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Kaani Palm Beach

4.0 star property

Photo gallery for Kaani Palm Beach

A pool with a view of the ocean and a sunset.
Creator video
A balcony with two wicker chairs and a small table, overlooking a beach with clear turquoise waters and a distant island.
A spacious lobby with a marble floor, comfortable seating, large windows offering a view of the beach, and a chandelier.
A beach with white sand, two white lounge chairs, and a palm tree.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$323
includes taxes & fees
11 Aug - 12 Aug

Explore the area

View map
Ziyaaraiy Magu Road, Maafushi, Kaafu Atoll, 08090
  • Place, Bikini Beach
    ‪1 min walk‬
  • Place, Water Sports Beach
    ‪1 min walk‬
  • Place, Maafushi Mosque
    ‪3 min walk‬

Room options

View all photos for Deluxe Double Room Seaview with Balcony

A hotel room with a large bed, a desk, and a view of the ocean through a sliding door.

Deluxe Double Room Seaview with Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room City view with Balcony

A hotel room with a large bed, a desk, and a view of the ocean through a sliding door.

Deluxe Double Room City view with Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room Seaview with Balcony

A modern bedroom with two beds, a large window with a view of the sea, and a white textured wall.

Deluxe Family Room Seaview with Balcony

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room City view with Balcony

A hotel room with two beds, each with blue and white bedding, and a decorative orange pillow. There are wall-mounted lights above each bed.

Deluxe Family Room City view with Balcony

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room Seaview with Balcony

A hotel room with two beds, a desk, and a view of the ocean.

Deluxe Quadruple Room Seaview with Balcony

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Excludes Window Access)

A modern hotel room with a large bed, a desk, and a TV.

Standard Double Room (Excludes Window Access)

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room City View With Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room City View With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room Sea View With Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Sea View With Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room Sea View With Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Quadruple Room Sea View With Balcony

  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

About the area

Maafushi

At Kaani Palm Beach you'll be within steps of Bikini Beach and Water Sports Beach. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Palm Beach Restaurant, is open for breakfast, brunch, lunch and dinner. Enjoy the outdoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Maafushi hotel include Maafushi Mosque and Maafushi Harbor.

What's nearby

  • Bikini Beach - 1 min walk - 0.1 km
  • Water Sports Beach - 1 min walk - 0.1 km
  • Maafushi Mosque - 3 min walk - 0.3 km
  • Maafushi Harbor - 6 min walk - 0.6 km
  • Maafushi Reef - 8 min walk - 0.7 km

Getting around

  • Male (MLE-Velana Intl.) - 12 min drive

Restaurants

  • ‪Moonlight - ‬8 min walk
  • ‪Fish Island Seafood Restaurant - ‬2 min walk
  • ‪Mr. Octopus Cafe - ‬2 min walk
  • ‪Salmonia - ‬2 min walk
  • ‪Navio - ‬6 min walk

About this property

Kaani Palm Beach

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Kaani Palm Beach such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Maafushi hotel.

  • 105 guestrooms or units
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Dining venue
Kaani Palm Beach offers 105 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. 40-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Maafushi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Similar properties

Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Arena Beach Hotel
Maafushi
  • On private beach
  • Pool
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 240 reviews
The price is AU$292
includes taxes & fees
11 Aug - 12 Aug
Arena Beach Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times for a surcharge

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Infinite Cafe
  • Palm Beach Restaurant

Things to do

  • Beach yoga
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80
  • Christmas Eve (24 December) Gala Dinner per child: USD 50 (from 2 to 10 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 100
  • New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 2 to 10 years old)
  • A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 2 years of age.
  • Boat transfer per adult: USD 25 (one-way)
  • Boat transfer per child: USD 15 (one-way), from 2 to 9 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per person (return)
  • Airport shuttle fee per child: USD 30 (return), (from 2 to 9 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Kaani Palm Beach Hotel
Kaani Palm Beach Maafushi
Kaani Palm Beach Hotel Maafushi

Frequently asked questions

What is the cancellation policy at Kaani Palm Beach?

Kaani Palm Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kaani Palm Beach?

As of 10 Aug 2026, prices found for a 1-night stay for 2 adults at Kaani Palm Beach on 11 Aug 2026 start from AU$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kaani Palm Beach?

Yep, Kaani Palm Beach is on Bikini Beach. Fun beach activities include yoga, snorkelling and windsurfing. You can also find boat tours.

