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4.3 out of 5

"I love that it is a very spacious property and is very quiet. " More

By a verified traveller on Tue 14 Sep 2021

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Hotel Description

At Alzburg Resort you'll be within just a 15-minute stroll of Mansfield Oval and Mansfield Botanic Park. Highlights at this motel include an outdoor swimming pool, a poolside bar, and a spa tub.

Free WiFi, TVs, and safes are featured in all 44 rooms. Refrigerators and microwaves make in-room dining convenient. Hair dryers and irons/ironing boards are also available. Limited housekeeping is available.

Enjoy the outdoor tennis court and sauna as well as access to basketball and volleyball. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of RV/bus/truck parking.

Sights within a 10-minute drive of this 4-star Mansfield motel include Mansfield Racecourse and Mansfield Zoo.

Hotel Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$117* Per night/room 15 Nov. - 16 Nov.

Deluxe Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Design Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 8 Max

Alzburg Resort ratings based on 332 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alzburg Resort

Everyone (181) Couples (74) Family (74)
5 out of 5
I love that it is a very spacious property and is very quiet.

Posted by on 14 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi Kelly, Thank you so much for your lovely feedback, we really appreciate it. Hope you visit us again soon. Best Wishes, Alzburg Resort Team.

5 out of 5
Staff were very welcoming and the room was quite nice. Would stay again.

Posted by on 4 Aug. 2021

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Comment from Hotel Management

11 Aug. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for your lovely review. We really appreciate it :) We hope you visit us again soon. Best Wishes, Alzburg Resort Team.

5 out of 5
Clean, convenient to town and well appointed room.

Posted by on 16 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Han

Thank you for your lovely feedback. See you again soon! :)

5 out of 5
They delivered everything with a friendly professional way All the staff were the same courteous and professional We had a fantastic time thanks

Posted by on 4 Jul. 2021

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Comment from Hotel Management

10 Jul. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for your lovely feedback. We really appreciate it :) Please visit us again soon. Best Wishes, Alzburg Resort.

4 out of 5
Pleasant

Posted by on 21 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Hannah Nichols-Bono - Front Office Manager

Thank you for your review, much appreciated!!

5 out of 5
Overall great experience with check-in staff being great, the games room being available & the outside areas such as the tennis court & pool being well maintained but room maintenance wasn’t of the highest quality. The spa bath ‘spout’ where the water comes out was extremely loose that you could move it from side to side so we didn’t get to enjoy a spa as it didn’t look to be functional. Also, we booked 4 rooms & in 1 of them the door wasn’t locking properly but the lady did come to show us how to get it locked & one of the other rooms hadn’t been restocked, so we had no bath towels or toiletries.

Posted by on 14 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for your feedback, we really appreciate it. We're so sorry to hear that your spa bath. When staying with us please do dial 9 from your phone if you need any assistance - our lovely team will make sure everything's sorted for you :) We hope to have you stay with us again one day soon. Best Wishes, Alzburg Resort Team.

5 out of 5
Very nice refurbished room. King bed was ok but quite uncomfortable where the two single beds beneath it joined. Good location.

Posted by on 23 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for lovely feedback, we really appreciate it. We're sorry you didn't find the mattresses very comfortable (this has been passed onto management). Hope to see you here again one day soon. Best wishes, Alzburg Resort Team.

5 out of 5
Indoor spa was fantastic, a little to much chlorine in spa. Room was lovely. Pillows were to high and hard for my liking woke up with a stiff neck. Had trouble getting TV to work. All round ready nice place

Posted by on 9 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for lovely feedback, we really appreciate it. We're sorry you didn't find the pillows very comfortable (this has been passed onto management). I have forwarded your comment in regards to the hot spa to our Maintenance team. Hope to see you here again one day soon. Best wishes, Alzburg Resort Team.

5 out of 5
great

Posted by on 25 Apr. 2021

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Comment from Hotel Management

5 Jun. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for lovely feedback, we really appreciate it. Hope to see you here again one day soon. Best wishes, Alzburg Resort Team.

4 out of 5
It had character and a lot of history

Posted by on 12 Apr. 2021

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Comment from Hotel Management

5 Jun. 2021 by Hannah Nichols-Bono - Front Office Manager

Hi there, Thank you for lovely feedback, we really appreciate it. Hope to see you here again one day soon. Best wishes, Alzburg Resort Team.

Property Features

As a guest of Alzburg Resort, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the pool bar. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Alzburg Resort. This 4-star Mansfield motel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 2 levels
  • Bar by the pool
  • Ski equipment storage
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Room Amenities

Alzburg Resort offers 44 accommodations with safes and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.

  • Television
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Spa Services

  • Massages
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 8 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay
  • Crib (infant bed) fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alzburg
  • Alzburg Mansfield
  • Alzburg Resort
  • Alzburg Resort Mansfield
  • Alzburg Resort Mansfield, Victoria, Australia
  • Alzburg Resort Motel
  • Alzburg Resort Mansfield
  • Alzburg Resort Motel Mansfield

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.