walk
  • Popular LocationCuyutlan Boardwalk1 min walk
  • Popular LocationTortugario Ecological Center9 min drive
  • AirportManzanillo, Colima (ZLO-Playa de Oro Intl.)60 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds, Garden Area

Deluxe Room, 2 Double Beds, Garden Area

Deluxe Room, 2 Double Beds, Garden Area

10/10 Exceptional

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Ocean View

Standard Room Ocean View

Standard Room Ocean View

7.4/10 Good

Highlights

Balcony
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room Interior View

Standard Room Interior View

Standard Room Interior View

Highlights

LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

Deluxe Double Room Single Use, 2 Double Beds, Balcony, Beach View

10/10 Exceptional

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 4 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Sea View

Free WiFi

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Free WiFi

Room Standard

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

Free WiFi

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

About the area

Cuyutlan

At Concierge Plaza San Rafael, you'll be 4.4 km (2.7 mi) from Tortugario Ecological Center. Highlights at this beachfront hotel include an outdoor swimming pool and in-room free WiFi. .The restaurant, Restaurante 7 Mares, serves Mexican cuisine and is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .In proximity to this 3-property class Cuyutlan hotel you'll find Playa La Audiencia.

What's nearby

  • Cuyutlan Beach - 1 min walk
  • Cuyutlan Boardwalk - 1 min walk
  • Community Museum of Salt - 6 min walk
  • Tortugario Ecological Center - 9 min drive
  • Playa La Audiencia - 45 min drive

Getting around

  • Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 60 min drive

Restaurants

  • Mariscos Dago's - 2 min walk
  • Enramada "El Amigo ñeca - 15 min drive
  • Restaurant Morelos - 1 min walk
  • La Ola Verde - 1 min walk
  • Hotel Fenix Bar - 1 min walk

About this property

Concierge Plaza San Rafael

Waterfront hotel with an outdoor pool
As a guest of Concierge Plaza San Rafael, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Concierge Plaza San Rafael also features a garden, a picnic area, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cuyutlan hotel.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1999
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Concierge Plaza San Rafael offers 30 accommodations with a ceiling fan. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Restaurants on site

  • Restaurante 7 Mares

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1999
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

More

  • Ceiling fan
  • Free local calls

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-out is available.

Property is also known as

Concierge Plaza San Rafael
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Hotel Cuyutlan
Concierge Plaza Rafael Hotel
Concierge Plaza San Rafael Hotel
Concierge Plaza San Rafael Cuyutlan
Concierge Plaza San Rafael Hotel Cuyutlan

Frequently asked questions

What is the cancellation policy at Concierge Plaza San Rafael?

Concierge Plaza San Rafael offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Concierge Plaza San Rafael?

Yep, Concierge Plaza San Rafael has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Concierge Plaza San Rafael?

Yep, Concierge Plaza San Rafael is a short 1-minute walk from Cuyutlan Beach.

Does Concierge Plaza San Rafael have a pool?

Concierge Plaza San Rafael has an outdoor pool.

Does Concierge Plaza San Rafael serve breakfast?

Yeah, brekkie is served at weekends.

Is there a free airport shuttle available at Concierge Plaza San Rafael?

No, Concierge Plaza San Rafael does not offer an airport shuttle service.

Is there a bar or restaurant at Concierge Plaza San Rafael?

Yep, you can grab a meal at Concierge Plaza San Rafael's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Concierge Plaza San Rafael?

Check-in begins at 6:00 AM. Check-out time is noon.

Are pets allowed at Concierge Plaza San Rafael?

No, pets are not allowed.

Concierge Plaza San Rafael Reviews

Reviews

6.0
Rating 10 - Excellent. 20 out of 138 reviews" "
Rating 8 - Good. 31 out of 138 reviews" "
Rating 6 - Okay. 33 out of 138 reviews" "
Rating 4 - Poor. 31 out of 138 reviews" "
Rating 2 - Terrible. 23 out of 138 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay transportation, another expensive hotel because couldn't find any rooms available. Horrible experience. I email the property haven't answer.
Stayed 2 nights in Sep 2023

4/10 Poor

Ramiro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not worth the priced
Stayed 1 night in Sep 2023

4/10 Poor

maria, ALPINE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area us pretty dead. Property and room falling apart with little maintenance ir poor repairs. It appeared to me the town is decaying for several years. No investment in the properties around while i understand that Covid had a great impact, i would not return..ever. Nothing to do. Beaches are not for swimming. Clean but strong currents
Stayed 2 nights in Mar 2022

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view.
Stayed 1 night in Jan 2022

4/10 Poor

Maricela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing was being really close to the beach .
Stayed 2 nights in Oct 2021

2/10 Terrible

antulio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
To many cockroaches to sleep there Everything too old and dirty Could not stay the night
Stayed 1 night in Sep 2021

2/10 Terrible

Ana L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible condition stay away , probably 40 or 50 years ago was nice but they haven’t invest a dime on it :(
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best but not the worst.
The pictures look better than the actual place, I'm guessing the pictures in the hotel description are outdated or were taken back when the place was new. The hotel was very run down. In the amenities it says lounge bar but we never found it. The doors to the room would jam and would not lock properly. There is no restaurant so you either have to bring your own food or pay at one of the many locations in the small town or on the beach where the food is extremely bland, bad quality and overpriced. The Hotel itself needs a lot of work and maintenance. There are no towels in the room, we had to keep asking and coming to reception to get them ourselves. The service is terrible. They also say there is free wifi but it doesn't reach any of the rooms. The best part about the place was the pool, also needs some maintenance but it served its purpose.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jul 2019

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019