Is there a spa on site at Kaani Palm Beach?

Yep, there is an onsite spa at Kaani Palm Beach. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Kaani Palm Beach have a pool?

Kaani Palm Beach has an outdoor pool. The pool is open 8:00 AM to 7:30 PM.

What luxury perks are available at Kaani Palm Beach?

Kaani Palm Beach features a private beach, a full-service spa and an outdoor pool.

What makes Kaani Palm Beach a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Kaani Palm Beach.

Is Kaani Palm Beach family-friendly?

You bet! With amenities such as children's meals and a private beach, as well as highchairs in the guestrooms, it's no surprise that Kaani Palm Beach is a hit with families.

Is there a free airport shuttle available at Kaani Palm Beach?

No, but there's an airport shuttle that runs 24 hours a day at scheduled times for a fee.

Is there a bar or restaurant at Kaani Palm Beach?

Yep, you can grab a meal at Kaani Palm Beach's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Kaani Palm Beach?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kaani Palm Beach?

No, pets are not allowed.

Kaani Palm Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 134 reviews
Rating 8 - Good. 36 out of 134 reviews
Rating 6 - Okay. 14 out of 134 reviews
Rating 4 - Poor. 1 out of 134 reviews
Rating 2 - Terrible. 7 out of 134 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location, staff and service were would definitely recommend
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

jevon

Liked: Cleanliness, staff & service, amenities
wonderful staff in hotel and restaurant; very nice breakfast buffet; large room with nice balcony; great location right on the beach. had a wonderful 3 night visit and would stay again if i return to maafushi.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tevin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and rooms
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities
Amazing staff - very friendly and service mindes.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great location and excellent food options
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Jardina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the balcony was superb. Staff were very friendly. Buffet breakfast was good. Restaurant food was also good. Pool was fantastic.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!! The tours the best
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel nice all good. Stay next time....
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I communicated in my reservation my view preference and upon arrival , you exceeded my expectations! I was comfortably snd extremely pleased with the accommodations. customer service, location, my food and the kindness of your staff. Allon was especially kind in helping make my husband's birthday very special by y being attentive and taking a few photos of our dining. Thank you to the entire waitstaff and my french toadt and omelet makers! Immefiate eye contact and a big smile always. Will not stay anywhere else when I return.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Giulia

The hotel is probably one of the best options you can find in Maafushi, however, the standard is fairly low. The room was quite clean and spacious, and the balcony view on the sea is really pleasant. The negative points are a warn out lobby and a less than premium check in experience. You are only given a towel and face towel per person (forget about slippers). The restaurant food is acceptable but Overall the hotel has an overcrowded feeling. The staff is generally kind but does not give the impression of being properly trained.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The sea view is beautiful
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing, helpful and very attentive: it was wonderful experience staying there. Breakfast was delicious with lots of variety and we went on 4 excursions with Kaani team and everything was fantastic! Well organized, on time, and again, wonderful staff! Certainly recommend.
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
happy with everything
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magic, Roxanne, Try, Maga, Linda and Shafiq were all amazing. All the staff were super friendly and helpful The individuals named above went above and beyond to make our stay and our marriage ceremony amazing. My wife and I couldn't be happier, and we will certainly be coming back. Thanks again to our new friends at the Kaani Palm Beach.
Stayed 8 nights in Feb 2025
Verified review

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Boring breakfast with limited fresh fruits and veggies. Boring buffet dinner. I recommend, you don’t buy with your stay. Same boring foods with limited fruits and veggies. City view is “building view”. No city, just walls and bricks. It’s good hotel for those who are budget conscious. IT’S A DRY RESORT. No alcohol beverages sold at the hotel or surrounding restaurants. Loved the cleanliness. It’s clean. Loved the staff. Professional. Staff is nice. THEY TAKE GREAT CARE IF YOU. Loved the location. Great location. All roads surrounding the hotel are made of dirt so, no cute shoes. The beach is extremely rocky so wear water shoes to protect your feet.
Beach
Eggs and pancakes breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Michael Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible peaceful setting. The staff always ready to help in any way, another towel? Don't need service? ok, but here is your complementary water for today. Just need towels, no problem. Beautiful lounge area as you enter. Excellent dining area and breakfast buffet!
Stayed 9 nights in Oct 2024
Verified review

