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Hotel Retama Machupicchu

3.0 star property
Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs

Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed
Front of property
Front of property
Interior entrance
Superior Triple Room, 3 Single Beds, Mountain View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Aguas Calientes Hot Springs
    ‪7 min walk‬
  • Huayna Picchu
  • Temple of the Condor
    ‪12 min drive‬

Room options

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the area

Machu Picchu

Hotel Retama Machupicchu places you steps from Historic Sanctuary of Machu Picchu and within a short 5-minute stroll of Aguas Calientes Hot Springs. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Cooked-to-order breakfast is available daily between 5:00 AM and 9:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Machu Picchu hotel include Manco Capac Square and Putucusi.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 4 min walk - 0.3 km
  • Aguas Calientes Hot Springs - 7 min walk - 0.6 km
  • Temple of the Condor - 12 min drive - 3.4 km
  • Central Plaza - 12 min drive - 3.4 km

Getting around

  • Machu Picchu Station - 3 min walk

Restaurants

  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Inka Wasi - ‬3 min walk
  • ‪El Antojito Polleria - ‬2 min walk
  • ‪Cala - ‬3 min walk
  • ‪El Mapi - ‬3 min walk

About this property

Hotel Retama Machupicchu

Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs
As a guest of Hotel Retama Machupicchu, you'll find tour/ticket assistance, a garden, and complimentary newspapers in the lobby. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Retama Machupicchu also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 3-star Machu Picchu hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Retama Machupicchu offers 20 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Front of property

Vilas Insight Hotel Machupicchu

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  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 92 reviews
Vilas Insight Hotel Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 20603725426

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Is there a spa on site at Hotel Retama Machupicchu?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 5-minute walk away.

Does Hotel Retama Machupicchu serve breakfast?

You bet, cooked-to-order brekkie is available daily between 5:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Retama Machupicchu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Retama Machupicchu?

Check-in begins at 11:00 AM. Check-out time is 9:00 AM.

Are pets allowed at Hotel Retama Machupicchu?

No, pets are not allowed.

Hotel Retama Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 376 reviews
Rating 8 - Good. 85 out of 376 reviews
Rating 6 - Okay. 33 out of 376 reviews
Rating 4 - Poor. 10 out of 376 reviews
Rating 2 - Terrible. 14 out of 376 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAN E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The place is good but the staff - on the phone - was unhelpful and sometimes a bit rude. The staff onsite was very nice, not sure what was going on there. The hotel is very pretty.
Stayed 1 night in Jan 2025

10/10 Excellent

Maricielo

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful! Hotel was clean and cozy. Staff was friendly. Cloti made us feel at home.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great team. Met us at the train station, answered all our questions before we asked them. Would come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel, APO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to ensure we had a great stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Xifan, Walnut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Anisley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff very friendly and nice , the bathroom was horrible 😩
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideally situated close to everything and away from the trains and busses.... they're loud
Stayed 4 nights in Dec 2024

10/10 Excellent

James, Rhyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area. Would recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Sergia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, San Antonio

Travelled with partner
Liked: Amenities, property conditions & facilities
The water was out at Ratama but they automatically transferred us to hotel Tara next door which was great, including 5am breakfasts for those getting an early start to MachuPichu
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

4/10 Poor

osvaldo

Travelled with group
Liked: Cleanliness, staff & service
WiFi did not work for entire visit It was hard to regulate the shower water each morning. The sink is designed in such a way that if you are not careful the faucet sprays right into you. It wet me Big time. There is no ventilation in room - except for a window that leads to hallway so you have to balance between keeping it open for some air and therefore hearing all the noise from the hallway/ street.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Business traveller
Disliked: Cleanliness

Dissapointed

I choosed ths hotel due to the Reviews and I am dissapointed, staff not friendly, room small, noisy, I was able to hear whatever happend in the building including my neightborh shower, see the lights. Breakfast was standart, nothing amazing, no eggs, etc
Stayed 1 night in Oct 2024

8/10 Good

Stephan, Berlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with a very friendly team, clean and practical rooms right by the river. Perfect to concer Machu Picchu and surroundings.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a quiet part of town, and it was easy to get the bis to machu picchu from there, also all the reaturants around that part of town are great, the people are so friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but it was a bit noisy and there were quite a few bugs in my room, especially at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024