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Melia Castilla

4.0 star property

Photo gallery for Melia Castilla

Executive lounge
Creator video - submitted by Blonde Travel
Executive lounge
Executive lounge
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$275
includes taxes & fees
3 May - 4 May

Explore the area

View map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪6 min walk‬
  • Place, Bernabéu Stadium
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Classic Room

Down duvets, minibar, in-room safe, desk

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

Deluxe Room (The Level Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

Premium Room (The Level Lounge Acces)

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Triple Room

Down duvets, minibar, in-room safe, desk

Premium Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

View from room

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Supreme Room

Supreme Room

Supreme Room

10.0 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

Suite (Castilla Suite The Level)

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Communicated The Level (2Ad+2Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+2Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Communicated The Level (2Ad+1Ch)

Down duvets, minibar, in-room safe, desk

Family Communicated The Level (2Ad+1Ch)

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room, Room, Connecting Rooms

Room amenity

Melia Room, Room, Connecting Rooms

10.0 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for The Level, Premium Triple Room

The Level, Premium Triple Room

The Level, Premium Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite (The Level Lounge Access)

Grand Suite (The Level Lounge Access) | View from room

Grand Suite (The Level Lounge Access)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

Junior Suite (The Level Lounge Acces)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (2Ad+1Ch)

Room amenity

Family Room (2Ad+1Ch)

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms (2+2)

Room amenity

Family Room, Connecting Rooms (2+2)

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Melia Castilla. Within just a 15-minute stroll, you'll find Plaza de Castilla and Bernabéu Stadium. Highlights at this family-friendly hotel include 3 restaurants, 2 coffee shops/cafes and a 24-hour gym. .The restaurant, L'Albufera, serves Spanish cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Tetuán hotel include Cuatro Torres Business Area and Hospital La Paz.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Plaza de Castilla - 6 min walk - 0.6 km
  • Gate of Europe - 8 min walk - 0.7 km
  • Bernabéu Stadium - 13 min walk - 1.1 km

Getting around

  • Nuevos Ministerios Station - 3 min drive
  • Cuzco Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Melia Castilla Breakfast Saloon - ‬3 min walk
  • ‪Pez Fuego - ‬4 min walk
  • ‪La Garriga - ‬4 min walk
  • ‪Mesón Txistu - ‬3 min walk

About this property

Melia Castilla

Melia Castilla offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Melia Castilla. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 1 building
  • 909 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 coffee shops
  • Conference rooms
  • Built in 1970
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Melia Castilla offers 909 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 29 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Distrito 798
  • El Pelícano
  • L'Albufera
  • Lobby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1970
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 17 June and close on 01 September.
  • Pool access available from noon to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Castilla
Meliá Castilla Hotel
Melia Castilla Hotel Madrid
Meliá Castilla Hotel Madrid
Meliá Castilla Madrid
Melia Hotel Castilla
Meliá Castilla
Melia Castilla Hotel
Melia Castilla Madrid
Melia Castilla Hotel Madrid

Frequently asked questions

Is parking available at Melia Castilla?

Yep, Melia Castilla has a self car park for EUR 29 per day. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Melia Castilla?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Melia Castilla on 3 May 2026 start from AU$275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Castilla have a pool?

Melia Castilla has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open noon to 8:00 PM (Seasonal outdoor pool open from June 17 to September 01).

Is Melia Castilla family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Melia Castilla is a hit with families.

Does Melia Castilla serve breakfast?

Yep, full brekkie is served weekdays between 7:00 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Melia Castilla?

No, Melia Castilla does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Castilla?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Castilla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Castilla?

No, only service animals are allowed.

Melia Castilla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keiana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Walking distance to a lot of things. Especially close to train.
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria, Los Angeles

Stayed 7 nights in Dec 2025

6/10 Okay

Kalil

Carpet old and dirty. We had an incident when the staff responsible for cleaning tried to open our room door so violently that they broke the safety chain while we were inside the room. I reported it to the hotel staff and they apologized and sent us a plate of fruits and plate of chocolate. The staff were very kind. The concierge service was very helpful. Breakfast had a lot of variety but the food itself was subpar. Location was ok
Stayed 4 nights in Dec 2025

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everthing is clean which for me is the top item in a hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Ivan, WEST PALM BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio del lobby me hicieron bajar de la habitación con la maleta para poder cortar un plástico pues ellos no pudieron subir a la habitación para ayudarme .
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Stayed 11 nights in Dec 2025

10/10 Excellent

lorena

Stayed 4 nights in Dec 2025

10/10 Excellent

Rodel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Yunus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super-friendly staff, clean, and very comfortable rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jesse, Doral

Stayed 1 night in Dec 2025

10/10 Excellent

Yanina

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
The quality and professionalism of the staff is of the highest level; you can be delighted from the reception, room service, restaurant, and the staff at the front door.
Stayed 6 nights in Nov 2025

10/10 Excellent

EKEMINI

Stayed 4 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Jesse, Doral

Stayed 2 nights in Nov 2025

10/10 Excellent

ROBLYN Ann Buchanan, Mitchellville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay! Excellent service! Lovely room size! Tasty buffet! Restaurant foods tasty, too!
Stayed 4 nights in Nov 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Room was clean and had a great selection of snack bar treats. Will definitely stay here again next time.
Stayed 2 nights in Nov 2025

8/10 Good

Josette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room friendly staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was great.
Stayed 4 nights in Nov 2025

8/10 Good

Altug, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities
The carpets were old
Stayed 3 nights in Nov 2025

10/10 Excellent

john paul lim

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Zeribel

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas, Virginia Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melia Castilla was an excellent hotel, friendly staff, spacious and quiet rooms, very comfortable and convenient for my week's stay in Madrid for business north of the hotel and some sightseeing to south
Stayed 5 nights in Oct 2025

10/10 Excellent

Reinier

Stayed 3 nights in Oct 2025