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Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

3.5 star property

Photo gallery for Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Property video
Lobby
Exterior
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Playa Dominicus, San Rafael del Yuma, La Altagracia, 22000
  • Place, Dominicus Beach
    ‪3 min drive‬
  • Place, Bayahibe Beach
    ‪5 min drive‬
  • Place, Casa de Campo Marina
    ‪28 min drive‬
  • Airport, La Romana (LRM-La Romana Intl.)
    ‪20 min drive‬

Room options

View all photos for Room Superior with Garden View

Minibar, in-room safe, individually decorated, individually furnished

Room Superior with Garden View

  • 12 sq m
  • Sleeps 4

View all photos for Room Superior with Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Room Superior with Ocean View

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Superior Plus)

Superior Room, 1 King Bed, Non Smoking (Superior Plus)

Superior Room, 1 King Bed, Non Smoking (Superior Plus)

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

Superior Room, 2 Queen Beds, Non Smoking (Superior Plus)

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean View, 1 King Bed, Non-Smoking

Superior Ocean View, 1 King Bed, Non-Smoking

Superior Ocean View, 1 King Bed, Non-Smoking

  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View, 2 Queen Beds, Non-Smoking

Minibar, in-room safe, individually decorated, individually furnished

Superior Ocean View, 2 Queen Beds, Non-Smoking

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Couple Retreat)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking (Couple Retreat)

  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4

About the area

Bayahíbe

An all-inclusive stay in San Rafael del Yuma awaits you at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive. You'll be 2.3 km (1.5 mi) from Dominicus Beach and 3.5 km (2.2 mi) from Bayahibe Beach. Highlights at this beachfront property include 9 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Metamorphosis Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the mud bath. The buffet restaurant, La Yuca, serves international cuisine and is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a gym and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Within a 30-minute drive of this 3.5-property class San Rafael del Yuma property, attractions include La Romana Port and Casa de Campo Marina.

What's nearby

  • Dominicus Beach - 3 min drive - 2.8 km
  • Bayahibe Beach - 5 min drive - 4.8 km
  • La Romana Port - 26 min drive - 30.2 km
  • Playa Minitas - 27 min drive - 29.3 km
  • Casa de Campo Marina - 28 min drive - 30.2 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 22 min drive

Restaurants

  • ‪Dream Dominicus World Cafe - ‬3 min drive
  • ‪Dreams Dominicus Bordeaux Restaurant - ‬20 min walk
  • ‪Flying Fish - ‬16 min walk
  • ‪La Terraza - ‬5 min walk
  • ‪Boccale - ‬3 min walk

About this property

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 2454 square feet (228 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the family-friendly Viva Dominicus Palace by Wyndham, A Trademark All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3.5-star San Rafael del Yuma property is smoke free.

  • 422 guestrooms or units
  • 9 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 2454 sq ft of conference space
  • 228 sq. m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers 422 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Metamorphosis Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bambu
  • Il Palco
  • La Yuca
  • Palito de Coco
  • Viva Café

Things to do

  • 2 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (2,454 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, Viva Dominicus Palace by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

The closest beach to Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is Dominicus Beach (0.7 km).

Is there a spa on site at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, Metamorphosis Spa is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Viva Dominicus Palace by Wyndham, A Trademark All Inclusive have a pool?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive features a full-service spa, an outdoor pool and 9 restaurants.

What makes Viva Dominicus Palace by Wyndham, A Trademark All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive.

Is Viva Dominicus Palace by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Dominicus Palace by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

No, Viva Dominicus Palace by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Viva Dominicus Palace by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Viva Dominicus Palace by Wyndham, A Trademark All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 532 reviews
Rating 8 - Good. 187 out of 532 reviews
Rating 6 - Okay. 100 out of 532 reviews
Rating 4 - Poor. 59 out of 532 reviews
Rating 2 - Terrible. 46 out of 532 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Josif

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 8 nights in Dec 2025

4/10 Poor

Allyson

Travelled with family
The hotel really needs to be remodeled ..everything is very out dated and food in the buffet was not good at all. Has the oriental restaurant and the Italian and thank god we could at least eat that. The options for breakfast were not good at all.
Stayed 3 nights in Dec 2025

