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Hotel Luna de Plata

Property class: 3

Photo gallery for Hotel Luna de Plata

A coastal property with a beach, boats, and palm trees.
A wooden table with a laptop and a glass of wine, overlooking a beach with palm trees and the ocean.
A bathroom with a large mirror, a bathtub, and a hanging light fixture.
A rustic interior with wooden furniture, a thatched roof, and string lights.
A garden pathway leading to a building with a thatched roof, surrounded by lush greenery and a palm tree.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is AU$54
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪6 min walk‬
  • Place, Mahahual Lighthouse
    ‪4 min drive‬
  • Place, Maya Chan Beach
    ‪12 min drive‬

Room options

View all photos for Standard Room

A bedroom with a bed, a nightstand, a dresser, and a window with curtains.

Standard Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, a nightstand, a lamp, and a view of the beach.

Superior Room

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a large window, and a blue wall mural.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Room, Sea View

A balcony with two beds, a laptop, and a glass of drink.

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

A bedroom with a large bed, a chair, two vases, and a hanging light fixture.

Honeymoon Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

A modern bedroom with a large bed, wooden headboard, and a small bedside table.

Master Suite

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

About the area

Mahahual

At Hotel Luna de Plata you'll be within just a 5-minute stroll of Mahahual Beach and within 30 minutes of Mahahual Lighthouse. Highlights at this beachfront hotel include free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages, sports massages and facials along with aromatherapy and mani/pedis. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Continental breakfast is available daily between 7:30 AM and 11:00 AM. .With a stay at this 3-property class Mahahual hotel, you'll be 3.3 km (2 mi) from Costa Maya Port and 3.8 km (2.3 mi) from Maya Chan Beach.

What's nearby

  • Mahahual Beach - 6 min walk - 0.6 km
  • Mahahual Lighthouse - 4 min drive - 2.8 km
  • Dolphin Discovery - 7 min drive - 4.6 km
  • Maya Water Park - 8 min drive - 5.0 km
  • Maya Chan Beach - 12 min drive - 6.0 km

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Yaya Beach Club - ‬11 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪Ibiza Sunset - ‬12 min walk

About this property

Hotel Luna de Plata

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel Luna de Plata. Free self parking is available.

This 3-star Mahahual hotel is smoke free.

  • 21 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Luna de Plata offers 21 air-conditioned accommodations with a safe and fans. This individually decorated and furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 623 reviews
The price is AU$86
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden
  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luna de Plata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Crib (infant bed) fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

What is the cancellation policy at Hotel Luna de Plata?

Hotel Luna de Plata offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luna de Plata?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Luna de Plata on 14 Nov 2026 start from AU$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Luna de Plata?

Yep, Hotel Luna de Plata has a free self car park.

Are there any beaches close to Hotel Luna de Plata?

Yep, Hotel Luna de Plata is a short 5-minute walk from Mahahual Beach. Fun beach activities include snorkelling, scuba diving and fishing. You can also find boat tours.

Is there a spa on site at Hotel Luna de Plata?

There's no onsite spa, but this property does offer services like facials as well as sports massages.

Does Hotel Luna de Plata serve breakfast?

Yep, continental breakfast is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Luna de Plata?

No, Hotel Luna de Plata does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luna de Plata?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Luna de Plata?

No, pets and service animals are not allowed.

Hotel Luna de Plata Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 13 out of 111 reviews
Rating 4 - Poor. 10 out of 111 reviews
Rating 2 - Terrible. 6 out of 111 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Get a ocean view unit
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
friendly staff. no language barrier for English. monkeys in the morning
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just south of the main areas of Mahahual which makes it quieter than being in town when cruise ships are in port. The host was very friendly, beds were very comfortable, shower was hot, potable water provided on site. We would stay here again if we are in Mahahual again.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
the room need some fix.The bathroom door I could not closed it because it was falling apart, not hot water, the sink and shower very rusted, in my view that place should not charge more than 30 dollars for the condition of the place.Thanks God. I was staying just one night, the staff was very friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The patio door extremely hard to open. No coffee or tea provided in the room. Have to pay $10 extra fee for the cup of coffee
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfeast is very poor. Only sliced bread and butter. We suggest some jam and peanut butter. the coffee is terrible. We have to go out for a good coffee. The Room was perfect and the private beach was a must.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022
Verified review

6/10 Okay

.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
We found a huge cockroach in one of the bedroom, the outside bulb was not working, the second day the bulb inside was not working eather, the area beach was very careless
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal muy buena. Las habitaciones requieren de mantenimiento
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
El hotel está a unos metros del malecón es una zona más tranquila. No cuenta con restaurante y la playa no está bonita hay muchas lanchas aparcadas en frente y huele feo
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que ofrecen en la página, no lo proporcionan mencionando que no va incluido en el paquete, los aires acondicionado se encuentran en mal estado, el Internet es muy malo
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarse en Majahual, enfrente de la playa
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, el servicio super amable, la habitación muy bonita, el desayuno deli todo muy bien !
Stayed 1 night in Mar 2026