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Jamaica Palace Hotel

3.5 star property
Hotel with free breakfast, a quick walk to Trident Castle

Photo gallery for Jamaica Palace Hotel

Interior
Superior Room, 2 Double Beds
Aerial view
Outdoor pool, pool umbrellas
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$310
includes taxes & fees
5 July - 6 July

Explore the area

Map
Williamsfield, Port Antonio, Portland
  • Trident Castle
    ‪11 min walk‬
  • Frenchman's Cove Beach
    ‪4 min drive‬
  • Blue Lagoon
    ‪6 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪138 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Port Antonio

At Jamaica Palace Hotel you'll be 0.7 km (0.5 mi) from Trident Castle and 4.6 km (2.9 mi) from Blue Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast (local cuisine). .The restaurant, Gallery Restaurant & Bar, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Port Antonio hotel include Rio Grande and Port Antonio Square.

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Frenchman's Cove Beach - 4 min drive - 2.3 km
  • Blue Lagoon - 6 min drive - 3.9 km
  • Rio Grande - 9 min drive - 5.7 km
  • Winnifred Beach - 10 min drive - 6.5 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 179 min drive

Restaurants

  • ‪Boston Jerk Center - ‬11 min drive
  • ‪juici Patties - ‬10 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪KFC - ‬8 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Hotel with free breakfast, a quick walk to Trident Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available.

This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine
  • Breakfast available (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature a safe and an iron/ironing board. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jamaica Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

What is the cancellation policy at Jamaica Palace Hotel?

Jamaica Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jamaica Palace Hotel?

As of 4 July 2025, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on 5 July 2025 start from AU$310.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jamaica Palace Hotel?

Yep, Jamaica Palace Hotel has a free self car park.

Are there any beaches close to Jamaica Palace Hotel?

The closest beach to Jamaica Palace Hotel is Jamaica Beaches (117.3 km).

Does Jamaica Palace Hotel have a pool?

Jamaica Palace Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Jamaica Palace Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Jamaica Palace Hotel.

Does Jamaica Palace Hotel serve breakfast?

Sure does, free local cuisine breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Jamaica Palace Hotel?

No, Jamaica Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Jamaica Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Jamaica Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jamaica Palace Hotel?

No, pets and service animals are not allowed.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 110 out of 232 reviews
Rating 8 - Good. 76 out of 232 reviews
Rating 6 - Okay. 20 out of 232 reviews
Rating 4 - Poor. 11 out of 232 reviews
Rating 2 - Terrible. 15 out of 232 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RONSHEEKA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two identical rooms and my friends room was noticeably smaller and not the same design on the wall so that was a bit meh but the stay was still great. Beautiful property, very nice pool. Complimentary breakfast that came with my stay was excellent. The room key was missing and the front desk person was nonchalant but again I only stayed one night so I didnt press the issue. When in Portland I would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

BRUCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil Getaway

This was my first time in Portland Parish, ao I wanted to stay close enough to town, so I could access the markets, restaurants, and other ammenities whenever needed. I read a lot of positive reviews about Jamaica Palace, so I decided to stay there. It was a lot more than I imagined. The old, colonial styled buildings were very well kept and elegantly adorned with paintings and sketches. The restaurant was very big, and it was set up in a sophisticated manner. The grounds and surrounding vegetation were well manicured. The staff was quite friendly, which was no surprise. The food was excellent, and the entire area was very peaceful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Feb 2025

4/10 Poor

Jagga

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Better beds outside lamps shine into the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Classic Palace in Paradise

Upgraded to a suite. Check-in was seamless and staff is friendly. Delicious full Jamaican or American breakfast was included.
Stayed 1 night in Feb 2025

10/10 Excellent

Dr. Patrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay and will definitely return!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located close the town. The property was well kept, the food at the restaurant was very good.
Stayed 1 night in Jan 2025

8/10 Good

Kean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location
Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience! The staff is friendly and accommodating! It is a very tranquil setting, great for relaxing and unwinding. We definitely enjoyed our stay and will visit again in the future!
Stayed 1 night in Jan 2025

10/10 Excellent

Consuelo

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Stayed 7 nights in Dec 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaica Palace is Peaceful, Calm and Quiet with a Guaranteed Warm and Comfortable Welcome, no matter what time of year. It is spacious and clean. The grounds and pool are Amazing too. Breakfast is included and is Excellent. Well done to all reception staff for responding to all enquiries. Outstanding services from Sonia on reception and All Security.
Stayed 11 nights in Dec 2024

8/10 Good

Santana

Liked: Cleanliness, staff & service, property conditions & facilities
I was dump struck to the fact I couldn’t have visit in my room. Overall it was clean hotel and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
No activities
Stayed 3 nights in Dec 2024

8/10 Good

Kerene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Yonea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was amazing their service and attentative was wonderful.
Stayed 3 nights in Dec 2024

8/10 Good

Jean Mecknic

Liked: Cleanliness, staff & service, property conditions & facilities
I did like the environment (The nature). I didn't like the fact they close too early.
Stayed 4 nights in Nov 2024

8/10 Good

Rhenie Antenor

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer Service
Stayed 4 nights in Nov 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect setting, good rooms, excellent staff
Stayed 9 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean & nice . The landscaping rundown, unkept , it was ok though.
Stayed 2 nights in Sep 2024