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4.5 out of 5

"Great surrounds, spacious room with ample facility The feel of tropical and seclusion in one Food and coffee excellent and away from the busy town ... " More

By a verified traveller on Thu 19 Jul 2018

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Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

A family-friendly stay in Luganville awaits you at Village de Santo Resort. You'll be 1.2 km (0.8 mi) from Millennium Cave Tour Office and 8.5 km (5.3 mi) from SS President Coolidge. Highlights at this resort include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy balconies, dining areas, and sitting areas, featured in all 16 individually decorated rooms. Kitchenettes and room service make dining in an option. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Microwaves, coffee/tea makers, and in-room childcare are also available.

The restaurant, Restaurant 1606, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Chiefs Outdoor Area is the resort's own bar, serving drinks along with breakfast and brunch. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights in the region of this 3.5-star Luganville resort include Nanda Blue Hole and Champagne Beach.

Village de Santo Resort ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Village de Santo Resort

Everyone (6)
5 out of 5
Great surrounds, spacious room with ample facility The feel of tropical and seclusion in one Food and coffee excellent and away from the busy town centre

Posted by , from Adelaide SA on 19 Jul. 2018

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Comment from Hotel Management

21 Jul. 2018 by General Manager

Very nice to receive your review and read that you enjoy the surrounds and seclusion of our Resort. Our location is very convenient not too close to town yet an easy 5 minute ride or a nice stroll to center of town. Excellent to learn you rate our food and coffee to high! Thank you for taking the time to review.

4 out of 5
The location was good, the restaurant was great with plenty of choices and the staff very pleasant and friendly, enjoyed a 9 night stay with husband but I don't think it would be ideal for young children because of the high stairs and the fact that the loft only has wire rails.

Posted by , from Singleton NSW on 31 May 2018

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Comment from Hotel Management

27 Jun. 2018 by General Manager

Thank you for your review and taking the time to post. Its pleasing for the staff to hear you enjoyed your 9 nights stay and their friendly service. Chef and his team thank you also for your great feed back on Restaurant 1606, thanks. We most certainly agree with your comment on stairs and mezzanine level.

5 out of 5

Excellent service and atmosphere

The staff were extremely helpful with all our trip plans. Even with last minute bookings, they went above and beyond to assist. We enjoyed dinner at Village de Santo both nights of our stay - there was a vibrant atmosphere with live music and delicious food. We would stay again.

Posted by , from Melbourne, Vic on 9 Jul. 2017

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Comment from Hotel Management

16 Jul. 2017 by Owner/Manager

Taking the time to post a review highlighting service, organization of tours and delicious food in Restaurant 1606 is appreciated by management and staff. Looking forward to meeting you again in Santo.

5 out of 5

Great place

The hosts were quite friendly. I loved the entire experience.

Posted by on 29 Jun. 2017

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Comment from Hotel Management

1 Jul. 2017 by Manager

Thank you for your review. Nice to hear you enjoyed the Espiritu Santo experience in every way. Manager Village de Santo Resort

5 out of 5

Fantastic friendly helpful staff

Pros: Great location, close to town but far enough away. Food - fantastic. Staff very friendly
Location: Great for any activities on Santo. Easy walk to town - taxi if you prefer (very cheap).
We were lucky enough to have the undivided attention of the staff. Special thanks should go to Valerie who treated us like a member of her family, an amazing lady. The managers Nabil and Bev are also great, taking a personal interest in your stay and how it can be made better. The food here should also get a special mention, we had our favourites but the staff kept trying to make it appear special, and we don't think it came out the same way twice - very good value and fantastic taste and presentation.

Posted by , from Brisbane on 4 Jan. 2017

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3 out of 5

Nice hotel but too dire.

Pros: The garden and nice, clean room
Cons: Make the expense of every item to be transparent to the client before offering the service.
Location: 20 minute walk to the town.
The hotel is comfort to stay. It is close to town. What I am not happy with is the cost of airport transport is not made transparent to the clients. The client is recommended to even buy water from the hotel. Everything is expensive.

Posted by on 13 Jan. 2016

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Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Village de Santo Resort. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Luganville resort.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Luganville (SON-Santo-Pekoa Intl.) (7.6 km / 4.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Village de Santo Resort offers 16 accommodations with safes and complimentary toiletries. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 3.5-star resort have kitchenettes with microwaves, separate dining areas, and coffee/tea makers. Bathrooms include showers with rainfall showerheads. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

The resort hosts a free manager's reception daily.

Restaurant 1606 - This poolside restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Chiefs Outdoor Area - This poolside bar specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Village de Santo Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Shuttle transfer per adult: VUV 900 (one-way)
  • Shuttle transfer per child: VUV 450 (one-way), (from 4 to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between VUV 900 and VUV 1500 for adults, VUV 600 and VUV 700 for children (approximately)
  • Airport shuttle fee: VUV 750 per person (one way)
  • Airport shuttle fee per child: VUV 350 (one way), (from 4 to 11 years old)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santo Resort
  • Village de Santo
  • Village de Santo Luganville
  • Village de Santo Resort
  • Village de Santo Resort Luganville
  • Village De Santo Resort Vanuatu/Luganville
  • Village Santo Resort Luganville
  • Village Santo Resort
  • Village Santo Luganville
  • Village de Santo Resort Resort
  • Village de Santo Resort Luganville
  • Village de Santo Resort Resort Luganville
  • Village De Santo Resort Vanuatu/luganville

You should know

  • Village de Santo Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.