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JC Rooms Santa Ana

3.0 star property

Photo gallery for JC Rooms Santa Ana

A multi-story building with "JC ROOMS" signage, balconies, and a cafe named "Café".
A modern living room with orange sofas, a white couch, and a coffee table. There are shelves with books and a colorful mosaic wall.
A hotel room with a large cityscape mural on the wall, two beds with patterned bedding, and a small desk with a lamp.
A hallway with a mural depicting a cityscape, including buildings and a train.
A room with an orange sofa, a coffee table, and a bookshelf filled with colorful glass bottles.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Cruz, 8, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

A hotel room with a bed, a desk, a chair, a TV, a wall with a cityscape painting, and a window with curtains.

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Triple Room

A hotel room with two beds, a large cityscape painting on the wall, and patterned curtains.

Executive Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Quadruple Room

A room with three beds, purple walls, a large window, and a mural of boats.

Executive Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a television, and a wardrobe.

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Madrid

JC Rooms Santa Ana puts you in the heart of Madrid, within just a 10-minute stroll of popular attractions like Puerta del Sol and Gran Via. Highlights at this hostal include in-room free WiFi and LCD TVs. .This smoke-free hostal offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Plus you'll find luggage storage and a front desk safe. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3-property class Madrid Centro hostal include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Gran Via - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Lhardy - ‬2 min walk
  • ‪Prada A Tope - ‬2 min walk
  • ‪Casa Toni - ‬1 min walk

About this property

JC Rooms Santa Ana

As a guest of JC Rooms Santa Ana, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Madrid hostal is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
JC Rooms Santa Ana offers 21 accommodations with DVD players and a safe. This individually decorated and furnished accommodation includes desks. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and hairdryers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Cot (surcharge)
  • DVD player
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per person (return)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

JC Rooms Santa Ana
JC Rooms Santa Ana Hotel
JC Rooms Santa Ana Hotel Madrid
JC Rooms Santa Ana Madrid
Santa Ana JC
JC Rooms Santa Ana Hostal Madrid
JC Rooms Santa Ana Hostal
JC Rooms Santa Ana Madrid
Hostal JC Rooms Santa Ana Madrid
Madrid JC Rooms Santa Ana Hostal
Hostal JC Rooms Santa Ana
Jc Rooms Santa Ana Madrid
JC Rooms Santa Ana Hostal
JC Rooms Santa Ana Madrid
JC Rooms Santa Ana Hostal Madrid

Frequently asked questions

What is the cancellation policy at JC Rooms Santa Ana?

JC Rooms Santa Ana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at JC Rooms Santa Ana?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at JC Rooms Santa Ana?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at JC Rooms Santa Ana?

No, pets are not allowed.

JC Rooms Santa Ana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 74 out of 224 reviews
Rating 8 - Good. 101 out of 224 reviews
Rating 6 - Okay. 37 out of 224 reviews
Rating 4 - Poor. 7 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dharmendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, nice and clean apartment, ideally located and rightly priced
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

LUIS

Liked: Staff & service, amenities
The room is too small, bathroom is too small...tv is too small. Location is excellent
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Central, friendly and clean

All sights, restaurants and shops within walking distance. Very friendly English speaking staff. Room pretty small and some things slightly worn, but we had private bathroom and everything was super clean. Perfect location and great value for money. We would definitely come back. OBS! First floor without elevator, and no place for the noise sensitive - thin walls & windows ;-)
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Claudio

Liked: Cleanliness, property conditions & facilities

Ottima posizione

La struttura si trova in centro, abbiamo visitato la città senza quasi mai prendere alcun mezzo. La nostra camera era adeguata per un viaggio di coppia di 3 giorni, c'era una piccola finestra che dava su una corte interna. Per noi è stata un'ottima soluzione. Forse le camere che danno sulla via risetiranno della movida, ma nel nostro caso abbiamo dormito sonni tranquilli.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Un sitio casi perfecto excepto por la noche

Todo perfecto excepto durante la noche: fue imposible dormir hasta las 5:00 de la mañana, momento en el que la música de un local cercano dejó de sonar.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Ótima localização, perto dos principais pontos turísticos.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, habitación no tan grande pero cómodas, la única pega es que el lavamanos es tan pequeño que es casi imposible de usar, de resto todo muy bien, el personal muy amable, pienso volver
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Luciano

Liked: Cleanliness
L’hotel era vicino al centro👍. Ha una bella doccia👍! Per arrivare in camera, al primo piano, non c’è l’ascensore👎! Di notte si sentivano i rumori, provenienti dall’esterno👎!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, buen lugar para descansar.

