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Hotel Lagoa

3.0 star property

Photo gallery for Hotel Lagoa

Restaurant
A road with a trash bin and a building in the background.
Minibar, soundproofing, free WiFi, bed sheets
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Avenida General Rodrigo Otávio, 4850, Manaus, AM, 69077-000
  • Place, Bosque da Ciencia
    ‪16 min walk‬
  • Place, Forest Science INPA
    ‪16 min walk‬
  • Place, Studio 5 Festival Mall Manaus and Convention Center
    ‪2 min drive‬
  • Airport, Manaus (MAO-Eduardo Gomes Intl.)
    ‪25 min drive‬

Room options

View all photos for Economy Single Room

A hotel room with a bed, a small refrigerator, a bedside table with a phone and cups, and a patterned floor.

Economy Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a small refrigerator, a bedside table with a phone and cups, and a patterned floor.

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A small bathroom with a white toilet, a sink, and a green trash bin.

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Manaus

At Hotel Lagoa, you'll be 4.1 km (2.5 mi) from Mindu Municipal Park and 6.4 km (4 mi) from Palacio Rio Negro. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, free newspapers in the lobby and tour/ticket assistance. Plus you'll find laundry facilities and multilingual staff. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Japiim hotel include Teatro Amazonas and Custom House.

What's nearby

  • Bosque da Ciencia - 16 min walk - 1.4 km
  • Forest Science INPA - 16 min walk - 1.4 km
  • Studio 5 Festival Mall Manaus and Convention Center - 2 min drive - 1.9 km
  • National Institute of Amazonian Research - 4 min drive - 3.3 km
  • Teatro Amazonas - 9 min drive - 7.5 km

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.) - 26 min drive

Restaurants

  • ‪Restaurante Makro - ‬3 min walk
  • ‪Barbecue's - ‬4 min walk
  • ‪Papa Pizza - ‬6 min walk
  • ‪Lanche Point's - ‬6 min walk
  • ‪Feira Japiim - ‬4 min walk

About this property

Hotel Lagoa

Hotel Lagoa offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Free self parking is available.
  • 11 guestrooms or units
  • 2 levels
  • Built in 2014
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Newspapers in lobby (free)
Hotel Lagoa offers 11 air-conditioned accommodations, with minibars. LED televisions come with cable channels.

Bathrooms include baths or showers. This Manaus hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Lagoa

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lagoa Manaus
Hotel Lagoa
Lagoa Manaus
Hotel Lagoa Hotel
Hotel Lagoa Manaus
Hotel Lagoa Hotel Manaus

Frequently asked questions

What is the cancellation policy at Hotel Lagoa?

Hotel Lagoa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lagoa?

Yep, Hotel Lagoa has a free self car park.

Are there any beaches close to Hotel Lagoa?

The closest beach to Hotel Lagoa is Ponta Negra Beach (14.5 km).

Is Hotel Lagoa family-friendly?

No, Hotel Lagoa is an adults-only property.

Is there a free airport shuttle available at Hotel Lagoa?

No, Hotel Lagoa does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Lagoa?

Check-in begins at 12:30 PM. Check-out time is noon.

Are pets allowed at Hotel Lagoa?

No, pets and service animals are not allowed.

Hotel Lagoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 14 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Experiência boa. Hotel tranquilo
Stayed 5 nights in Jan 2021
Verified

6/10 Okay

Verified traveller

ediana

Rápida
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cancela reserva sem te informar - cuidado!

Estadia??!?!? O Hotel simplesmente disse que a minha reserva havia sido cancelada! Não me disse quem cancelou e nem o motivo. Eu cheguei ao hotel as 2:30 da manhã, e fui surpreendido com o cancelamento. Na tarde daquele dia eu liguei confirmando, mas mesmo assim a reserva foi cancelada sem nenhuma cerimônia. Quando fiz a reserva a diária estava R$ 73,00 no dia estava R$ 103,00 (perguntei para um colega que teve que ingressar na equipe). Eu acho que eles deram a minha vaga (e de outra colega de trabalho) para outras pessoas. Ele nem indicaram outro hotel perto nem nada. Simplesmente apagaram as luzes e fecharam a cortina e nos deixaram lá na rua, 2:30 da madrugada sem ter para onde ir. Felizmente fiz nova busca e encontrei o Hotel Manauense, liguei pra eles e o atendente mandou a localização do hotel pelo telefone, andei mais uns 15 minutos, mas pelo menos conseguimos hospedagem. Quer atenção, vá para o Hotel Manauense, fica perto dele: limpo, silencioso, arejado. No final acredito que foi muuuuuuito melhor assim. Não confiem nesse Hotel Lagoa!
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Simone

Ótima estadia

Ambiente familiar, muito bem localizado.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, clean and comfortable

Clean facilities and friendly staff. Close to the super market, next to a little eatery.
Stayed 1 night in Jul 2017
Verified

4/10 Poor

João Batista

Liked: Cleanliness
Disliked: Property conditions & facilities

Não recomendaria.

Hotel não correspondeu minhas expectativas induzidas pela internet.
Verified

6/10 Okay

Dercy

Disliked: Property conditions & facilities
Hotel com boa limpeza, lençol bom, toalhas boas, café muito bom.
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patrons sympas et très serviables

Bon rapport qualité/prix. Le petit déjeuner est compris et diversifié. Les patrons sont très sympas et prêts à rendre service. L'hôtel est loin du centre mais il y a des bus à proximité.
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Show de hotel: bom, simples e barato.

