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Fairmont Mara Safari Club

4.0 star property

Photo gallery for Fairmont Mara Safari Club

An outdoor dining area with tables and chairs, a sign reading 'BOMA RESTAURANT,' and a natural, wooded backdrop.
Property video
A four-poster bed with a canopy, a wooden nightstand, a small table with a bowl of fruit, and a view of the outdoors.
3 restaurants; breakfast, lunch and dinner served
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Bar
  • Laundry room
The current price is AU$1,905
includes taxes & fees
28 June - 29 June

Explore the area

View map
Masai Mara National Reserve, Maasai Mara
  • Place, Ol Chorro Conservancy
    ‪1 min walk‬
  • Place, Mara North Conservancy
    ‪23 min drive‬
  • Place, Lemek Conservancy
    ‪23 min drive‬
  • Airport, Maasai Mara (ANA-Angama Mara)
    ‪129 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A tented accommodation with a bed, bedside table, and a view of the surrounding greenery.

Deluxe Room, 1 Queen Bed

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Riverfront Tent with Queen Bed)

A tent-style room with a bed, a table with chairs, and a view of a garden.

Room, 1 Queen Bed (Riverfront Tent with Queen Bed)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Riverfront Tent with Twin Beds)

Pillow-top beds, minibar, in-room safe, desk

Room, 2 Queen Beds (Riverfront Tent with Twin Beds)

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tent, 2 Single Beds (Riverfront. Accessible)

A tented accommodation with a bed, a table with a bowl of fruit, and a woven basket.

Tent, 2 Single Beds (Riverfront. Accessible)

  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

About the area

Maasai Mara

At Fairmont Mara Safari Club you'll be within steps of Ol Chorro Conservancy and Mara River. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, The Dining Room, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Other amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. There's also the convenience of free self parking. .With a stay at this 4-property class Maasai Mara hotel, you'll be 6.7 km (4.1 mi) from Lemek Conservancy and 25.7 km (16 mi) from Motorogi Conservancy.

What's nearby

  • Ol Chorro Conservancy - 1 min walk - 0.0 km
  • Mara North Conservancy - 23 min drive - 11.1 km
  • Lemek Conservancy - 23 min drive - 11.1 km
  • Motorogi Conservancy - 56 min drive - 28.0 km

Getting around

  • Maasai Mara (HKR-Mara North) - 54 min drive

Restaurants

  • ‪Hotel Fairmont Mara Safari Club - ‬3 min walk
  • ‪Fairmont Restaurant - ‬3 min walk
  • ‪Fairmont Mara Bar - ‬3 min walk

About this property

Fairmont Mara Safari Club

Some rates at Fairmont Mara Safari Club are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, spa services, and a library are also featured at the business-friendly Fairmont Mara Safari Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Maasai Mara hotel.

  • 51 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Fairmont Mara Safari Club offers 51 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This accommodation is furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Deluxe Tent (3 Safaris included)
Mara Intrepids Tented Camp
Maasai Mara
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.8 out of 5, Exceptional, 59 reviews
The price is AU$1,005
includes taxes & fees
30 June - 1 July
Mara Intrepids Tented Camp

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Lounge and Main Bar
  • The Pool Bar

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • Area rugs in room
  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Fairmont Mara Safari Club recommends that guests arrange ground transportation from the airport prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 70.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 130 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Fairmont Mara
Fairmont Mara Safari Club
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Hotel Masai Mara
Fairmont Mara Safari Club Masai Mara
Fairmont Safari Club Mara
Mara Fairmont
Mara Safari Club
Mara Safari Club Fairmont
Safari Mara
Fairmont Mara Safari Hotel
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Maasai Mara
Fairmont Mara Safari Club Hotel Maasai Mara

Frequently asked questions

What is the cancellation policy at Fairmont Mara Safari Club?

Fairmont Mara Safari Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Mara Safari Club?

As of 27 June 2026, prices found for a 1-night stay for 2 adults at Fairmont Mara Safari Club on 28 June 2026 start from AU$1,905, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Mara Safari Club?

Yep, Fairmont Mara Safari Club has a free self car park. Onsite parking is limited.

Is there a spa on site at Fairmont Mara Safari Club?

There's no onsite spa, but this property does offer services like massages.

Does Fairmont Mara Safari Club have a pool?

Fairmont Mara Safari Club has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Fairmont Mara Safari Club?

Fairmont Mara Safari Club features an outdoor pool, 3 restaurants and 2 bars. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Fairmont Mara Safari Club a romantic place to stay?

24-hour room service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Mara Safari Club.

Is there a free airport shuttle available at Fairmont Mara Safari Club?

