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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention centre, steps from Puerta del Sol

Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views
Front of property
Breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(99 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Madrid

Hotel Europa places you in the centre of Madrid, connected to the convention centre and within a short 5-minute stroll of Puerta del Sol and Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Café Europa, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Café Europa - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Txapela - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Hotel Moderno Puerta del Sol
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
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The price is AU$193
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Europa?

Yep, Hotel Europa has a self car park for EUR 25.00 per day. A self car park is also available, for a fee.

Does Hotel Europa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Europa?

No, Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Europa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Europa?

No, only service animals are allowed.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1015 reviews
Rating 8 - Good. 198 out of 1015 reviews
Rating 6 - Okay. 57 out of 1015 reviews
Rating 4 - Poor. 22 out of 1015 reviews
Rating 2 - Terrible. 10 out of 1015 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shafiq

Stayed 1 night in Sep 2025

8/10 Good

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente localizacion, excellente staff & servicio. La Ducha es un poco peligrosa pues resbala el piso y no tiene barras para agarrarse. El agua se sale fuera por todo el baño debido al diseño de la puerta.
Stayed 5 nights in Sep 2025

10/10 Excellent

stacy

Liked: Amenities
We had a great time. The location was superb. The front desk staff was very helpful for all of our travel needs.
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was overpriced. Rooms were clean. Basic hotel nothing special. Good location.
Stayed 2 nights in Sep 2025

8/10 Good

Ame

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located near all the major attractions within 10-15 minutes walking distance. The hotel staff was very helpful and provided excellent service. Although the hotel is a bit outdated and does not have many amenities, the room and bathroom were spacious and very clean.The elevator was a plus!
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent and so was the restaurant staff even with the language differences.
Stayed 4 nights in Sep 2025

10/10 Excellent

Irma Alicia Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel. Good location. Professional staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a fantastic location. The staff was friendly and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Zhijun

Stayed 1 night in Sep 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

manuela

Stayed 3 nights in Sep 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. Friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maidelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación . Excelente cocteles recomiendo el expreso martini , lo hacen espectacular , buen trato muy amables
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is very central and lovely staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easygoing and helpful staff. Great buffet breakfast. Right on Puerta del Sol. All you need is all around you. Great Cafe just outside. Beautiful surroundings and easy walking distance to so many wonderful plazas and museums. Some people might not like the sounds of people in the plaza at night but fine for us once we closed the balcony doors.
Stayed 3 nights in Sep 2025

6/10 Okay

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean hotel but they first put us in a room facing the street which is very busy and loud all night. Luckily we were able to switch to a much quieter room. Close to transit, shopping and dining
Stayed 6 nights in Sep 2025

10/10 Excellent

CONCEPCION, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel for me!
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk except for mobility restricted persons

FYI- cars cannot drive to this hotel. It is approximately 1/2 mile from the drop off location to the hotel so if you are traveling with a mobility limited person this may be a challenge. Otherwise it was a great hotel and customer service.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great location!

Great location, right in the middle of everything. The room was clean and comfortable. The staff was amazing! I unfortunately injured myself on the trip and they provided assistance and accommodations that were very helpful. We would definitely stay here again if in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

BYRON

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 5 nights in Aug 2025

4/10 Poor

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el mismo centro de la ciudad de Madrid. Por se en la plaza el uber te deja unos metros antes y tienes que moverte con el equipaje. Muy bueno y muchas tiendads y restaurantes cerca.
Stayed 3 nights in Aug 2025