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Novotel Makassar Grand Shayla

3.5 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for Novotel Makassar Grand Shayla

Presidential Suite
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby lounge
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Spa
  • Bar
  • Breakfast available
  • Laundry
The current price is AU$69
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Jalan Charil Anwar N 28, Makassar, South Sulawesi, 90115
  • Place, Losari Beach
    ‪12 min walk‬
  • Place, Pelabuhan Makasar
    ‪2 min drive‬
  • Place, Center Point Of Indonesia
    ‪5 min drive‬
  • Airport, Makassar (UPG-Sultan Hasanuddin Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Sofa bed
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Sofa bed
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Sofa bed
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Makassar

A family-friendly stay in the heart of Makassar awaits you at Novotel Makassar Grand Shayla. Within steps you'll find Monumen Mandala and Taman Anggrek Clara Bundt within a 10-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym and kids' swimming pool. 5382 square feet (500 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Makassar hotel include Losari Beach and Makassar Great Mosque.

What's nearby

  • Losari Beach - 12 min walk - 1.1 km
  • Fort Rotterdam - 16 min walk - 1.4 km
  • Mall Ratu Indah - 2 min drive - 2.1 km
  • Pelabuhan Makasar - 2 min drive - 2.5 km
  • Center Point Of Indonesia - 5 min drive - 3.2 km

Getting around

  • Mandai Station - 34 min drive
  • Makassar (UPG-Sultan Hasanuddin Intl.) - 31 min drive

Restaurants

  • ‪Es Putar Unyil (suwardi) - ‬3 min walk
  • ‪The Square Restaurant (Novotel Makassar) - ‬1 min walk
  • ‪Mie Ayam - ‬2 min walk
  • ‪mie pangsit - RS. Pelamonia - ‬1 min walk
  • ‪Kantin RS Pelamonia - ‬2 min walk

About this property

Novotel Makassar Grand Shayla

Family-friendly hotel with full-service spa and fitness centre
Novotel Makassar Grand Shayla offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the family-friendly Novotel Makassar Grand Shayla. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Makassar hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 13 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Makassar Grand Shayla offers 320 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and older

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makassar Grand Shayla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and over. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Makassar Grand Shayla Hotel
Novotel Grand Shayla Hotel
Novotel Makassar Grand Shayla
Novotel Grand Shayla
Novotel Makassar Grand Shayla Hotel
Novotel Makassar Grand Shayla Makassar
Novotel Makassar Grand Shayla Hotel Makassar

Frequently asked questions

What is the cancellation policy at Novotel Makassar Grand Shayla?

Novotel Makassar Grand Shayla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Makassar Grand Shayla?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Makassar Grand Shayla on 15 Nov 2025 start from AU$68.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Makassar Grand Shayla?

Yep, Novotel Makassar Grand Shayla has a free self car park.

Are there any beaches close to Novotel Makassar Grand Shayla?

Yep, Novotel Makassar Grand Shayla is a short 13-minute walk from Losari Beach.

Is there a spa on site at Novotel Makassar Grand Shayla?

Yep, there is an onsite spa at Novotel Makassar Grand Shayla. You'll enjoy services like massages.

Does Novotel Makassar Grand Shayla have a pool?

Novotel Makassar Grand Shayla has an outdoor pool and a kids' pool.

Is Novotel Makassar Grand Shayla family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Makassar Grand Shayla is a hit with families.

Does Novotel Makassar Grand Shayla serve breakfast?

You bet, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Makassar Grand Shayla?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Makassar Grand Shayla?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Makassar Grand Shayla?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Makassar Grand Shayla?

No, pets and service animals are not allowed.