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Hotel Serrano

Hotel with a bar, near Gran Via

Where to?

Dates

March 2026

April 2026

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Free Wi-Fi
Air-conditioning
Breakfast available
Bar
Laundry room
Room service

Explore the area

Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

Place, Paseo de la Castellana
‪1 min walk‬
Place, El Corte Inglés
‪5 min walk‬
Place, U.S. Embassy
‪7 min walk‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪17 min drive‬

Room options

Single Room

Very good

14 sq m
Sleeps 1
1 Single Bed

Superior Room

1 bedroom
Sleeps 2
2 Large Single Beds

Double Room

Wonderful

18 sq m
Sleeps 2
2 Single Beds OR 1 Double Bed

Double Room Single Use

Exceptional

18 sq m
Sleeps 1
1 King Bed OR 2 Single Beds

About the area

Madrid

Hotel Serrano puts you in the heart of Madrid, within a 20-minute stroll of popular places like Puerta de Alcalá and Plaza de Cibeles. Highlights at this hotel include in-room free WiFi and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Salamanca hotel include Gran Via and Movistar Arena.

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 km
Golden Mile - 1 min walk - 0.1 km
El Corte Inglés - 5 min walk - 0.5 km
U.S. Embassy - 7 min walk - 0.6 km
Plaza de Colon - 10 min walk - 0.9 km

Getting around

Nunez de Balboa Station - 7 min walk
Madrid Recoletos Station - 12 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

‪Streetxo - ‬2 min walk
‪Five Guys - Serrano - ‬4 min walk
‪Magnum Bar by Villa Magna - ‬2 min walk
‪Delphina Serrano - ‬2 min walk
‪Flor y Nata - ‬3 min walk

About this property

Hotel Serrano

Hotel with a bar, near Gran Via

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Serrano.

This 4-star Madrid hotel is smoke free.

1 building

34 guestrooms or units

6 levels

Built in 1969

Childcare (surcharge)

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Newspapers in lobby (free)

Lift

No smoking on site

Bar or lounge

Coffee shop

Hotel Serrano offers 34 accommodations with a safe and free newspapers. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Pool
Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

1 Mar - 2 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (EUR 30 per day)

Food and drink

Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children
A bar/lounge
A coffee shop/cafe

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance

1 building
6 floors
Built in 1969
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Bidet
Hair dryer
Private bathroom
Towels provided

Entertainment

LCD TV

Food and drink

Limited room service

Air conditioning (climate-controlled)
Free daily newspapers
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 16.5 for adults and from EUR 7.50 for children
Nearby parking fee: EUR 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Serrano Madrid

Serrano Madrid

Hotel Serrano Silken Madrid

Hotel Serrano Silken

Serrano Silken Madrid

Serrano Silken

Hotel Serrano Managed by Silken

Frequently asked questions

What is the cancellation policy at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Serrano serve breakfast?

You bet, buffet breakfast is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Serrano?

No, Hotel Serrano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Serrano?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Serrano?

No, pets are not allowed.

Hotel Serrano Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Carmen

Travelled with family

27 Oct 2025

Liked: Cleanliness, staff & service, room comfort

Excellent, quiet location, with great restaurants nearby. The breakfast was good, but can be improved. The staff are very friendly and helpful. My only complaint is that they turned off the air conditioning without any warning, or at least they didn't warn me, and the room was extremely hot the last night. They should warn the guests…

Stayed 4 nights in Oct 2025

10/10 Excellent

Herson

11 Oct 2025

Stayed 1 night in Oct 2025

6/10 Okay

Kirsty

7 Oct 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Jareth

6 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La estancia fue excelente, nos atendieron de maravilla

Stayed 1 night in Oct 2025

10/10 Excellent

Viviana

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room!

Stayed 4 nights in Sep 2025

10/10 Excellent

SUYIN

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me encanto el Hotel La estadia y todo el personal muy Bella’s persona lo unico fue una de la chicas del personal Veronica se Porto muy ruda y grocera con nosotras Durante nuestra estadia fue la unica del personal del hotel que no fue amable del resto todos le dot un 10/10

Stayed 3 nights in Aug 2025

4/10 Poor

Gemma

Business traveller

20 Sept 2025

Disliked: Property conditions & facilities, room comfort

Tired dated rooms that smelt off. Way off what I’d expect from a 4* hotel

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family

12 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff

Stayed 2 nights in Sep 2025

10/10 Excellent

WILLIAM

Travelled with family

10 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access to transportation and several restaurants in the area.

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

7 Sept 2025

Liked: Cleanliness, staff & service

Fine for a night or two

The hotel was in a good location for a business trip, rather than a site seeing one. The room was clean and fairly comfortable. The big issues I had were that the shower temperature would jump to boiling hot every few minutes and the AC. The thermostat system is so loud that I didn’t sleep at all the first night, and for the remaining nights had to turn it off before bed. And on my final morning something must have gone wrong as I was woken up by what sounded like a jet engine in the vents. Overall the hotel is fine for a night or two but there are issues.

Stayed 4 nights in Sep 2025