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Hotel Querceto by Double Hospitality

Property class: 4

Photo gallery for Hotel Querceto by Double Hospitality

A swimming pool with lounge chairs and umbrellas, surrounded by a fence and overlooking a body of water with mountains in the background.
A modern interior with a large mirror, a tall vase, and two lanterns on the floor.
A garden with outdoor seating and a view of mountains.
A wooden deck with a white lantern and flowers, overlooking a lake with mountains in the background.
A dining area with wooden beams, white tablecloths, red chairs, and lit candles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$521
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Via Panoramica 113, Malcesine, VR, 37018
  • Place, Malcesine-Monte Baldo Cableway
    ‪16 min walk‬
  • Place, San Michele - Mount Baldo Cableway
    ‪2 min drive‬
  • Place, Castello Scaligeri
    ‪4 min drive‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪95 min drive‬

Room options

View all photos for Superior Double or Twin Room, Mountain View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a lamp, and a wardrobe.

Superior Double or Twin Room, Mountain View

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a lamp, and a wardrobe.

Standard Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Lake View

A modern bedroom with a large bed, a vanity with a round mirror, and a wall mural.

Deluxe Double Room, Lake View

  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Malcesine

At Hotel Querceto by Double Hospitality you'll be within a 20-minute stroll of Malcesine-Monte Baldo Cableway and San Michele - Mount Baldo Cableway. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the sauna and pool loungers as well as access to free bike hire and mountain biking. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Malcesine hotel, you'll find Limone Sul Garda Harbour.

What's nearby

  • Malcesine-Monte Baldo Cableway - 16 min walk - 1.4 km
  • Consorzio Olivicoltori di Malcesine - 19 min walk - 1.6 km
  • San Michele - Mount Baldo Cableway - 2 min drive - 1.5 km
  • Castello Scaligeri - 4 min drive - 2.5 km
  • Palazzo dei Capitani - 4 min drive - 2.5 km

Getting around

  • Rovereto Station - 39 min drive
  • Valerio Catullo Airport (VRN) - 90 min drive

Restaurants

  • ‪Pizzeria Ristorante Caminetto - ‬8 min drive
  • ‪Da Mario & Sons - ‬8 min drive
  • ‪La Cambusa - ‬8 min drive
  • ‪Bar Al Barchet - ‬8 min drive
  • ‪Alpino Hotel - ‬8 min drive

About this property

Hotel Querceto by Double Hospitality

Hotel Querceto by Double Hospitality offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at Hotel Querceto by Double Hospitality. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Malcesine hotel.

  • 22 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Querceto by Double Hospitality offers 22 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 217 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT023045A1BNVAHJEH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Park Hotel Querceto
Park Hotel Querceto Malcesine
Park Querceto
Park Querceto Malcesine
Park Hotel Malcesine
Park Hotel Querceto Malcesine, Lake Garda, Italy
Hotel Querceto Malcesine
Querceto Malcesine
Hotel Querceto Malcesine
Hotel Querceto
Querceto Garda Lake Collection
Hotel Querceto Garda Lake Collection
Hotel Querceto - Garda Lake Collection Hotel
Hotel Querceto - Garda Lake Collection Malcesine
Hotel Querceto - Garda Lake Collection Hotel Malcesine

Frequently asked questions

What is the cancellation policy at Hotel Querceto by Double Hospitality?

Hotel Querceto by Double Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Querceto by Double Hospitality?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Querceto by Double Hospitality on 1 Sept 2026 start from AU$521, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Querceto by Double Hospitality?

Yep, Hotel Querceto by Double Hospitality has an uncovered self car park for EUR 10 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Querceto by Double Hospitality?

The closest beach to Hotel Querceto by Double Hospitality is Torbole Beach (12.5 km).

Is there a spa on site at Hotel Querceto by Double Hospitality?

Yep, there is an onsite spa at Hotel Querceto by Double Hospitality. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Hotel Querceto by Double Hospitality have a pool?

Hotel Querceto by Double Hospitality has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:30 AM to 7:30 PM.

What makes Hotel Querceto by Double Hospitality a romantic place to stay?

A hot tub and romance packages, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Querceto by Double Hospitality.

Are there hot tubs in the rooms at Hotel Querceto by Double Hospitality?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Querceto by Double Hospitality serve breakfast?

Yep, complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Querceto by Double Hospitality?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Querceto by Double Hospitality?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Querceto by Double Hospitality?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Querceto by Double Hospitality?

Cats and dogs are welcome at Hotel Querceto by Double Hospitality, with food and water bowls on offer.

