94.0% Based on 1156 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A family-friendly stay in Maasai Mara awaits you at Mara Serena Safari Lodge. You'll be steps from Maasai Mara National Reserve. Highlights at this lodge include a restaurant, an outdoor swimming pool and free self parking.

All 74 rooms feature free WiFi, balconies and dining areas. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium linens invite a good night's rest. Sitting areas, room service and coffee/tea makers are also available.

At the lodge's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and kids' swimming pool. Business amenities include a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, a free manager's reception and coffee/tea in a common area. There's also the convenience of an airport shuttle.

With a stay at this 4-star Maasai Mara lodge, you'll be 21.5 km (13.4 mi) from Oloololo Gate and 38.5 km (23.9 mi) from Musiara Gate.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$723* Per night/room 1 Sep. - 2 Sep.

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Trip Advisor aggregated rating

94.0% of guests recommend out of 1156 reviews

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About the Mara Serena Safari Lodge

Location Maasai Mara Game Reserve, Maasai Mara,

Property Features

Mara Serena Safari Lodge offers its guests an outdoor pool, a fitness centre, and a kid's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Spa services, tour or ticket assistance, and gift shops/news stands are also featured at the family-friendly Mara Serena Safari Lodge. A round-trip airport shuttle (available on request) is available for a fee. Free self parking is available.

  • 1 floor
  • 74 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nairobi (NBO-Jomo Kenyatta Intl.) (315.1 km / 195.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mara Serena Safari Lodge offers 74 forms of accommodation with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature premium bedding. This Maasai Mara lodge provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Private balcony
  • Dining room
  • Sitting area
  • Deep soaking tub
  • In-room dining (limited hours)
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Ensuite bathroom

Food & Drink

The lodge hosts a free manager's reception on selected days.

Mara Serena Safari Lodge has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 6 AM - midnight.

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

This property is located inside a national park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from time of issue. If guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 6 AM - midnight.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 70 per person, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person
  • Airport shuttle fee per child: USD 13.00 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mara Serena
  • Mara Serena Lodge
  • Mara Serena Safari
  • Mara Serena Safari Lodge
  • Mara Serena Safari Lodge Masai Mara
  • Mara Serena Safari Masai Mara
  • Serena Lodge Mara
  • Serena Mara
  • Serena Mara Lodge
  • Serena Mara Safari Lodge

You should know

  • Mara Serena Safari Lodge offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.