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Hotel Cristallo

3.0 star property

Photo gallery for Hotel Cristallo

View from property
A swimming pool with blue and white umbrellas, palm trees, and a mountainous backdrop.
Bar (on property)
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant

Explore the area

View map
Via Gardesana 184, Malcesine, VR, 37018
  • Place, Val di Sogno Beach
    ‪13 min walk‬
  • Place, Castello Scaligeri
    ‪19 min walk‬
  • Place, Malcesine-Monte Baldo Cableway
    ‪4 min drive‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪89 min drive‬

Room options

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

Standard Double or Twin Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Malcesine

At Hotel Cristallo you'll be within just a 15-minute stroll of Palazzo dei Capitani and Val di Sogno Beach. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Other amenities include Wi-Fi in public areas and a snack bar/deli. Each morning free buffet breakfast is offered between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3-property class Malcesine hotel, you'll find Malcesine-Monte Baldo Cableway.

What's nearby

  • Val di Sogno Beach - 13 min walk - 1.1 km
  • Palazzo dei Capitani - 16 min walk - 1.4 km
  • Consorzio Olivicoltori di Malcesine - 17 min walk - 1.5 km
  • Castello Scaligeri - 19 min walk - 1.6 km
  • Malcesine-Monte Baldo Cableway - 4 min drive - 2.5 km

Getting around

  • Serravalle Station - 34 min drive
  • Valerio Catullo Airport (VRN) - 83 min drive

Restaurants

  • ‪Alpino Hotel - ‬14 min walk
  • ‪Baita dei Forti - ‬5 min walk
  • ‪Bar Oasi - ‬8 min walk
  • ‪Bar Al Barchet - ‬15 min walk
  • ‪La Cambusa - ‬13 min walk

About this property

Hotel Cristallo

Hotel Cristallo offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

A fitness centre, a sauna, and a terrace are also featured at the business-friendly Hotel Cristallo. Self parking is free.

This 3-star Malcesine hotel is smoke free.

  • 46 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cristallo offers 46 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Front of property
Club Hotel Olivi
Malcesine
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 68 reviews
The price is AU$194
includes taxes & fees
30 June - 1 July
Club Hotel Olivi

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number IT023045A1L5ZVCUB6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Cristallo Malcesine
Cristallo Malcesine
Hotel Hotel Cristallo Malcesine
Malcesine Hotel Cristallo Hotel
Cristallo
Hotel Hotel Cristallo
Hotel Cristallo Hotel
Hotel Cristallo Malcesine
Hotel Cristallo Hotel Malcesine

Frequently asked questions

What is the cancellation policy at Hotel Cristallo?

Hotel Cristallo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cristallo?

Yep, Hotel Cristallo has a free self car park.

Are there any beaches close to Hotel Cristallo?

Yep, Hotel Cristallo is a short 15-minute walk from Val di Sogno Beach.

Is there a spa on site at Hotel Cristallo?

Yep, there is an onsite spa at Hotel Cristallo. It has a hot tub and a sauna.

Does Hotel Cristallo have a pool?

Hotel Cristallo has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

Does Hotel Cristallo serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cristallo?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Cristallo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cristallo?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Cristallo?

No, only service animals are allowed.

Hotel Cristallo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

reinder

Liked: Cleanliness, staff & service
The breakfast and dinner was good. We had an beautifull sight over the lake.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Mette Løndal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very helpful and smiling Stuff.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Hafthor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristallo

We stayed at Hotel Cristallo for 11 nights and had a fantastic experience! The hotel is exceptionally clean, and the staff are simply amazing—kind, helpful, and truly wonderful human beings. You can feel their warmth throughout the entire hotel. The beds were very comfortable, and every detail was taken care of. The hotel is in a calm and peaceful area, just an 8-minute walk from the center of Malcesine. There’s a bit of noise from cars and Vespas now and then, but it didn’t bother us at all. Highly recommended—we can’t wait to come back!
Room with a Lake View ✨💫
Rooftop
Stayed 11 nights in Jun 2025
Verified

4/10 Poor

adam

Disliked: Amenities, property conditions & facilities
Nice friendly staff. Room was very hot. Informed reception that AC wasn’t working only to be told that it’s only switched on in July & August. I pointed out that it’s advertised as having AC on Expedia & she replied, we have no communication with Expedia, but all tour operators are aware. Had to sleep with the doors open onto communal area. Food, particularly breakfast was very poor quality & decided to eat out most days despite being half board. Would not go back. Avoid.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Anders

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Hotellet ligger fantastiskt och utsikten är magisk. Tyvärr fick vi påminna om byte av sängkläder. Klimatanläggningen kan i bästa fall kallas för fläkt, då den i princip inte kylde alls.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal. Das Essen ist lecker und man bekommt alles, was man braucht.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell som vi gärna kommer tillbaka till. Lugnt och fint och mycket vacker utsikt över sjön.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett trevligt hotell med vänlig och serviceinriktad personal. Stort plus för gratis parkering och att middag ingick. Vi hade fin utsikt över sjön och en stor terrass. Perfekt läge med närhet till Malcesines stadskärna med restauranger, caféer, butiker, kyrkan och kastellet samt inte minst linbanan. Bra läge att utgå ifrån med båt och bil för utflykter till andra platser runt sjön.
Utsikt från terrassen.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Sara

Liked: Cleanliness, staff & service

Nice, simple ackommodation

Nice, simple ackommodation within walking distance to Malcesine. The staff was friendly and helpful. The room, located in the basement was clean but sometimes quite humid. The breakfast offered a good variery of food but non was particularly well-made or tasty.
Stayed 4 nights in May 2022
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale cordiale. Camere un po piccoline, sopratutto il bagno.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Urlaub war top Der Service war super freundlich Uns hat es sehr gefallen
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Bente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020