Hotel Querceto by Double Hospitality Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 56 reviews
Rating 8 - Good. 16 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff. You’re better off with a rental car if possible as the beautiful view means it is at the top of a huge hill
Stayed 3 nights in May 2025
Verified review

8/10 Good

Kremena

Liked: Cleanliness, staff & service
Amazon location and views! Good restaurant. The garden is very new and the pool too, also with the amazing view. Only the outdoor and pool furniture need an update, was old and dirty. Other than that everything was perfect!
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Just come back from a lovely stay, beautiful views and very friendly and accommodating staff. The room was very spacious, comfy and clean. The sauna was great with a fantastic view, the hot tub unfortunately was too cold for us but they did explain they had some faults. The staff were really good at responding to any questions. They also provided a free shuttle to the town, they did only have 3 timings to choose from with the latest time being 5.30pm, unfortunately with a small limited menu we decided to eat out most of the nights which meant we did have to walk back in the later evenings or get a taxi. The walk back is very up hill with harsh paths and no lighting which was quite scary after a drink or two! There is a taxi service which the hotel gave us their number, they were quick and it cost around 25 euros. Overall we would definitely be back but would definitely consider hiring a car!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ingolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Panorama aus dem Restaurant über den Garten hinweg über den See ist einfach unbeschreiblich.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sina

Liked: Cleanliness, amenities, property conditions & facilities
Die Dame an der Rezeption war super freundlich. Das Spa klein, aber fein und es gab jeden Tag die Möglichkeit 1h im Indoor und 1h im Outdoor Spa zu verbringen. Das Frühstücksbuffet war hervorragend, sogar mit Milchalternativen. Wir wären gerne noch länger geblieben!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Malcesinen paras hotelli

Upea miljöö ja sijainti 6/5. Rauhallinen hotelli, eli jos haluat nauttia säästä ja maisemista omassa rauhassa kaupunkihulinan jälkeen, tämä on paikkasi. Näköala sauna ja spa olivat todella hyvät, suosittelen! Malcesinen paras hotelli.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

René

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Insgesamt sehr überteuert und nicht gerechtfertigt. Das Hotel war sicherlich mal top, ist aber richtig in die Jahre gekommen. Das sieht man an vielen Ecken und Enden. Seitens des Managements scheint es leider so, als würde man diesen Zustand nicht witklich verbssern wollen und verkauft sich dennoch als schickes Spa Hotel. Das ist aber wirklich meht Schein als sein. Frühstück sehr lieblos und übetall fehlte irgendwas, war nicht gut durchdacht. Das 3 Sterne Hotel einen Tag zuvor in Malcesine selbst, war dagegen bombe. Auch der Service generell versprühte eher Lustlosigkeit, als wäre man genervt. In der Kategorie und als Spa Hotel abdolut unverständlich und traurig. Der Fahrer des Shuttlebusses hatte es nicht mal nötig meiner Frau bei den schweren Koffern ein wenig zu helfen. Ich könnte hier noch so einiges Unschönes aufzählen, aber egal. Wir sind übrigens überhaupt nicht fordernd oder pingelig. Aber viele Rezensionen waren ja ähnlich und wir können es bestätigen. Top Lage mit grandiosem Ausblick. Abendessen war gut. Ansonsten den Preis in Sachen Spa und Service absolut nicht wert.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte Unterkunft!! Eine unglaubliche Aussicht, toller Garten, schöner Pool, man kommt richtig zur Ruhe. 3x täglich fährt ein Shuttle in 10 Minuten runter nach Malcesine, auch dort ist es wunderschön (etwas belebter, viele Restaurants und Einkaufsmöglichkeiten). Jederzeit wieder. Personal auch super zuvorkommend!!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was great, we were half board, breakfast ok, dinner was good. The well-being centre was quite expensive and is not included in your stay, so take this into account.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Aapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Excellent place with nice view and spa&sauna!! +++
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice place for specific clientele

Nicely located hotel with some amazing views. Sadly, one of the employees is a bit rude towards everyone else than older German/Italian guests (Which is the typical clientele here).
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view

Beautiful setting overlooking the lake. The hotel is really spa oriented with many facilities for pampering yourself. The dinner and breakfasts are very good and the dining terrace, swimming pool, jacuzzi and sauna are all oriented to provide spectacular views.
Stayed 1 night in May 2021
Verified review

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes, uriges Hotel in toller Lage

Das Hotel ist wirklich super schön und gemütlich! Der Garten ist toll und der Service Klasse. Das Essen ist auch top! Einziger Minuspunkte waren die Extrakosten für Sauna und Whirlpool. Extrakosten OK, aber einfach viel zu überzogen, sodass wir es tatsächlich nicht genutzt haben... Tagsüber 20-25€ ist in Ordnung, nur leider geht das eben nicht mit kleinem Kind. Abends dann aber 60€ für Whirlpool und 90€ für Sauna für 1Stunde jeweils ist uns zu teuer gewesen. Ansonsten sehr empfehlenswert!
Stayed 4 nights in Oct 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer waren schön, der Blick auf den See wunderschön. Wir hatten ein Zimmer zur Straße. Die Balkontür ließ sich nur sehr schlecht schließen. Eine Reklamation war ergebnislos, ich wurde wie ein "dummer Bub" hingestellt. Selbst die Reinigungskräfte bekammen die Tür nicht zu, dadurch war das Zimmer tagsüber unverschlossen. Straßenlärm ab dem frühen morgen inclusive.
Stayed 5 nights in Aug 2020
Verified review