Excelente atendimento. O Ar condicionado do meu quarto (Nr 9) não estava gelando, acredito que necessite de um aparelho maior, pois é um quarto grande para um Ar de 7500/9000 Btus. Os funcionários são bastantes gentis, educados e atenciosos. Limpeza 100%. Café da manhã experacular. Tinha até tapioca feita na hora. Recomendo.
Verified

10/10 Excellent

Eraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os donos e funcionários são muito educados, atenciosos, prestativos e bem informados. O hotel é bem localizado, próximo de super mercados, parada de ônibus, restaurantes e shoppings. O ambiente do hotel é super agradável, o café da manhã é excelente, sem falar do serviço de limpeza que é impecável. Eu e minha esposa gostamos muito e voltaremos com certeza.
Verified

10/10 Excellent

Astrogildo s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples, mas excelente !

Simples mais bem aconchegante, os donos sempre atenciosos e tem um ônibus do hotel que trasporta os clientes , ótimo !
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto espaçoso, ar condicionado atende muito bem o calor de Manaus, hospitalidade nota 10 dos donos e dos que trabalham no hotel.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Bom atendimento

O hotel é bem pequeno, apenas 10 quartos, está localizado bem na Avenida, mas o barulho nos quartos não chega a atrapalhar o sono. O atendimento do hotel foi bom, o café da manhã é simples mas bem gostoso, pelo porte do hotel até que superou minhas expectativas. Escolhemos este hotel pela proximidade ao Auditório Canaã que sediou uma Conferência na qual participamos durante o final de semana. Ótimo atendimento do funcionário Alex, e da proprietária dona Regina.
Verified

8/10 Good

Bruno Pirrony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência diferente

O ambiente é agradável. Os proprietários e os funcionários são pessoas excelentes e muito receptivos. Enfim, recomendo e voltaria a me hospedar no local.
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible owners

This was the best hotel stay I have ever experienced. The hotel itself was VERY nice. Room was big and clean and comfortable. Wifi was good. Bathroom was impeccable. The free breakfast was awesome, lots of fruit, bread with meat and cheese, fresh juice, coffee, cake. But what really set this hotel apart was the customer service. It is run by a couple and their son who only speak Portuguese and Spanish. We only speak English and a tiny bit of broken Spanish. They ensured we had everything we wanted for breakfast, even offered to cook us eggs if we wanted. When we were checking out, we had about 5 hours until our flight. We planned on taking a taxi to the city center, walking around with our luggage, and then taking a taxi to the airport. But taxis only take cash, and we only had credit cards. Although the language barrier made it EXTREMELY inconvenient, they helped us figure out a new plan that included them driving us in their personal car to the city center (we paid less than a taxi would charge using our credit card) and they called to set up an airport pickup bus service for us from a specific hotel in the center. They were EXTRAORDINARILY pleasant people who went so far out of their way to help us out even though we only stayed with them one night and we spoke different languages. They even hugged us goodbye lol If I could give this hotel 10 stars, I would. It was a great experience, and if I ever make it back to Manaus, I can guarantee they will again get my business.
Verified

10/10 Excellent

ROLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo, Me sentí bem atendido.

Excelente acolhida. Bom custo-beneficio.
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acolhedor

Fui muito bem acolhida no Hotel Lagoa e me senti super confortável.
Verified

10/10 Excellent

FRANK OLIVEIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Verified

10/10 Excellent

Frank O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente, esse eu recomendo

Excelente localização; ônibus para todas as localidades dentro da cidade, inclusive áreas de lazer;
Verified

10/10 Excellent

Larissa Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom! Com certeza eu voltaria!

O Hotel Lagoa foi uma excelente escolha! Além de tudo no hotel ser muito limpo, confortável, organizado e silencioso, os donos são acessíveis e muito gentis. Eles sempre nos ajudaram com o que foi necessário, desde traslado até passeios e ajuda com transporte. O hotel fica na frente do Makro, em frente tem ponto de ônibus, fica próximo a UFAM e ao INPA Ele fica a uns 20 minutos do centro, de ônibus ou táxi. Recomendo e ficaria novamente neste hotel, sendo a lazer ou a negócios.
Verified

10/10 Excellent

Maria Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passagem rapida e boa!

Otima, atendimento nota 10!
Verified

8/10 Good

Alan R K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Hotel confortável, camas boas, banheiro com chuveiro quente. Porem, não aceitou cartão de crédito. A localização só é boa para quem está de carro.
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente singan así

Desde el primer dia de llegada un trato personalizado por los dueños del hotel que son excelentes personas y muy buenos anfitriones, mis expectativas fueron superadas ya que la relación costo beneficio yo esperaba menos y realmente se recibe mas queda a 15 min del centro de la ciudad en carro facial acceso ya que esta en una vía principal hay varios shoping cerca la limpieza del hotel buena es confortable muy familiar seguridad única el desayuno muy a gusto para comenzar el día el personal muy jovial de verdad te sientes como en casa
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Hotel Lagoa

Estivemos no hotel por cinco dias. É bem simples. A infraestrutura do quart pode melhorar: tomadas melhor localizadas, abajour, local para dependurar roupas, etc...
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel localizado perto do inpa

café da manhã bom, cama e quarto confortáveis com ótima localização e são receptivos os funcionários.