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5.0 out of 5

"Awesome hotel just below the ruins. Our room was amazing and extremely comfortable. It couldn't have been better. Breakfast was fantastic. " More

By a verified traveller on Sun 08 Jul 2018

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Hotel Description

A luxury stay in Machu Picchu awaits you at Sanctuary Lodge, A Belmond Hotel, Machu Picchu, a recipient of the prestigious Conde Nast Gold List award in 2012. You'll be 1.4 km (0.9 mi) from Huayna Picchu and 3.9 km (2.4 mi) from Aguas Calientes Hot Springs. Highlights at this boutique hotel include dryers, free WiFi, and free Internet.

You can enjoy LCD TVs with satellite channels, and all 31 rooms feature iPod docks, DVD players, and free newspapers. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and slippers, while down comforters invite a good night's rest. Free bottled water, safes, and hair dryers are also available. Change of towels is available on request.

The buffet restaurant, Tinkuy, serves international cuisine and is open for lunch. Tampu Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. Cooked-to-order breakfast is available daily between 5:30 AM and 9:30 AM.

Places within a 5-minute walk of this 5-star Machu Picchu hotel include Historic Sanctuary of Machu Picchu and Temple of the Condor.

Standard Room (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$565* Per night/room 1 Mar. - 2 Mar.

Deluxe Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room (King Patio)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Twin Patio)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sanctuary Lodge, A Belmond Hotel, Machu Picchu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Everyone (1)
5 out of 5
Awesome hotel just below the ruins. Our room was amazing and extremely comfortable. It couldn't have been better. Breakfast was fantastic.

Posted by , from New Zealand on 8 Jul. 2018

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Comment from Hotel Management

22 Aug. 2018 by Marc Yeterian, General Manager

Dear Arthur, Thank you for sharing your comments on Expedia. The commitment of Belmond Sanctuary Lodge is to give the best to our guests and your overall impressions about your stay are very important to us. I am glad to know that you could enjoy our privileged location in front of the citadel, allowing you to enjoy as much as possible on your own schedule with your family. Thank you very much for your invaluable comments and recommendation. Cordially, Marc Yeterian General Manager

About the Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Location Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Sanctuary Lodge, A Belmond Hotel, Machu Picchu. A complete renovation of Sanctuary Lodge, A Belmond Hotel, Machu Picchu was completed in January 2017. This 5-star Machu Picchu hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1999
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Alejandro Velasco Astete Intl. Airport (CUZ)
  • Train station: Machu Picchu Station (0.1 km / 0.1 mi)

Room Amenities

Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers 31 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Beds feature down comforters. 43-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Machu Picchu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include free minibar items and safes. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Clothes dryer
  • Separate bedroom
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Tinkuy - This buffet restaurant specializes in international cuisine and serves lunch only. Reservations are required.

Tampu - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Tampu Bar - This cocktail bar specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.

This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 248.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No lifts
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Car not required
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Belmond Protects (Belmond)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 248.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Machu Picchu
  • Machu Picchu Lodge
  • Machu Picchu Lodge Sanctuary
  • Machu Picchu Sanctuary
  • Machu Picchu Sanctuary Lodge
  • Sanctuary Lodge
  • Sanctuary Lodge Machu Picchu
  • Sanctuary Machu Picchu
  • Sanctuary Machu Picchu Lodge
  • Machu Picchu Sanctuary Hotel
  • Belmond Sanctuary Lodge Machu Picchu
  • Belmond Sanctuary Lodge
  • Belmond Sanctuary Machu Picchu
  • Belmond Sanctuary
  • Belmond Sanctuary Lodge
  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

You should know

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.