4/10 Poor
Christie
Travelled with family, Business traveller
28 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no way the 8.3 stars can be real. This place is a dump. It looks nothing like the pics. The lobby stunk so bad like food. It looked terrible, did not look clean and everything looked old. The hallways upstairs where our room was stunk like someone was cooking in a room the entire stay. The breakfast hours on the weekend were 6:30-9:30. When we went down to grab food at 8 everything was empty. The cappachino machine was pushing out water, the coffee was full, the waffle mix was empty. There was no hot food. All of the containers were empty, the tables were dirty too! My husband told the woman at the lobby desk that everything was empty. We sat there for 40 minutes drinking coffee and in that time staff brought out egg discs and hashbrowns that seemed like the ones that are dehydrated that were mixed with too much water. That was all she brought the whole time we were in there. A man that was staying at the hotel came up to us and said there was no way the reviews on this place were real. Do not let the breakfast be any kind of deciding factor on staying here. It was a joke. There’s a sign in the room that says if you want new towels put the used ones on the floor that if they were hanging it means you want clean ones. Clean ones never came neither did housekeeping. We had to go to the lobby and get towels ourselves. She had a stack of behind the desk. I wish I could add pictures to this review. Don’t waste your money staying here.
Christie
Stayed 2 nights in Jan 2025