See all properties
Save

Sofitel Legend Metropole Hanoi

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, 4-minute walk to Hoan Kiem Lake

Photo gallery for Sofitel Legend Metropole Hanoi

Exterior
3 bars/lounges, poolside bar
3 restaurants, breakfast served
Exterior
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
The current price is AU$599
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Opera House
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Opera wing, Premium room, Twin beds

Opera wing, Premium room, Twin beds

Opera wing, Premium room, Twin beds

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Opera wing, Grand Premium room with Club privileges and benefits, King bed

Opera wing, Grand Premium room with Club privileges and benefits, King bed

Opera wing, Grand Premium room with Club privileges and benefits, King bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Wing, Prestige Suite with Club Privileges and Benefits, King Bed

Opera Wing, Prestige Suite with Club Privileges and Benefits, King Bed

Opera Wing, Prestige Suite with Club Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Opera Wing, Grand Premium Room with Club Privileges and Benefits, Twin Beds

Premium bedding, down duvets, pillow-top beds, minibar

Opera Wing, Grand Premium Room with Club Privileges and Benefits, Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Opera wing, Premium room, Queen bed

Opera wing, Premium room, Queen bed

Opera wing, Premium room, Queen bed

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Wing, Metropole Suite with Metropole Privileges and Benefits, King Bed

Heritage Wing, Metropole Suite with Metropole Privileges and Benefits, King Bed

Heritage Wing, Metropole Suite with Metropole Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Executive Lounge
Fridge
LED TV
Hypo-allergenic bedding
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage wing, Luxury room, Queen bed

Heritage wing, Luxury room, Queen bed

Heritage wing, Luxury room, Queen bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage wing, Luxury room, Twin beds

Heritage wing, Luxury room, Twin beds

Heritage wing, Luxury room, Twin beds

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Fridge
LED TV
Hypo-allergenic bedding
Renovated in 2023
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, King Bed

Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, King Bed

Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, Twin Beds

Premium bedding, down duvets, pillow-top beds, minibar

Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Heritage wing, Charlie Chaplin Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Charlie Chaplin Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Charlie Chaplin Suite with Metropole Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage wing, Graham Greene Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Graham Greene Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Graham Greene Suite with Metropole Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage wing, Somerset Maugham Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Somerset Maugham Suite with Metropole Privileges and Benefits, King Bed

Heritage wing, Somerset Maugham Suite with Metropole Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Opera wing, Grand Prestige Suite with Club Privileges and Benefits, King Bed

Opera wing, Grand Prestige Suite with Club Privileges and Benefits, King Bed

Opera wing, Grand Prestige Suite with Club Privileges and Benefits, King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 176 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Hanoi

Sofitel Legend Metropole Hanoi places you in the centre of Hanoi, connected to a shopping centre and within a short 5-minute stroll of Trang Tien Plaza and Hoan Kiem Lake. Highlights at this luxury hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .A relaxing visit to Le Spa du Metropole can include hot stone massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Spice Garden Restaurant, is open for breakfast, lunch and dinner. Le Club Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the nightclub, gym, Hot tub and sauna. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this Old Quarter hotel include Vietnam Women's Museum and Hoa Lo Prison Museum.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Hanoi Opera House - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km

Getting around

  • Hanoi Railway Station - 7 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Sofitel Legend Metropole Hanoi - ‬1 min walk
  • ‪Kem Tràng Tiền - ‬2 min walk
  • ‪Hotel de L'Opera - ‬2 min walk
  • ‪Pizza 4P - ‬2 min walk
  • ‪Le Beaulieu - ‬1 min walk

About this property

Sofitel Legend Metropole Hanoi

Luxury Hanoi hotel connected to a shopping centre, 4-minute walk to Hoan Kiem Lake
As a guest of Sofitel Legend Metropole Hanoi, you'll find an outdoor pool, a health club, Access to hot tub, and a sauna. There are 3 restaurants and 3 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A nightclub, spa services, and a terrace are also featured at the luxury Sofitel Legend Metropole Hanoi. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Sofitel Legend Metropole Hanoi was completed in December 2023.

This Colonial Hanoi hotel is smoke free.