Muy buena experiencia en general. El hotel tiene excelente ubicación, los anfitriones amables. Las habitaciones tienen lo suficiente para descansar bien. Se agradece que incluyan una botella de agua de cortesía por usuario, sobre todo en verano. Volvería definitivamente.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Abdonias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bien ubicado y la habitación confortable. La pega es que no tiene ascensor
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Guadalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Jul 2022
Verified review

8/10 Good

GERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación que podría se un poco ruidosa.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centrale. Comoda dalle fermate metro sia Sivigli che Sol. Invece deluso di chi effettuava le pulizie. Inziavano alle 7.30 facendo un baccano allucinante.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay for the money

There was no complimentary water as stated, minute cancellation to another gluten, but the rooms are very good for the price and clean. Private bathrooms. Worth it
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiero volver

Me gusto mucho la habitaciok muy comoda
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

JORGE E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi hotel de preferencia en Madrid 100% recomendado

El establecimiento está ubicado dentro de lo que parece ser un edificio de apartamentos, y ocupa toda la primera planta. Al principio puede ser un poco extraño, incluso debes sonar un timbre desde la puerta de acceso para que te abran y accedas al edificio. No obstante el nivel de servicio es de lo mejor, los chicos de la recepción están disponibles las 24 horas y son súper amables desde que te reciben hasta el check-out. Algo que notarás desde el principio es que las habitaciones no tienen números tradicionales, sino nombres de regiones de España. En la habitación tienen un frigobar y todos los días te dejan refrescos y agua de cortesía lo cual se agradece. En cuanto a la ubicación, estarás a unos pasos de todo lo que ocurre en Madrid, en 5 minutos a pie estás en Plaza Mayor, en Gran Vía o en calle Preciados. A unos cuantos pasos encontrarás la Puerta del Sol y en ella la estación del metro Sol desde donde te puedes mover por todo Madrid y acceder a la red de cercanías. Si te agradan las visitas culturales en 15 minutos a pie, llegarás al museo del Prado. He sido huésped de este hotel varias veces, y si debo señalar algo en contra sería que algunas habitaciones son un poco reducidas y te cuesta trabajo moverte en ellas, aunque por otra parte esto es normal en muchas partes de Europa.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Olga

Disliked: Staff & service, property conditions & facilities, room comfort

Картинка и никакого сервиса

При выборе отеля главным было - две отдельные кровати! Заселили в номер и оказалось, что кровать одна и по размеру она 140 см не больше. Долго объяснялись на ресепшене с женщиной и договорились, что завтра нас переселят в номер с отдельными кроватями... Переселили. Но это не последнее разочарование! Когда стали узнавать про завтраки, которые обозначены, как "Предлагается завтрак, который оплачивается в объекте размещения", выяснилось, что их нет вообще ни платно ни как! При этом ни чайника, ни кулера с горячей водой нет. Побегав по ближайшим кафе обнаружили, что кроме кофе и булок ничего нет для завтрака и время работы с 8.00 часов и не ранее! А мы предполагали уже уезжать на экскурсии в это время. Сказать, что разочарованы, это ничего не сказать. Еще на период проживания в этом отеле пришелся мой день рожденье. Может конечно в этом отеле не принято поздравлять, но я с таким столкнулась впервые, везде хоть на словах, хоть не большим комплиментом, не важно что, поздравляли! Было обидно и не приятно... И про чистоту... Хоть и картинка яркая, индивидуальный дизайн, но чистота оставляет желать лучшего! Стены в разводах и грязных пятнах. В ванной гель, мыло и шампунь не подкладывают, как дали по одной штуки на двоих так больше и не подкладывали))). Не советую... И сама не вернусь туда!
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
El servicio y la atencion excelentes...lugar accasible ....habitacion comoda . La limpieza de los baños podria ser mejorable es el unico handicap. Por lo demas excelente lugar para descansar .
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lage im Zentrum und trotzdem ruhig. Für einen Kurzzrip zu empfehlen.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fridge in room, stocked each day with free water and cola.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Very close to puerta del sol, and clean. Nothing else to recommend.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Marcud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all a very bas hospitality and attitude from the stuff , they cannot handle anything , my reserved they said hotels canceled it and they want me to pay cash more and put deposit and i didn't get any cancellations or emails to notify me till one hour i stay without fixing a problem , now they put the blame at hotels and i do so because i don't know my money now where has gone and i aid cash so i paid 2 times
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great rooms but noisy

The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.
Stayed 3 nights in Nov 2019