8/10 Good

Vyacheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had top room with ocean view. Can only recommend if you can afford it. Infinity pool on the rooftop "must see" place No fitnes or anything for sport in the hotel! Plan rather watersport activities.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
I have just returned to Canada after my stay at Palm beach hotel. I had a great vacation thanks to the efforts of the Palm beach staff and especially Magic (ask for him). The room was clean and the food was good. I tried almost all the excusrions they had and I was very happy that I gave it a try as I enjoyed every single one ( Hasan will take amazing pictures of you ). I strongly recommand this hotel.
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, staff and views

What a wonderful stay we had. The hotel is right on the bikini beach so you step out of the hotel and BAM beach time. The hotel is clean and fresh and everyone has their role to play. Great snorkeling experience and felt safe and well looked after. Meal options are fab and the buffet dinner is a treat. We stayed in the deluxe room with balcony, room 1704 and it was amazing to see the sun set, beach from our bed. We met Anisur whilst dinning and he was always so friendly with us. Giving us tips off lovely food and drinks to try at that time. He was attentive with our dishes and drinks and always was very respectful and happy and smiling. A true asset as out a lot of other staff we met but couldn't remember there names. Absolutely recommend this hotel and look forward to coming again.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Anik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Pleasant Stay.” Positive Points: 1. Amazing view from the balcony (top floor). 2. Wonderful location (travel-friendly crowd). 3. ⁠Staffs of the restaurant were well-trained. Negative Points: 1. The difference of the room rate from one website to another (or direct rate from the property) is huge. 2. ⁠Staffs of the reception should be professional.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Cade Aniseto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was probably the best hotel for the amount of money we paid. Its definitely not luxurious or anything. There is no AC except in the hotel room. The food buffet is terrible, wet bread, rice and chicken every day. The breakfast doesn't even have real bread, ham and cheese or anything like that. Its better to just book the hotel and eat in the restaurants right next to it. The bed was very comfortable and the room was clean.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really the hotel, it is in front of the best beach on the island (bikini beach), food is okay and Tours are fun. The hotel is very small but well maintained. Rooms are medium size and very clean and comfortable beds. Drinking bottle Waters given everyday. Staff is very nice, helped to get my luggage from the airport the next day. Area is nice, whole are is safe to walk at night. The island is very small and can see it all in 20 mins. Kaani hotels are a chain with few hotel in the island, next to each other. I have stayed in another one before but this one is defiantly worth paying the extra money. I really recommend this hotel and I would stay here again if I come back. I would probably do tours and meals outside just because are cheaper but the hotel has the convenience of having it right there without leavings the property.
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

Naresh-Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaani Palm beach was excellent hotel. I enjoyed my 3 days with very good breakfast. My room was beach facing with balcony. Clean and resonabily maintained service items. One of the plugs was not work. I repoted and they sent a electrician straightway. A small but decent infinitely pool was very good with excellent views. Face to face communication was very good with the staff. But over the telephone, it was a bit weak. The weakest link is the advise on transfer from the airport to Maafushi is less frequent outside of 7 am to 6 pm, also the costly. Hope some clear information transfers and well published timetables would have been very useful.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Lorraine

Liked: Staff & service, amenities, property conditions & facilities
We stayed here for 9 nights, celebrating our 20th anniversary! PROS: staff - some staff members (Karim in the restaurant) go above and beyond, excursions were fantastic - we done snorkeling with sharks and the turtles, both were brilliant, the staff running these excursions are amazing and do absolutely everything in their power to make sure you have the best experience, a la carte dining is exceptional, pool, spa etc were all great, I'd recommend having a massage while you're here. CONS: our bedding was not changed once, housekeeping was quite basic, our room was tiny (city view 2905) as was the balcony-not the room shown on expedia, the minute you arrive you're bombarded with excursion options - which were massively oversubscribed, the shower pressure in our room was a poor, there was a terrible smell, we asked them to look at this and they sent someone up who turned it on and said its ok and left. Whilst out one night a storm hit, on return to our room there was puddles of water on the ledge above the bed, mattress, bedding was soaked, maintenence came up climbed outside and pointed out where water was coming in, said they'd sort it, but no mention of wet bed, my husband said no this was the last straw we want moved, the boy that came to take us to the new room was really rude basically indicating we'd done it! New room was huge, shower pressure perfect, huge balcony and the same as on expedia! We did have a great time, its a lovely hotel and we'd come back.
Stayed 9 nights in Apr 2023