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3.9 out of 5

"Turtles swimming in the sea just beyond our villa. Small resort so guests and staff where very friendly. Special thanks to Silia, who kept our villa n ... " More

By a verified traveller on Tue 24 Sep 2019

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Hotel Description

A family-friendly stay in Manase awaits you at Stevenson's at Manase. You'll be 6.2 km (3.8 mi) from Saleaula Lava Field and 6.3 km (3.9 mi) from Lava Church Ruins. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool, and free self parking.

All 21 rooms feature free WiFi, in-room childcare, and ceiling fans. Refrigerators and room service make in-room dining convenient. Safes and free toiletries are also available.

The theme restaurant, Tusitala Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. The resort's own beach bar and lounge bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of a ferry terminal shuttle.

Places within a 30-minute drive of this 3-star Manase resort include Paia Dwarfs Cave and Peapea Cave.

Bungalow

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$155* Per night/room 14 May - 15 May

Suite (Judicial)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Amelia)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Joshua)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Nikolai)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Jasmine)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Stevenson's at Manase ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Stevenson's at Manase

Everyone (7) Couples (1)
5 out of 5
Turtles swimming in the sea just beyond our villa. Small resort so guests and staff where very friendly. Special thanks to Silia, who kept our villa nice and clean, and Rosalina for the Samoan lessons

Posted by on 24 Sep. 2019

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2 out of 5

Why would you?

Pros: The pool area is beautiful, and I like that there is a cover over some of it, for shelter from the sun or storms, as experienced while I was there.
Cons: Rethink the entry to the rooms, and seal areas where creepy crawlies can get in. Also consider non-slip tiles.
The hotel has such potential, and is being renovated, but why would you have the entryway through the bathroom? I had to lift my case over the toilet to get in... And almost slipped on the wet floor tiles, obviously just been washed. And this was after I found that the room I had previously booked was occupied - I assume it had the same entry arrangement? And where some of the renovations are being done, bugs get in.

Posted by , from Brisbane on 7 Jan. 2018

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2 out of 5

Overpriced and in poor condition

Pros: Great location on a nice beach. Food was good
Cons: Everything else needs improvement
Location: Had a lovely village tour with a sister of one of the staff. The north coast of Savai'i is spectacular.
This place was poorly built and maintenance is lacking. During our whole stay there was banging and sawing - yes we were warned of this on the website but why continue works right through the peak season? Our room had a musty smell which we couldn't air out. Air conditioner basically ineffective. Beds uncomfortable. Staff lack motivation - I don't think management clearly set an example of how they should relate to customers. For the same price (or less in fact) you can stay at one of the Sheraton hotels or any other place in Savai'i - go somewhere else.

Posted by on 17 Jul. 2017

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Comment from Hotel Management

22 Jul. 2017 by Megan

Hi, and thank you for your review. We are trying to limit the banging and sawing as much as we can, but as the building work has taken longer then expected, it has to continue through busy period to get it competed. We have almost finished our brasserie and mainly have low noise parts to complete. In regards to the price, we offer lower prices then similar hotels in Savaii, and if Sheraton is more your choice of hotel, then it is best that you do stay on Upolu and not experience Savaii. My partner and I make a conscious effort to lead by example, so the comment re management confuses me. We clear plates, serve drinks and liaise with guests regularly which i would think in most peoples eyes would be setting a clear example. We are however holding training this week to boost service stardards. We pay above average and offer other incentives to our team to motivate them. As we are in remote savaii, finding staff is not easy, especially people who speak fluent english in a country to which customer service is not 'the norm'. We are working our best to train our staff to western expectations. By coming to Stevensons, and not staying at the Sheraton, you are supporting the local community and getting to experience real Samoa. But, if Western comfort is what you need, the Sheraton is good as you can close the curtains, and pretend you aren't in Samoa at all. We have also recently had a majority of our air conditioners serviced.

