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Hotel Nikko Guam

4.0 star property
Family fun on the beach, with 3 outdoor pools, near T Galleria by DFS

Photo gallery for Hotel Nikko Guam

3 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, poolside bar, beach bar
Exterior
Balcony
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$304
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
245 Gun Beach Road, Tumon, Tamuning, NRV, 96931
  • Place, Mandara Spa at Hotel Nikko Guam
    ‪1 min walk‬
  • Place, Gun Beach
    ‪5 min walk‬
  • Place, T Galleria by DFS
    ‪15 min walk‬
  • Airport, Guam (GUM-A.B. Won Pat Intl.)
    ‪6 min drive‬

Room options

View all photos for Ocean Front Twin Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Twin Room

8.2 out of 10
Very good
(43 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Ocean Front Triple Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Triple Room

7.6 out of 10
Good
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Ocean Front - Upper Floor Guaranteed

In-room safe, desk, free WiFi, bed sheets

Ocean Front - Upper Floor Guaranteed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 100 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 110 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Upper Floor Guaranteed)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Upper Floor Guaranteed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for Ocean Front - Upper Floor Guaranteed

In-room safe, desk, free WiFi, bed sheets

Ocean Front - Upper Floor Guaranteed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Twin Room

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Premier

In-room safe, desk, free WiFi, bed sheets

GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Premier

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
TV
  • 48 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Single Beds OR 1 King Bed

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Lotte Hotel Guam

Tumon
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 997 reviews
The price is AU$267
includes taxes & fees
12 Jan - 13 Jan
Lotte Hotel Guam

About the area

Tamuning

A family-friendly stay in Tamuning awaits you at Hotel Nikko Guam. Within a 30-minute stroll, you'll find T Galleria by DFS and Tumon Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Ayualam can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the hot tub. The buffet restaurant, Magellan, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and kids' swimming pool. Meeting rooms and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of airport pick-up service. .With a stay at this Tumon hotel, you'll be 2.7 km (1.7 mi) from Micronesia Mall and 4.6 km (2.9 mi) from Two Lovers Point.

What's nearby

  • Mandara Spa at Hotel Nikko Guam - 1 min walk - 0.0 km
  • Gun Beach - 5 min walk - 0.5 km
  • T Galleria by DFS - 15 min walk - 1.3 km
  • Tarza Magical Adventure Zone and Water Park - 15 min walk - 1.3 km
  • Tumon Beach - 4 min drive - 2.6 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪Uomaru-Honten - ‬10 min walk
  • ‪Meskla Dos - ‬11 min walk
  • ‪Lina'la Club Lounge - ‬2 min walk
  • ‪Casa Oceano - ‬2 min walk
  • ‪Eggs'n Things - ‬12 min walk

About this property

Hotel Nikko Guam

Family fun on the beach, with 3 outdoor pools, near T Galleria by DFS
Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and umbrellas. At Hotel Nikko Guam, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a children's pool, a fitness centre and a garden. Free self parking is available.

This Tamuning hotel is smoke free.

  • 470 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hotel Nikko Guam offers 470 accommodations with a safe and complimentary slippers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Ayualam. Services include deep-tissue massages, hot stone massages, facials and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Similar properties

Front of property – evening/night
RIHGA Royal Laguna Guam Resort
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 730 reviews
The price is AU$271
includes taxes & fees
11 Jan - 12 Jan
RIHGA Royal Laguna Guam Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free covered self parking on site
  • Covered valet parking on site (USD 6 per day; includes in/out privileges)
  • Limited on-site self and valet parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 38.50 for adults and USD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Benkay
  • Magellan
  • Toh-Lee

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Snorkelling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 4 April 2026 to 21 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 88.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 38.50 for adults and from USD 30 for children
  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Valet parking fee: USD 6 per day (in/out privileges)
  • Rollaway bed fee: USD 88.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system.
    Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Guam Hotel Nikko
Hotel Nikko Guam
Nikko Guam
Hotel Nikko Guam Tamuning
Nikko Guam Tamuning
Hotel Nikko Guam Hotel
Hotel Nikko Guam Tamuning
Hotel Nikko Guam Hotel Tamuning

Frequently asked questions

What is the cancellation policy at Hotel Nikko Guam?

Hotel Nikko Guam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nikko Guam?

As of 10 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Nikko Guam on 11 Jan 2026 start from AU$304.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nikko Guam?

Yep, Hotel Nikko Guam has a free self car park. Additionally there is covered valet parking with in/out privileges for USD 6 per day.

Are there any beaches close to Hotel Nikko Guam?

