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4.3 out of 5

"Wifi not working caused considerable inconvenience " More

By a verified traveller on Wed 27 Apr 2022

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Hotel Description

At Coull Waters Holiday Apartments you'll be within just a 10-minute stroll of Mallacoota Boat Ramp and Mallacoota Bushland Reserve. Highlights at this aparthotel include in-room kitchens and balconies.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with a living room, a dining area, and an espresso maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding.

This smoke-free aparthotel offers limo/town car service, a terrace, and barbecue grills. Additionally, you'll find a free manager's reception and laundry facilities. There's also limited parking, along with the convenience of an area shuttle.

Sights within a 10-minute walk of this 4-star Mallacoota aparthotel include Croajingolong National Park and Mallacoota Golf Course is within 30 minutes.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment 3)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (Wheelchair Friendly)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment 4)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Apartment 5)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Coull Waters Holiday Apartments ratings based on 104 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coull Waters Holiday Apartments

Everyone (56) Couples (24) Family (21)
3 out of 5
Wifi not working caused considerable inconvenience

Posted by on 27 Apr. 2022

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5 out of 5
management put a great deal of thought into making our stay as comfortable and pleasant as possible

Posted by on 21 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by Geoff and Rachael

Hi Kathleen, thank you for your lovely review and for taking the time to write it. We really value our guests and their comfort is important to us. We are so pleased you enjoyed your stay. We hope we can welcome you back some time.

5 out of 5
Such a special place, the lake view from your private deck is just beautiful, very comfortable beds, a well equipped kitchen and super comfortable couch. This was my first stay but it won’t be my last. Look no further this is the place to stay, so close to everything Mallacoota has to offer. Our hosts are super hosts, very welcoming , friendly and helpful.

Posted by on 20 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by Geoff and Rachael

Thank you so much for your lovely review Jo. It was a delight meeting you and getting to know you a little. We are so pleased you found the apartment comfortable and we can't wait to welcome you back.

4 out of 5

Posted by on 15 Mar. 2022

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5 out of 5
Good

Posted by on 15 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Geoff and Rachael

For your rating Glenyce. We appreciate it. Glad you enjoyed your stay.

5 out of 5
Spacious, kitchen has everything you need, just a few minutes walk to shops and Rachael and Jeff are fantastic.

Posted by on 23 Jan. 2022

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Comment from Hotel Management

24 Jan. 2022 by Geoff and Rachael

Thank you for your lovely review Colin. So glad you had a great time. It was really nice to meet you. We are pleased you felt welcomed and enjoyed your stay.

3 out of 5
Amenities are perfect. However, We disappointed that the musty smell in the bedrooms was so bad. I was literally have to cover my nose to fall to sleep. The cupboards in the bedrooms are also smelly.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Geoff and Rachael

Dear Rubie-Han Thank you for staying with us and for your review. We are glad you found the amenities pleasing. We would have valued hearing your concerns regarding the bedroom and cupboard during your 5 night stay so we could try to address the issue. We enjoyed having you stay with us and were unaware of your concerns. On checking with the guests currently staying in the same apartment, we were advised they have not noticed any unpleasant smells in the bedrooms or cupboards. The carpets were professionally cleaned a few months ago and we are in the process of installing floating floors in all the apartments, for optimum hygiene and ease of cleaning. As you know, the living area upstairs has been completed. The stairs and bedrooms will follow soon. Since taking over Coull Waters in February we have worked tirelessly in creating the very best facility we can provide.  We take pride in our apartments and in our efforts to make each guest feel truly valued so they can thoroughly enjoy their stay with us in magnificent Mallacoota. Thank you for highlighting your concern. We hope we can welcome you back in the future. Kind regards

5 out of 5
A beautiful apartment with everything you need and so close to town. Great views as well.

Posted by on 2 Nov. 2021

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Comment from Hotel Management

2 Nov. 2021 by Geoff and Rachael

Thank you for your review Barb. We are so pleased you enjoyed our apartments and the views. Thanks for staying with us

4 out of 5
Great location, nice views over the inlet. Kids were after wifi, otherwise all good.

Posted by on 3 Oct. 2021

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Comment from Hotel Management

4 Oct. 2021 by Geoff and Rachael

Thanks for your review Tim. We’re really pleased you enjoyed the location and the views. Wifi is on the way pending available technician to install. They’re hard to come by at the moment. Hope we can welcome you back when the wifi is in.

5 out of 5

Posted by on 30 Sep. 2021

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About the Coull Waters Holiday Apartments

Location 31 Maurice Avenue, Mallacoota, VIC 3892

Property Features

A free manager's reception is offered daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at Coull Waters Holiday Apartments. This 4-star Mallacoota aparthotel is smoke free.

  • 4 guestrooms or units
  • 2 levels
  • Built in 2006
  • Manager's reception (free)
  • Umbrellas for the beach
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Car service
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Area shuttle

Room Amenities

Coull Waters Holiday Apartments offers 4 air-conditioned accommodations with espresso makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Flat-screen televisions come with digital channels.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • Living room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The aparthotel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coull Waters Holiday Apartments Apartment Mallacoota
  • Coull Waters Holiday Apartments Apartment
  • Coull Waters Holiday Apartments Mallacoota
  • Coull Waters Holiday Apartments Apartment Mallacoota
  • Coull Waters Holiday Apartments Apartment
  • Coull Waters Holiday Apartments Mallacoota
  • Apartment Coull Waters Holiday Apartments Mallacoota
  • Mallacoota Coull Waters Holiday Apartments Apartment
  • Apartment Coull Waters Holiday Apartments
  • Coull Waters Apartments
  • Coull Waters Apartments
  • Coull Waters Holiday Apartments Aparthotel
  • Coull Waters Holiday Apartments Mallacoota
  • Coull Waters Holiday Apartments Aparthotel Mallacoota

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.