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Alzburg Resort

4-star property
39 Malcolm Street, Mansfield, VIC 1800 796 370
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Very good!
86%
of guests recommend
4.3 out of 5
Wotif Guest Rating
View all 308 Wotif Guest Reviews

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Hotel Description

At Alzburg Resort you'll be within just a 15-minute stroll of Mansfield Oval and Mansfield Botanic Park. Highlights at this ski motel include an outdoor swimming pool, free self parking and a poolside bar.

Free WiFi, TVs and safes are featured in all 44 rooms. Fridges, hairdryers and irons/ironing boards are also available.

Enjoy the outdoor tennis court, spa tub and sauna as well as access to basketball. Additionally, you'll find free WiFi in public areas, spa services and laundry facilities. There's also the convenience of RV/bus/truck parking.

Sights within a 10-minute drive of this 4-star Mansfield motel include Mansfield Racecourse and Mansfield Zoo.

Hotel Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$109* Per night/room 24 Sep. - 25 Sep.

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 8 Max

Alzburg Resort ratings based on 308 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alzburg Resort

Everyone (175) Couples (58) Family (75)
2 out of 5
the deluxe apartments are very old and in need of an update. Heating in loungeroom worked some of the time, the remote for the tv in the lounge didn't work, the toilet (wonly one in 2 br apartment) took over 10 minutes to fill up. We weren't aware that the dining room is for functions only and the poolside bar is for functions only as well. So much for sitting by the pool with a glass of wine at the end of the day! There is a cafe/kiosk but it only opens for an hour or so in the morning until the bus which comes from Melbourne calls in for ski hire etc. leaves - which is 9.30 am i think $650 for a two night stay for 2 people is a total ripoff.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Inas Galal - Duty Manager

Dear Guest, Thank you for your feedback. As mentioned when you asked our team in the reception about the restaurant and the bar we have informed you that it is mentioned on our website that the bar and restaurant is only operating on functions. You have refused to let us show you that and you said that next time you will book directly via us so us we can give you more details. It is disappointing that you have not mentioned to us during your stay any of the above complains about the room as we could have had a look and manage them for you and you only mentioned that on your check out.

5 out of 5
Great location, rooms have been renovated. Reasonable prices

Posted by on 14 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Inas Galal - Duty Manager

Dear Guest, Thank you for your feedback. We look forward to seeing you again.

4 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

15 Sep. 2019 by Inas Galal - Duty Manager

Thank you for your feedback. We look forward to seeing you gain.

1 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

15 Sep. 2019 by Inas Galal - Duty Manager

Thank you for your feedback. We are sorry that our service did not match your expectation. We will be glad to know more feedback from you so as we can improve our service.

4 out of 5
The drying room was an excellent touch for our ski stay. The fan in the bathroom wouldn't turn off, and would sometimes flick on and off. Bed wasn't super comfortable, but was fine for what we needed. Wish we had a microwave! Espresso was lovely. Staff were always polite and helpful.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Inas Galal - Duty Manager

Dear Guest, Thank you for your review. We hope to see you again at Alzburg Resort.

3 out of 5
It was very noisy and carpet was dirty. Place looked really old

Posted by on 5 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Inas Galal - Duty Manager

Dear Guest, Thank you for posting a review and we’re sorry to hear that. Our resort team takes quick action toward any noise complain as we aims at the guest comfort. Kind Regards

5 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

7 Aug. 2019 by Inas Galal

Thank you for your feedback.

5 out of 5
This property is in a great location just out of Mansfield main street and close to other towns. The facilities were excellent and the staff a pleasure to talk to. They were very helpful and courteous.

Posted by on 24 Jun. 2019

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Comment from Hotel Management

7 Aug. 2019 by Inas Galal - Duty Manager

Dear Guest, We are so grateful for your kind words. Thanks for sharing your review and we look-forward to seeing you again. Kind Regards

5 out of 5

Posted by on 24 Jun. 2019

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Comment from Hotel Management

7 Aug. 2019 by Inas Galal - Duty Manager

Thank you for your feedback.

5 out of 5
A unique looking resort with lots of character with everything you need from food to ski hire.

Posted by on 23 Jun. 2019

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Comment from Hotel Management

7 Aug. 2019 by Inas Galal - Duty Manager

Dear Guest, Thank you so much for taking the time to leave us this amazing review. Kind Regards

About the Alzburg Resort

Location 39 Malcolm Street, Mansfield, VIC 3722

Property Features

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. At the end of the day, order après-ski drinks at the motel's bar. A computer station is on site and WiFi is free in public spaces. This ski motel also offers ski storage, an outdoor tennis court and a sauna. Self parking is free. This 4-star Mansfield motel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Bar by the pool
  • Ski equipment storage
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (196.6 km / 122.2 mi)
  • Parking: Free self parking

Room Amenities

Alzburg Resort offers 44 forms of air-conditioned accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

  • Television
  • Fridge
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Spa Services

  • Deep tissue massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM.
If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alzburg
  • Alzburg Mansfield
  • Alzburg Resort
  • Alzburg Resort Mansfield
  • Alzburg Resort Mansfield, Victoria, Australia
  • Alzburg Resort Motel
  • Alzburg Resort Mansfield
  • Alzburg Resort Motel Mansfield

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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More Great Choices

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.