2/10 Terrible

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first day, our experience at this hotel was negative, with multiple deficiencies that severely affected our stay: Room in terrible condition: upon arrival, there were mosquitoes, the air conditioning was not working, the smell of tobacco was unbearable, the Wi-Fi signal did not reach the room, and right outside our door there was an ashtray with trash, cigarette butts, and used glasses that remained there for more than a day. Poor food quality throughout the entire stay. Lack of effective response: despite several complaints made both at the front desk and to the guest service manager, we were only moved to another room the next day. It was slightly better, but the problems continued. Hotel facilities in deplorable condition: Dirty tables in the beach area. Unclean public restrooms. Unprofessional staff. Neglected lobby with stained seats and a strong smell of cigarette smoke. I have photographs supporting each of the points mentioned above. In conclusion, the overall experience was extremely unpleasant and far below what was promised. I strongly recommend avoiding this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Amanda

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
room was not ready when we arrived. could not get new towels until noon everyday.
Stayed 6 nights in Oct 2025

4/10 Poor

oscar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida mal no habia nunca plato tenedores La atención malísima Los show a la noche de terror
Stayed 8 nights in Oct 2025

6/10 Okay

Donald

Travelled with family
Disliked: Property conditions & facilities, room comfort
Out dated. Food poor to average. Pools are nice. Pool towel system needs to be changed. Lack of drink one is able to bring back to room is very lacking if non existent.
Stayed 5 nights in Oct 2025

8/10 Good

ALTINA Rocha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Jackson

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The worst expirience, my wife get food poisoning, I order scramble eggs and it came with a hair inside. Most of the people sound eveything except get you what you need. Never go back there.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hector Bolivar, Bronx

Liked: Cleanliness, staff & service, amenities
Thanks
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Stella

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomended!!!
Stayed 4 nights in May 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viva Palace is beside Viva Beach hotel so that you can walk the charming treed walkway between the two properties. Both sites have nightly entertainment - singers, dancing and theatre from 8 to midnight with s disco after hours. International clientele and lots of young families. All sorts of shaded and sunny beach sites. Finally beach is located in a calm bay so lots of ppl in the water all day long.
Stayed 21 nights in Jan 2025

10/10 Excellent

Emilie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and lots to do and animations for the kids. We all had a great time. The Santa coming on a boat to the resort and handing gifts to every single children was a nice touch. Friendly staff and all multilingual. Not pushy like other timeshare resorts.
Stayed 5 nights in Dec 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Tomas Ignacio, Ciudad Autonoma de Buenos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 13 nights in Nov 2024

2/10 Terrible

Sandra

Disliked: Property conditions & facilities
Cucarachas in the room. They gave us twin beds. We did not want. They did not change us. Very bad
Stayed 3 nights in Aug 2024

10/10 Excellent

ALEKSANDRA

Liked: Staff & service
Stayed 10 nights in Jul 2024

6/10 Okay

Covuris A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my third time visiting but I notice a radical change with the customer service. Manager is none existent. The manage even ignore the Experian agent that called to resolve the issue. The service in the restaurant is a hit or missed. You might get very attentive service but you might also get those that will let the plates pile up on the table and ignore you completely.
Stayed 3 nights in Jul 2024

6/10 Okay

Gery and Madeline

Stayed 2 nights in Jun 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Alfredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the beach but the customer service at this property is terrible. Third party agencies should intervine on behald of customers. I have been to viva 3 times and this will be my last unless things change.

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is bad

Service is terrible. If you are allergic to bees dont book. Bees all over drinks, bars, beach, restaurants, etc. food quality in specially restaurants are below standards. Beverage are non existent. Wine taste like vinager, very short of alcoholic beverages. Funny that employees have preferences over clients during buffet hours. One time i have to wait for an omelette 30 minutes because i have three employees in the line in front of me, then no more eggs then wait for 15 minutes for the eggs to arrive. Everything is very disorganized. There is not leadership in the hotel. If You asked for a coffe, always no spoon, no napkins on the table. I will never come back. Total waste of money.
Stayed 5 nights in Jun 2024

4/10 Poor

Arnol Garriga

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

2/10 Terrible

britney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
Stayed 3 nights in May 2024