Yep, Hotel Nikko Guam is a short 1-minute walk from Gun Beach. Fun beach activities include volleyball and snorkelling. You can also find water sports equipment.

Is there a spa on site at Hotel Nikko Guam?

Yep, Spa Ayualam is available for guests. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as hot stone massages.

Does Hotel Nikko Guam have a pool?

Hotel Nikko Guam has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating the swimming pool from April 4 2026 until April 21 2026 (completion date subject to change).

Does Hotel Nikko Guam have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Nikko Guam?

Hotel Nikko Guam features 3 outdoor pools, a full-service spa and free beach cabanas.

What makes Hotel Nikko Guam a romantic place to stay?

A hot tub and free beach cabanas, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Nikko Guam.

Is Hotel Nikko Guam family-friendly?

You bet! With amenities such as a children's pool, a playground and a waterslide, it's no surprise that Hotel Nikko Guam is a hit with families.

Does Hotel Nikko Guam serve breakfast?

You bet, full breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Nikko Guam?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Nikko Guam?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Nikko Guam?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Nikko Guam?

No, only service animals are allowed.

Hotel Nikko Guam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1048 reviews
Rating 8 - Good. 316 out of 1048 reviews
Rating 6 - Okay. 153 out of 1048 reviews
Rating 4 - Poor. 59 out of 1048 reviews
Rating 2 - Terrible. 39 out of 1048 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHANGMOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Ryoko

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble with humidity control and air conditioner- carpet always damp and a bit worn. Great location, breakfast and awesome staff!
Stayed 15 nights in Jul 2025

10/10 Excellent

Ramon, Dededo

Stayed 2 nights in Jun 2025

10/10 Excellent

Evelyn, Tsukuba Mirai City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nikko Guam will be one of our favorite hotels in Guam. The Gun Beach, Facilities, Amenities, Warm and Friendly services of staffs are wonderful! Nice place to stay to relax and enjoy. They have Water server in which is convenient as well. The room is so wide and elegantly designed. Thank you Expedia & Hotel Nikko Guam!
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosemarie Grace

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good place for a quick getaway
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort

Outdated.

Outdated and rooms leave a lot to be desired.
Stayed 2 nights in Aug 2025

6/10 Okay

Beverlyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall stay wasn’t too bad. However, the bed was extremely hard. The location of Nikko is one of the best. The views are amazing as well. Just for me personally, it’s a bit overpriced for what you actually get. The tv was really old and you can only watch the channels that they provide, unless you bring your own laptop and hdmi cord.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Great views
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a vibe
Stayed 1 night in Sep 2025

10/10 Excellent

RichardCharles, Chatan-Cho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the bidet was not working but other than that perfect place and awesome rooms with a view!
Stayed 3 nights in Sep 2025

6/10 Okay

DAVID, EAST SYRACUSE

Liked: Cleanliness, staff & service, amenities
Nice place, but the carpets are badly worn down with some holes and runs in places. My room was nice, and comfortable, but was very musty smelling. The refrigerator kept things cool, but nowhere near cold. Not good in that heat and humidity. A microwave would've been handy for leftovers from meals, but without one I didn't take leftovers and food was wasted. The breakfast and dinner buffets were excellent. Great tasting food and many options across many ethnic palates. Every staff member I dealt with was very helpful, friendly and actually seemed to be enjoying their jobs.
Stayed 8 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great hotel, but showing its age

Great location, friendly staff, and very clean. Hotel looks aged and probably needs some upgrades.
Stayed 3 nights in Aug 2025

8/10 Good

Nicklaus

Stayed 3 nights in Aug 2025

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING. Get the big room. You won’t regret it. Lounge access and everything. The only place I would stay except maybe Tsubaki next door but Nikko premium rooms are hard to beat. Everyone was kind and helpful and this would be my first choice every time if I can help it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nam-Huong, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Paradise
Stayed 1 night in May 2025

6/10 Okay

Seo Bock

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 10 nights in Jul 2025

8/10 Good

Kaoru

Travelled with family
Disliked: Cleanliness
There are loooots of ants...on bed, table,floor and in the cup...awful...
Stayed 6 nights in Jul 2025

10/10 Excellent

Angelica, Novato

Liked: Cleanliness, staff & service, property conditions & facilities
The room needs renovating but overall it was a lovely stay. I would definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
it was very accommodating
Stayed 1 night in Jul 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the serves.
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars
Stayed 13 nights in May 2025

10/10 Excellent

Rajhaun

Stayed 2 nights in Jun 2025