6/10 Okay

Petra

Disliked: Cleanliness, property conditions & facilities
Duschewanne war nicht gereinigt, Zimmer hatte Staubweben an der Decke und diverse Käfer. Regelung der Heizkörper funktionierte nicht (Heizung im Bad eiskalt, dafür im Zimmerbereich ständig zu heiß ca. 30 Grad besonders nachts unerträglich). Wurde zwar den Personal mitgeteilt, aber dies brachte nur für 1 Tag/Nacht Verbesserung. Keine TV-Fernbedienung vorhanden, keine Pantoffeln vorhanden. Bereitgestellte Tasse für Kaffe/Tee war schmutzig. Minibar kühlte nicht. Frühstücksbüffet wurde bereits um 9 Uhr nicht mehr aufgefüllt. Unfreundliche Rezeption. Sehr freundliches Zimmermädchen, die täglich super arbeitete. Servicemitarbeiter ebenfalls sehr freundlich und um den Gast bemüht. Sonst alles zufriedenstellend. Super Wellnessbereich, sehr sauber. Gepflegter Park mit super Aussicht.
Stayed 5 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Bel établissement en général, mais pour un 4 étoiles, je suis quand meme déçu. Le personnel n'est pas sympa, ne dit pas bonjour, vous dévisage parfois meme quand vous demandez quelque chose. N'est pas poli. La chambre est bien globalement meme si là encore il y a à améliorer. La douche n'était pas dans un très bon état. Paysage à couper le souffle+++ spa très bien, piscine idem, parking juste à coté, possibilité de prendre des vélos. Localisation près de Malcésine arrangeante.
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Lothar

Liked: Staff & service
Disliked: Property conditions & facilities
Essen sehr gut. Zimmer abgewohnt, Renovierung dringend erforderlich. Für zwei mini Hunde 20 € am Tag ziemlichen happig!
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Multilingual, friendly and helpful staff. Fantastic view, I could stare at those mountains for hours!
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Das Hotel hat eine traumhafte Lage und einen atemberaubenden Blick über den Gardasee. Es hat eine angenehme Größe und man genießt eine unglaubliche Ruhe fernab des Touristenrummels. Die Ausstattung ist jedoch teilweise etwas in die Jahre gekommen! Das Frühstücksbuffet war erstaunlich vielfältig und sehr gut.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Ruth-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A special place to stay!

A very special place to celebrate our wedding anniversary. The staff were so lovely and they looked after us well. Food was excellent. Location is isolated with the shuttle bus only running 3 times a day. A taxi costs €20 from Malcesine. The shower in the room was dreadful, needs updating badly and my husband's mattress had to be changed as it had collapsed on one side. This was changed within minutes of reporting the issue. A little updating wouldn't go amiss but it is an old style hotel with loads of character. Honestly would give it 10/10 despite these small issues, it's such a beautiful place to stay!
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Hokipoki

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel ist sehr in die Jahre gekommenen, dass Zimmer ist sehr angewohnt und dreckig. Aussicht und Essen sind gut. Ansonsten Nichtzulassung empfehlen und keine 4 Sterne.
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war wirklich dreckig und total abgewohnt. Es wimmelte vor Ungeziefer im ganzen Zimmer. Das Hotel war bestimmt vor 20 Jahren mal schön aber jetzt ist es das nicht mehr. Das Personal am Empfang und ich der Direktor sind super unfreundlich. Das Restaurant ist super und der Ausblick auch. Ich kann dieses Hotel nicht empfehlen, nur das Essen ist gut.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbar utsikt men lite avsides

Underbar utsikt och en fantastisk frukost. Hotellet ligger högt upp avsides från Marcesine vilket gör att man blir låst till hotellet om man inte har bil. Mysigt område med pool som har en underbar utsikt över Garda sjön. Det som är lite sämre med hotellet är sängarna som var extremt hårda samt att duschen var mycket liten, en lite större person har nog svårt att använda den. Restaurangen som är på hotellet kan rekommenderas, sitter och ser ut över Garda sjön och maten är helt ok till det pris som tas ut.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views of the lake.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Wir hatten ein Stardardzimmer mit Bergblick gebucht. Wir bekamen stattdessen ein Basic Zimmer (Nummer 104) ein dunkles, lautes, muffiges und hässliches Zimmer in Keller mit Blick auf den Parkplatz. Die Klimaanlage war sehr laut und wenn man die Gardinen aufgemacht hat, konnte das Personal in unser Zimmer reinschauen, da genau vor unserem Zimmer die Treppe des Personals vorbei lief. Echt enttäuschend
Stayed 7 nights in Jul 2019