  • 358 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • Conference rooms
  • Built in 1901
  • Nightclub
  • Manager's reception (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sofitel Legend Metropole Hanoi offers 358 accommodations with fireplaces and minibars. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, designer toiletries and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Similar properties

Suite, Terrace (Opera) | Bathroom
Capella Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 68 reviews
The price is AU$981
includes taxes & fees
12 Dec - 13 Dec
Capella Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 41 for adults and USD 20.50 for children
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • angelina Restaurant & Bar
  • Bamboo Bar
  • Le Beaulieu Restaurant
  • Le Club Bar
  • Spice Garden Restaurant

Things to do

  • Designer stores
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Children's books
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1901
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Metropole Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 155.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41 for adults and from USD 20.5 for children
  • Airport shuttle fee: USD 171 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 171
  • Rollaway bed fee: USD 155.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Sofitel Metropole
Metropole Hanoi
Metropole Sofitel Hanoi
Sofitel Hanoi
Sofitel Legend Metropole
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hotel
Sofitel Legend Metropole Hotel Hanoi
Sofitel Metropole Hanoi
Sofitel Metropole Legend Hanoi
Accor Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi
Sofitel Legend Metropole Hanoi Hotel
Hanoi Sofitel
Sofitel Legend Metropole Hanoi Hotel
Sofitel Legend Metropole Hanoi Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Sofitel Legend Metropole Hanoi?

Sofitel Legend Metropole Hanoi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Legend Metropole Hanoi?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Sofitel Legend Metropole Hanoi on 7 Jan 2026 start from AU$599.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Sofitel Legend Metropole Hanoi?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Sofitel Legend Metropole Hanoi have a pool?

Sofitel Legend Metropole Hanoi has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Sofitel Legend Metropole Hanoi?

Sofitel Legend Metropole Hanoi features a nightclub, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sofitel Legend Metropole Hanoi a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Sofitel Legend Metropole Hanoi.

Is Sofitel Legend Metropole Hanoi family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as children's books and childcare services in the guestrooms, it's no surprise that Sofitel Legend Metropole Hanoi is a hit with families.

Does Sofitel Legend Metropole Hanoi serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Legend Metropole Hanoi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofitel Legend Metropole Hanoi?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Legend Metropole Hanoi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sofitel Legend Metropole Hanoi?

No, pets and service animals are not allowed.

Reviews

Sofitel Legend Metropole Hanoi Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 858 out of 1002 reviews
Rating 8 - Good. 106 out of 1002 reviews
Rating 6 - Okay. 25 out of 1002 reviews
Rating 4 - Poor. 8 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

Reviews

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar! Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed! This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning.
Stayed 8 nights in Aug 2025

10/10 Excellent

Gary, Melbourne

Liked: Staff & service, property conditions & facilities
The hotel services were excellent and the staff were impeccable going over and above, no requests were too much and i would like to say a massive thank to Dac Vu from the butler team, he helped us out massively when our tour was rescheduled and can not thank him and the team enough for helping us out. Would highly reccomend this hotel and will definitely be back next time in Hanoi
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Woo Suk, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 2 nights in Aug 2025

10/10 Excellent

CHRIS

Stayed 2 nights in Aug 2025

10/10 Excellent

ANDRES

Stayed 3 nights in Aug 2025

10/10 Excellent

nahed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience
Stayed 1 night in Jul 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, great location, lovely pool area, private and refined.
Stayed 1 night in Aug 2025

10/10 Excellent

Brietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2025

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAA
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

miriam

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. All amenities right there. Staff was always great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ahmed, Springfield Gardens

Stayed 3 nights in May 2025

10/10 Excellent

Jonny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great service. Fantastic food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcos, The Woodlands

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location in the french quarter, close to restaurants and main attractions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in May 2025

10/10 Excellent

Nico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a convenient and beautiful property. The breakfast offering is amazing and worth opting in. The staff is friendly and we enjoyed our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Luxury

This hotel is beautiful, spacious and comfortable. The service is impeccable. I would definitely stay there again. It was truly exceptional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in Central Hanoi near to all the main attractions. Brilliant breakfast but the pool is very small and it can be hard to find a spare lounger.
Stayed 3 nights in May 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above all, I would say that the hotel staff is fabulous. They are kind, attentive, friendly, and could not have been more welcoming. The only issue that we had was concerning the park next to our hotel room that was blasting music day and night. After traveling over 20 hours, it would’ve been nice to have been able to get a good night sleep. I will also note that there were a lot of Scaffolding and miscellaneous extra hotel stuff that was stacked outside of our window of the bathroom. I thought that was unprofessional and would have preferred not to have had to look at it.
Stayed 2 nights in Apr 2025