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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention centre, steps from Puerta del Sol

Photo gallery for Hotel Europa

Two single beds with matching headboards and footboards, a flat-screen TV, and a desk with a chair.
Guests can relax in the lobby, surrounded by a vibrant mural and comfortable seating.
Hotel Europa features a classic architectural style with symmetrical windows and balconies.
Situated in a historic area, this charming café offers outdoor seating with wicker chairs and tables.
Enjoy meals in a stylish dining area with high ceilings, artwork, and comfortable seating.

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(88 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(30 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

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About the area

Madrid

Hotel Europa places you in the centre of Madrid, connected to the convention centre and within a short 5-minute stroll of Puerta del Sol and Gran Via. Highlights at this hotel include a restaurant and in-room free WiFi. .The café, Café Europa, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Madrid Centro hotel include Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Similar properties

Stunning views of a classical building with prominent columns and large windows.

Petit Palace Puerta del Sol

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$147
includes taxes & fees
3 Aug - 4 Aug
Petit Palace Puerta del Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

What is the cancellation policy at Hotel Europa?

Hotel Europa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Europa?

Yep, Hotel Europa has a self car park for EUR 25.00 per day.

Does Hotel Europa serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Europa?

No, Hotel Europa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Europa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Europa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Europa?

No, only service animals are allowed.

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1006 reviews
Rating 8 - Good. 211 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean, updated hotel in the heart of Madrid. It was perfect for what we needed. Just beware that some rooms are on Puerto de Sol & there are people walking in the plaza & going to the subway 24 hrs thus earplugs are needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best choice for Sol

excellent hotel, service and location, hard to beat, super clean, comfortable and friendly, helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, right at the plaza Sol. Transportation, shopping, dining, etc. are nearby. Hotel is clean, friendly and helpful staffs and excellent breakfast. Enjoyed the staying and definitely will go back next time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. Location is unbeatable. One quick suggestion, put on more coffee in the room. It is delicious. Congrats! Gracias !! Definitivamente si vuelvo
Stayed 9 nights in Mar 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay!

Amazing location and great hotel for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Kuky

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio del personal.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. The staff was very knowledgeable and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff very centrally located - local attractions are all within a 20 minute walk. Clean and did the job. Handy restaurant attached with great out door space ideal for people watching with a glass of wine. Recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, warm fridge. Beautiful bathroom. Staff were lovely
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great area. I felt very safe. It was clean and close to many restaurants and shopping plus easy to access Madrid‘s most visited sites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Travelled with partner, Travelled with group
Liked: Amenities
Nice, clean and very comfortable hotel in walking distance to all attractions
Stayed 6 nights in Feb 2025

6/10 Okay

philip, Frankfort

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Best for young people who appreciate the dance party on the plaza that lasted past 3:00 on Friday-Sunday. We did not
Stayed 4 nights in Apr 2025

6/10 Okay

Dash

Travelled with partner
The room price was very high
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and easily walkable to many sites. Active area, but great soundproofing in the rooms. They were doing some maintenance/touchup while we were there so had to navigate around paint and ladders, etc. But overall the staff was very nice and accommodating, and held our baggage when we arrived early. Attached Restaurant/Cafe was very convenient for coffee in the morning and drink/tapas in the evening. My room had a few unsightly dings and scratches but overall was very clean and comfortable. I would definitely recommend this property, especially for the reasonable price and great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mailee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The facility was clean, centrally located and staff were very attentive. Excellent food options near by and very walkable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, friendly helpful staff. The only downside was that our room overlooked a busy street, so a bit noisy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Henry

Travelled with family
Disliked: Staff & service, amenities
Room not ready for check in at the time specify by Hotel. We needed to wait more than an hour to get access to our room and not good customer service from the staff.
Stayed 1 night in Mar 2025