No, Fairmont Mara Safari Club does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Mara Safari Club?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Mara Safari Club?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Mara Safari Club?

No, pets are not allowed.

Fairmont Mara Safari Club Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities
Fantastic staff and accomodation
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shamsul

Liked: Cleanliness, staff & service, amenities
Great stay. Hospitality was fabulous! Staff are diamonds. Only issue was tents were bit cold at night!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

GOKHAN

Liked: Cleanliness, staff & service, amenities
Absolutely loved our stay at Fairmont Mara Safari Club! The location by the river is beautiful, the tents are comfortable, and the whole place feels peaceful and special. The staff were kind and very helpful, the food was great, and the safari drives were amazing. We saw so much wildlife and had the best time. Truly a memorable experience — highly recommended!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Dominic was the BEST! Felt so much love for the staff. Most unique and magical hotel stay experience of my life.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay ! Amazing Staff ! Amazing Hotel

The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Denis K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mara Safari Club was an unforgettable experience, enhancing our 10th wedding anniversary. Hannah Gitau and Miriam Akhonya’s communication and attention to detail, along with the staff’s care, made our stay smooth. Charles and Eddie’s orientation was excellent. Our room had a welcome message from Jackson and team, who kept it stocked and clean. We had a stunning view of hippos from our room. Staff recognized us by name in the lobby, and David at the bar knew our drink orders. Rose, our server, was attentive, and other staff like Shiko, Kilonzo, and James contributed to our experience. Game drives with Alfred and Steve were highlights, spotting the Big Five and exceeding expectations. On our last day, Lamson and Steve made the drives exciting. William, Mary, Winny, and others made us feel like family. We cherished the boma dinners and surprise celebrations. We hope the staff are recognized for their work and interns can join the team. Thank you for an amazing experience.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great place

A great place. Had a great 4 days here. We drove in--I would recommend a driver or flying in as the road is very difficult. Saw everything possible as far as wildlife. Loved it!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service, goog game drive experiences
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Maina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility. Check in was relaxed and seamless. The tents were just beautiful - have everything you would need yet you still feel like you are one with nature. The facilities are impeccably maintained. Included in the price are 3 sumptuous meals a day - can’t beat full board! The bar was well stocked and though the premium drinks are a tad pricey, the service makes them well worth it. Tea, coffee, cookies and hot chocolate are complimentary and available 24 hrs/day. The game drives were just awesome! Two game drives a day included in the price, and our driver Jeremiah knew the Mara inside and out - he has been there 21 years and has such a wealth of knowledge! We saw all the animals you could think of - plenty of elephants, lions, giraffe, cheetahs, rhinos, hyenas, warthogs, antelopes, hippos... you name it! Just barely missed catching the big 5 as two leopards disappeared from our view. Overall I was totally impressed with the Fairmont and will certainly be back.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Roy

Liked: Cleanliness
Disliked: Staff & service

Charging like a 5 * hotel for a 3 * service!

Charging like a 5 star hotel for a 3 star service! Very very disappointing stay! 1) Hotel feels dead (no atmosphere at all) 2) Charges everything as extras on check out (you end up paying more than a 5 star hotel), (supposedly all inclusive but charges u even for water and soft drinks, park entrance...) 3) Service is bad: whatever you order the reception asks you to come pick it up by yourself! 4) Internet only works at the reception 5) Safari drives: the driver would drop us at the hotel half an hour before drop off scheduled time 6) Asked to borrow a mosquito repellent at dinner and they didn’t even have that (in a safari camp)!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This is my second time at the hotel and I’m already planning when I can return. The manager is fabulous and went out of his way to resolve everything when our luggage was lost by the airline. Everyone who works there goes above and beyond. John will make sure you have everything you need when you eat and Steve Larry makes delicious food. Hannah is so sweet and helpful in the gift shop. Joshua took great care of our room. Hot water bottles are left in the bed so it’s extra snuggly when you sleep and he wakes you up with coffee, Kenyan tea or hot chocolate. Last but not least, our incredible guide was Jonathan. I brought my husband back to Kenya for our honeymoon because of my first experience with Jonathan as a guide. He is incredible-let him teach you and I promise you’ll leave with Kenya and the Mara strongly placed in your heart.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fantastic, service impeccable. In the quieter part of the park, so feels really exclusive. Still saw 4 of the big five.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Yeuk See Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a brilliant and unforgettable stay at the Fairmont Massai Safari Club. Everything is perfect including the tents, the game drive, the buffets, and of course the wonderful nature around including all the hippos and monkeys directly coming into the Club sometimes. We had a great guide for the game drive called Boston. He’s so passionate and knowledgeable about the safari animals, and he can even anticipate where the leopard, lions and elephants to go next. That really helped us to have take a lot of very close up photos of the animals. The buffets are also the best we have had during our whole stay in Kenya among different resorts/hotels. There’s a lot of variety and the quality is very consistent. We particularly missed the great salads after we left the Club. We stayed for three nights, and we always had some great choices in every single meal. The only downsides are 1) it’s not close to the main migration area of Massai Mara. You need to take a long ride to go there. 2) the reception doesn’t operate 24 hours. When we wanted to check out early on the last day, we needed to wait for 30 minutes before the receptionist started the day.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food Needs improvement. Also this is the conservatory which is at the end of the national park. You can see the animals what are available but not the migration, which is plentiful.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this fabulous lodge

