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Complutense

2.0 star property

Photo gallery for Complutense

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Lobby
Restaurant
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle Encomienda, 9, Alcala de Henares, Community of Madrid, 28805
  • Place, University of Alcala
    ‪5 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪5 min walk‬
  • Place, Plaza Cervantes
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Bathroom

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Alcala de Henares

Complutense puts you in the heart of Alcala de Henares, within just a 10-minute stroll of Capilla de las Santas Formas and Convent of Las Clarisas de San Diego. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers a 24-hour front desk, tour/ticket assistance and luggage storage. Other amenities include a front desk safe and a lift. Each morning continental breakfast is served between 7 AM and noon. There's also the convenience of limited parking. .Sights within a 15-minute walk of this Alcala de Henares hotel include Colegio de San Ildefonso and University of Alcala.

What's nearby

  • University of Alcala - 5 min walk - 0.4 km
  • Convent of Las Clarisas de San Diego - 5 min walk - 0.4 km
  • Teatro Salon Cervantes - 8 min walk - 0.7 km
  • Plaza Cervantes - 8 min walk - 0.7 km
  • Palacio Laredo - 8 min walk - 0.7 km

Getting around

  • Alcalá de Henares Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Taberna San Isidro - ‬5 min walk
  • ‪Manolo Bakes - ‬6 min walk
  • ‪Las Murallas - ‬4 min walk
  • ‪La Cartujana - ‬6 min walk
  • ‪Granier - ‬6 min walk

About this property

Complutense

As a guest of Complutense, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. The front desk is open around the clock.

Smoking is allowed in designated areas at this Alcala de Henares hotel.

  • 19 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
Complutense offers 19 accommodations with a hairdryer and free toiletries. LED televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: EUR 4 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LED TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 4 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Complutense ALCALA DE HENARES
Complutense ALCALA DE HENARES
Complutense Hotel
Hotel Complutense
Complutense Alcala de Henares
Complutense Hotel Alcala de Henares

Frequently asked questions

Is parking available at Complutense?

Onsite parking is limited.

Does Complutense serve breakfast?

You bet, continental brekkie is served daily from 7 AM to noon.

Is there a free airport shuttle available at Complutense?

No, Complutense does not offer an airport shuttle service.

What time are check-in & check-out at Complutense?

Check-out time is noon.

Are pets allowed at Complutense?

No, pets are not allowed.

Complutense Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria, Rexford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything in one place except they don't offer breakfast at this time, but there is a short walk from many stores and cafes.
Stayed 3 nights in Feb 2023

6/10 Okay

Gloria, Ohio, USA

Liked: Staff & service
Disliked: Room comfort

Room OK however

Clean, Had to settle for twin beds, very uncomfortable mattresses, pillows terrible. Cold, no heat, no thermostat. There was an a/c unit, appeared to have instructions for heat but "not recommended'. Used the extra blankets, still cold. Several steps to entrance, and 3 down to elevator.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cartão

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar

Fue muy acojedor, buen lugar para puntos de encuentros turisticos cerca de todo. Lo unico que no tiene es desayuno el resto todo bien!!!
Stayed 8 nights in Aug 2025

2/10 Terrible

Marvin

Disliked: Cleanliness

4/10 Poor

RENAN GONZALO

Disliked: Property conditions & facilities
En el subsuelo y sin suministros
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue bien. La situación del hotel es buena, cercana al centro
Stayed 1 night in Jul 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Especial para uno a días

Excelente. Cómodo y agradable. Tranquilo. Volveré a reservar este hotel.
Stayed 2 nights in Jun 2018

6/10 Okay

conrado, valencia

Liked: Cleanliness
Disliked: Room comfort
Muy bien ubicado, pero la habitación es muy pequeña. El wifi no permite la conexión a internet.
Stayed 1 night in May 2018

6/10 Okay

Paco, Sant Joan

Hotel céntrico y bastante barato.

Hotel céntrico y bastante barato. No ha estado mal.
Stayed 2 nights in Mar 2018

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities

Hostal muy familiar y acogedor

El personal encantador, la situación perfecta, pero la habitación excesivamente pequeña para 2 personas en cama de matrimonio, al igual que el baño, muy incómodo por lo pequeño que es.

4/10 Poor

JAIME S

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ni fú ni fá...

Yo diría que es una pensión, y no un hotel. Habitaciones bastante pequeñas, y algunas camas con colchón deteriorado. Aunque por ese precio, difícil encontrar algo mejor. Lo más destacable, la ubicación.

6/10 Okay

weiblich, Unterfranken

Liked: Cleanliness, staff & service

Zentral gelegen, ausreichend für kurzen Aufenthalt