4/10 Poor
Vera
15 Sept 2025
I did not appreciate being lied to by management about the broken air-conditioning. I specifically booked a hotel with air-conditioning and after i was booked in i discovered it wasn't working so i reported it to management and was told they were waiting for a part to come in. Also they admitted at fault for not telling me prior. When i complained to a staff member, he told me the air-conditioning had been broken for over a year and heaps of people had left and or cancelled their bookings because of this and Management just haven't bothered to fix it. Bloody disgraceful and disgusting to lie to my face about this. I cancelled my last week and booked somewhere else.
Vera
Stayed 2 nights in Aug 2025