OYO Rooms - accommodation in Mandapam

What an overrated hotel with one of the worst services & conditions I’ve stayed in I don’t know why people have left good reviews when there is no communication- no customer service & no understanding of basic etiquette I ordered evening meal from the menu - 10 mins later was told that spring roles were not available - Thali was not available - naan bread was not available I asked for French fries & waited for over 1/2 hr until meal was finished to be told I could not have fries in the restaurant but could order them as room service What nonsense - I complained to the restaurant manager who refused to give us the fries Complained at front desk manager who apologized & said we could have them in the restaurant but by this time we were so annoyed & refused to even entertain him Asked for a sprite & Pepsi - waited 10 mins to be told only had Pepsi - I went to the fridge & saw a whole shelf of sprite & asked them what was that - no reply To make it worse they added the fries to my bill which made me angry even more No sea view - just a disgusting wall Room was ok except the bathroom being a wet room & old & rusty Don’t be deceived by the photographs Pls don’t ruin your stay by going to this hotel There is no zero star rating as this is what I would give them Ruined by rameshwaram experience

Extremely friendly staff and very supportive.

Great location but bad service and no amenities