Excellence lodge and fantastic service. Fabulous game drives
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding safari experience! All the staff were helpful and nice. Antoine was an amazing safari guide. Very knowledgeable!
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent!! The staff is extremely accommodating and welcoming. Truly a blessing to be able to stay in this magical place.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent stay . Game to be seen from moment you exit the camp. Over the 3 days we stayed we were lucky to see all big 5. Food prepared by the chef was excellent.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Have been on 2 prior safaris, this was by far the best. Simply amazing animals, amazing staff and amazing property.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel pick for your Masai Mara Safari

Amazing hotel in the mara! The tent Accomodations were beautiful!!! Wake up to the sound of hippos, enjoy your coffee looking at the river in complete peace. Excellent privacy. Safari was the highlight. Game drivers were so knowledgeable and really made an effort to make sure you see all the animals. Big thanks to Allen and Henry.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Deesch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Fantastic place to stay and the drivers are very knowledgeable. Got to see 4 out of the Big 5 in only 2 safari trips. You only need 2 - 3 nights there.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Our family had a wonderful time and would return. Their website accurately depicts their accommodations. The location allows you to view hippos and crocs right from the property and all of the tents are facing the river for a nice view. The food was good to very good. The tents are clean and in good repair. The employees are friendly and want to be helpful, for example I unknowingly dropped some money on the floor and our waiter spotted it and quickly returned it to me. Our game driver John went out of his way to make sure that we spotted the big 5 plus so much more. It is a mix between a tented camp and a resort, it has a larger feel to it but that suited our needs perfectly.
Verified

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommmend!

AMAZING stay, great game drives, food is very very good and most of all the service and people are wonderful
Verified

10/10 Excellent

Yeol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

환상적인 사파리 투어..

전체적으로 만족할 만한 서비스를 제공하고 있으며, 스태프 모두가 친절하다. 그러나 호텔스 닷컴에서 예약할때는 없었던, 환경세 (PARK Fee)를 요구 하였다. $80/ (1day / preson) 환경세를 내는것은 불만은 없으나, 미리 고지 하지않았던 것이 조금 불쾌함.. 식사는 비용에 모두 포함되어 있으나. 음료는 별도로 구매 하여야 함. 식사의 상태는 전반적으로 괜찮으나.. 소금이 많이 쓰인다. 사파리 투어는 빼놓지 말고 꼭 다녀올것.. 다 다른곳으로 투어를 나가니.. 특별한 것이 없다면 반드시 반드시 사파리 투어를 가야함. 자신이 가지고 있는 가장 좋은 카메라를 가지고 갈것.. dsrl 150mm ~~ 300mm 추천...
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe & snug at Kenya's Fairmont Mara Safari Club

Staff (Geoffrey, John, Munene, Miriem) were welcoming & generous with their hospitality from pick up at the airstrip, till departure. There were food choices to suit all, thanks to Chef Nicholas & Team. Delicious wine selection, especially the Mara Red, and great table service, thanks Stephen, Alex & others. Driver Ashford was very skilled in navigating the varied terrains, making me feel safe at all times. His knowledge of game & birds was welcome. Location is great, altitude of 5300 feet, just south of the Equator, with large well appointed tents high above the Mara River, and we could see hippo and crocodiles from our verandah. Plenty of bottled water in the tent, plus fruit plates, coffee machine, tea, minibar. Sammy the room attendant did a great job looking after our needs, and kept the tent immaculate. And the hot water bottles in both queen beds every evening were Devine. The lounges and dining room, plus verandahs wrapping around the main building are all decorated with the African decor that sits so well in a lodge atmosphere. The gift shop has a huge selection of things, reasonably priced. Security at the Lodge is excellent, all vehicles are scrutinised before entry (thanks Wilson), electric fences discretely in the trees, regular patrols, plus personal electronic safe. All in all, just as you would expect from a Fairmont property in the wilderness, and a wonderful way to experience Kenya. We saw lots of animals. The massing for the Migration is stunning.