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Hotel Retama Machupicchu

3.0 star property
Hotel with a 24-hour front desk, 5-minute walk to Aguas Calientes Hot Springs

Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed
Front of property
Superior Triple Room, 3 Single Beds, Mountain View
Interior entrance
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Place, Aguas Calientes Hot Springs
    ‪7 min walk‬
  • Place, Huayna Picchu
  • Place, Temple of the Condor
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the area

Machu Picchu

Hotel Retama Machupicchu places you steps from Historic Sanctuary of Machu Picchu and within a short 5-minute stroll of Aguas Calientes Hot Springs. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Added amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Cooked-to-order breakfast is available daily between 5:00 AM and 9:00 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Machu Picchu hotel include Manco Capac Square and Putucusi.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 km
  • Manco Capac Square - 4 min walk - 0.3 km
  • Aguas Calientes Hot Springs - 7 min walk - 0.6 km
  • Temple of the Condor - 12 min drive - 3.4 km
  • Temple of the Sun - 12 min drive - 3.4 km

Getting around

  • Machu Picchu Station - 4 min walk

Restaurants

  • ‪Inka Wasi - ‬3 min walk
  • ‪El Mapi - ‬3 min walk
  • ‪Coffee Trotter Peru - ‬1 min walk
  • ‪Quilla Restobar - ‬2 min walk
  • ‪El Manu - ‬1 min walk

About this property

Hotel Retama Machupicchu

Hotel with a 24-hour front desk, 5-minute walk to Aguas Calientes Hot Springs
As a guest of Hotel Retama Machupicchu, you'll find tour/ticket assistance, a garden, and complimentary newspapers in the lobby. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Retama Machupicchu also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 3-star Machu Picchu hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Retama Machupicchu offers 20 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Vilas Insight Hotel Machupicchu
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 126 reviews
Vilas Insight Hotel Machupicchu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 20603725426

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Is there a spa on site at Hotel Retama Machupicchu?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 5-minute walk away.

Does Hotel Retama Machupicchu serve breakfast?

You bet, cooked-to-order brekkie is available daily between 5:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Retama Machupicchu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Retama Machupicchu?

Check-in begins at 11:00 AM. Check-out time is 9:00 AM.

Are pets allowed at Hotel Retama Machupicchu?

No, pets are not allowed.

Reviews

Hotel Retama Machupicchu Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 399 reviews
Rating 8 - Good. 90 out of 399 reviews
Rating 6 - Okay. 36 out of 399 reviews
Rating 4 - Poor. 12 out of 399 reviews
Rating 2 - Terrible. 16 out of 399 reviews

Reviews

2/10 Terrible

Swapna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms are fine...but washroom and bathroom very small. Water accumulates quite quickly in the shower. Breakfast till 0800 am only... We came at around 0830...they were kinda accommodating. Was able to grab a coffee. They open the fridge to give us some bread which I think was a decent gesture.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Wenjing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff are very helpful. They help me printed out my tickets.
Stayed 1 night in Jul 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful, room was clean and the location was close to everything. There is no hot water.
Stayed 1 night in Jul 2025

10/10 Excellent

Genaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the hotel is in an excellent location with shopping and dining options nearby. The staff met us at the train station to walk us to our hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Stayed one night. It is a basic accommodation. It was clean but there were some items that needed to be fixed. In one room the door knob in the bathroom did not engage so you couldn’t close the door unless there was someone on the outside to let you out.and Another one of the rooms was missing a shower curtain. At night the hot water was warm but in the morning the wat was hot. We were there in winter and it would have been nice if the room had a heater. But overall for one night it served its purposes.
Stayed 1 night in Jul 2025

8/10 Good

Eugenia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Staff was wonderful, coming to meet us in the middle of town. Cloty was so helpful and pleasant. She even brought us some muna tea outside of mealtime for a companion that had an upset tummy. The room was clean with comfortable beds. The bathroom very clean other than the drain of the sink. There was plenty of hot water for a much appreciated shower after our trip on the Inca trail. There was construction in the lobby on our arrival. The wifi was good in lobby but poor in our room on the 4th floor. Breakfast was fresh with fruit cereal bread cheese ham coffee coca tea yogurt There was an uphill walk to hotel but it was right adjacent to the hot springs. There was a $50 charge for late checkout, which we needed as a sick companion needed the time to rest. Hotel kept our luggage free of charge while we were touring Machu Picchu. Overall nice stay with wonderful staff.
Room
Open lobby ceiling
Stayed 1 night in Jun 2025

6/10 Okay

Annia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They offered pick-up from the train station, but it wasn't until after calling several times and waiting 45 minutes that someone arrived. When we finally arrived at the hotel, the rooms had no air conditioning, nor did the bathroom have hot water. They told us that we should sleep with the windows open and the whole area was covered in mosquitoes, horrible experience. We asked to transfer to another hotel and were told it was impossible as all the other hotels in the area were at full capacity. I do not recommend this place at all.
Stayed 2 nights in Apr 2025

10/10 Excellent

darrek

Liked: Staff & service

Great stay

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Amenities
Rodolfo was an Awesome Front desk and concierge. He was an amazing person and helped me so much! Thanks mi amigo!
Stayed 2 nights in Jun 2025

8/10 Good

Sharlyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful hotel, friendly staff, must let you know there is no elevator, is near the top of the town on cobblestone walkways. Our family room was on the 4th floor. Staff helped get luggage up the circular stairway. It is next to a beautiful little park, is beside a rushing River, exquisite views and a 5-minute walk to the hot springs
Stayed 2 nights in Jun 2025

2/10 Terrible

Esther

Stayed 1 night in Jun 2025

10/10 Excellent

megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and room is very convenient to the train station and bus stop for Machu Picchu. The room was comfortable and they had a great selection for breakfast available very early to accommodate for the buses leaving early for Machu Picchu
Stayed 1 night in May 2025

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly
Stayed 2 nights in May 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is not for Hotel Retama, but for Golden Sunrise. We booked Retama, but apparently the two have a mutual agreement whereby if one is overbooked you are put in the other. Normally that would concern me, but Golden Sunrise was excellent. Off the noisy main area a few blocks, in a charming building with well-appointed rooms, a good breakfast, and wonderful staff. So again, I have no idea what Hote Retama is like, but their sister hotel Golden Sunrise is highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Kara

Stayed 4 nights in Apr 2025

6/10 Okay

Joel

B
Stayed 1 night in Apr 2025

2/10 Terrible

yue

Hope we could get some portion of refund for late cancelled nights
Stayed 2 nights in Apr 2025

10/10 Excellent

Candy

Stayed 1 night in Apr 2025

10/10 Excellent

DAN E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the bathtub doesn't go down and the water in the sink also stays put. The towels all had stains, the pillows too, and the sheets smelled bad. The same person who checks you in is the same person who prepares your room without any kind of cleaning care.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The place is good but the staff - on the phone - was unhelpful and sometimes a bit rude. The staff onsite was very nice, not sure what was going on there. The hotel is very pretty.
Stayed 1 night in Jan 2025

10/10 Excellent

Maricielo

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was wonderful! Hotel was clean and cozy. Staff was friendly. Cloti made us feel at home.
Stayed 1 night in Feb 2025