5 out of 5

Great times in Savaii

Pros: Relaxed environment, accomodation on the beach. Staff were great, friendly and helpful.
Cons: They are currently undergoing renovations and once this is complete they will be even better, with a pool and extended beach bar.
Location: Stevensons had kayaks available to go out to the nearby reefs. Just three steps down and you are on the beach

Posted by , from Wellington on 7 Oct. 2016

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2 out of 5

Not a holiday resort

Pros: Beach was great and the dinner menu good.
Cons: Everything could be improved
Location: Larva village, turtles swimming and more great beaches all within reach.
We booked over six months ago and were never told about renovations and construction that was happening during our stay and 1/2 the facilities were not available ( we would not have booked if this was the case ) This turned out was the least of our worries and the whole place is in need of TLC. # Rooms are falling to bits, very basic, some things not working. # No hot water ( this was as simple as a staff member changing a gas bottle for the whole block but this seemed to hard for them and we repeatedly reminded them of the issue ) # Rat in the bathroom eating make up etc - it took them 2 days to come have a look and then did nothing of any consequence. The place had the feel that nobody cared , it was empty and had no soul - just felt like a low budget back packers not a resort. Staff were nice and I feel for the new managers as there is a lot to fix and I feel they will bare the brunt of many a compliant at the prices they charge for the services available. We were given a small discount as compensation but really damage was already done, we would have much rather had the rooms we booked and services expected of a resort.

Posted by on 25 Jun. 2016

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5 out of 5

Paradise

Pros: The room looked amazing, the staff were friendly and really helpful. Loved how our back deck basically stepped out to the beach.
Cons: Could possibly put lighting outside the back deck and put mossy traps where the outside showers are
Location: It seemed to have everything near by like shops and petrol station, even an ATM
We were near the end of our Holiday and the Hotel we stayed at prior to checking into Stevenson's wasn't a nice experience (to say the least). The room was amazing, the staff were so helpful and accommodating. It was the best way to end our holiday. Will definitely be raving about it to family and friends! Thank you to the staff for making our stay a memorable one!

Posted by , from New Zealand on 28 Jan. 2016

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5 out of 5

right on the beach

Pros: The staff and the food
Location: Was a great location to stay
Went to sleep and woke up with the sound of the sea. Lovely beach. Saturday night was wonderful as the hotel staff danced and gave the guests a great show.

Posted by , from Australia on 3 Oct. 2015

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5 out of 5

Awesome Beach Fale. Great Staff. Relaxing & Fun!

I loved this place. Management went out of their way to make me feel comfortable and very easy to approach and get along with. The local staff were super friendly and always had a smile. The accommodation was exactly what I was hoping for. Fale style, open and breezy with a great balcony to read and chill out on with a great view. Loved waking up to view the warm clear water 10 meters in front of you. It was also nice to have my own bathroom unlike the majority of fale style accommodation in Samoa. The water here provided great snorkeling and very clear water. The beaches are great to walk around and see some scenic views of the island at sunset or some locals going about their daily business with a laugh. The kids are the funniest and always wondering what us Palangi (white people) are up to. Also took out one of the kayaks almost every day to have a paddle up and down the coast line with for a great view back at the beach with jungle backdrop. The Beach bar had to be one of my favorite things about the place. Great to watch the sunset with a beer or take a chair down to the waters edge there. Jay (the assistant manager) is a legend and meant there was always someone to have a chat with. She also organised absolutely everything I needed day tripping around the island. Fia Fia night was fun, as all the provided entertainment was. Of course, like anywhere, there a couple of things that could be done differently, but as far as Samoa goes, this is as good as it gets!

Posted by on 28 Jul. 2015

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About the Stevenson's at Manase

Location Savai, Manase,

Property Features

Stevenson's at Manase offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Stevenson's at Manase. Free self parking is available. This 3-star Manase resort is smoke free.

  • 21 guestrooms or units
  • Built in 1994
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Stevenson's at Manase offers 21 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Tusitala Restaurant - This theme restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests should notify this property well in advance of their anticipated arrival time in order to arrange ferry transfers. The first ferry leaves the wharf at 6 AM and the last one at 4 PM. Customers landing at the international airport after 4 PM will have to stay on the main island of Upulu and catch a ferry the following day.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for WST 50 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • No lifts
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: WST 50 (subject to availability)
  • Rollaway bed fee: WST 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stevenson's Hotel
  • Stevenson's Hotel Manase
  • Stevenson's Manase
  • Stevenson`s At Manase Hotel Manase
  • Stevensons At Manase Hotel
  • Stevenson's Manase Resort
  • Stevenson's Resort
  • Stevenson's at Manase Resort
  • Stevenson's at Manase Manase
  • Stevenson's at Manase Resort Manase

You should know

  • To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Stevenson's at Manase offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.