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DORMERO Hotel Altes Kaufhaus Lüneburg

Property class: 3

Photo gallery for DORMERO Hotel Altes Kaufhaus Lüneburg

A hotel room with a large bed, a desk, a chair, and a TV.
A restaurant with a view of a canal, modern interior design, and a menu on the table.
A modern hotel room with a pool table, a sofa, and a view of the city.
A riverside café with outdoor seating, a historic building with a tower, and a bridge in the background.
A bar area with multiple 'Sonderbar' signs, a well-stocked bar counter, and a variety of liquor bottles.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$123
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Kaufhausstr. 5, Lueneburg, 21335
  • Place, Stintmarkt
    ‪1 min walk‬
  • Place, Am Sande
    ‪6 min walk‬
  • Place, Alter Kran
    ‪7 min walk‬
  • Airport, Hamburg Finkenwerder Airport (XFW)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

8.8 out of 10
Excellent
(91 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A hotel room with a large bed, a desk, a chair, and a TV.

Comfort Double Room

9.2 out of 10
Wonderful
(58 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings.

Deluxe Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, and a sofa. There are two framed pictures on the wall, a lamp, and a window with curtains.

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • Harbour view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Lueneburg

At DORMERO Hotel Altes Kaufhaus Lüneburg you'll be within just a 10-minute stroll of Alter Kran and Am Sande. Highlights at this hotel include a 24-hour gym, a sauna and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include spa services, a garden and express check-out. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Lüneburg Old Town hotel include Brewery Museum and St. Michaelis.

What's nearby

  • Stintmarkt - 1 min walk - 0.2 km
  • Am Sande - 6 min walk - 0.6 km
  • Alter Kran - 7 min walk - 0.7 km
  • Brewery Museum - 12 min walk - 1.0 km
  • German Salt Museum - 18 min walk - 1.5 km

Getting around

  • Lüneburg Station - 8 min walk
  • Hamburg Airport (HAM) - 75 min drive

Restaurants

  • ‪Pons - ‬1 min walk
  • ‪Steakhaus zur Alten Schmiede - ‬4 min walk
  • ‪Capitol - ‬5 min walk
  • ‪Mälzer Mühle - ‬1 min walk
  • ‪Glockenhof - ‬7 min walk

About this property

DORMERO Hotel Altes Kaufhaus Lüneburg

DORMERO Hotel Altes Kaufhaus Lüneburg offers its guests a sauna and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly DORMERO Hotel Altes Kaufhaus Lüneburg. For a fee, parking is available.

This 3-star Lueneburg hotel is smoke free.

  • 83 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
DORMERO Hotel Altes Kaufhaus Lüneburg offers 83 air-conditioned accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. This Lueneburg hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

A swimming pool with a glass wall, a changing room with towels, and a view of a building outside.
DORMERO Hotel Bergström Lüneburg
Lüneburg Old Town
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,085 reviews
The price is AU$129
includes taxes & fees
15 Nov - 16 Nov
DORMERO Hotel Bergström Lüneburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29.90 per person

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 1:00 PM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel Bergström]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29.9 per person
  • Covered self-parking fee: EUR 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
Lueneburg DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg Lueneburg
DORMERO Altes Kaufhaus Lüneburg
Hotel DORMERO Hotel Altes Kaufhaus Lüneburg
Hotel Altes Kaufhaus
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel
DORMERO Hotel Altes Kaufhaus Lüneburg Lueneburg
DORMERO Hotel Altes Kaufhaus Lüneburg Hotel Lueneburg

Frequently asked questions

What is the cancellation policy at DORMERO Hotel Altes Kaufhaus Lüneburg?

DORMERO Hotel Altes Kaufhaus Lüneburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DORMERO Hotel Altes Kaufhaus Lüneburg?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at DORMERO Hotel Altes Kaufhaus Lüneburg on 15 Nov 2026 start from AU$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DORMERO Hotel Altes Kaufhaus Lüneburg?

Yep, DORMERO Hotel Altes Kaufhaus Lüneburg has a covered self car park with in/out privileges for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to DORMERO Hotel Altes Kaufhaus Lüneburg?

The closest beach to DORMERO Hotel Altes Kaufhaus Lüneburg is Inselsee-Strand (7.7 km).

Is there a spa on site at DORMERO Hotel Altes Kaufhaus Lüneburg?

There's no onsite spa, but this property does offer services like massages.

Does DORMERO Hotel Altes Kaufhaus Lüneburg serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at DORMERO Hotel Altes Kaufhaus Lüneburg?

No, DORMERO Hotel Altes Kaufhaus Lüneburg does not offer an airport shuttle service.

What time are check-in & check-out at DORMERO Hotel Altes Kaufhaus Lüneburg?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at DORMERO Hotel Altes Kaufhaus Lüneburg?

Furry friends are welcome at DORMERO Hotel Altes Kaufhaus Lüneburg, with food and water bowls on offer.

DORMERO Hotel Altes Kaufhaus Lüneburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking close by, great breakfast and close to city center👍
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming is the key word - covering staff, room, atmosphere and the nearby beautiful old city buildings
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in old town Luneburg. Hotel has great amenities and staffs are polite and friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central hotel. Close to everything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel. Perfect location in the old city. Very clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good service. Will choose same place next time
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a very nice city. Big room and a nice parking lot. Very nice staff and a very good breakfast. Highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luneburg is a realt charming city. The hotel has a real good location related to The old town wuth lots of restaurants, bakeries and shots. The hotel room and The bed was excellent. Also The breakfast buffer was outstanding. We will defenitly visit this hotel again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Large rooms, Beautiful view over the River, nice staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, located in the center of Luneburg.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great service and very kind personnel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place , good service
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so pleased with the Alte Kaufhaus in Luneburg.! Always coming back on our travels to the Netherlands. All Staff is super! Location very good , breakfast amazing and parking in the hotelgarage makes everything easy. Beds are comfortable and we always have a good laugh at the "!signs" in the the room. Thank you for this time - we are back in beginning July with our grandchildren. Anita
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfull stay. In the middle of all activities.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. In a cozy area. Beautifull location. Nice beds and a lot of space in the room. Would be nice if we could by coffee/the in the evening at the hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room and bathroom, very comfortably equiped. No problem with wifi. Great staff.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water on the tap and no one to help . Terrible service
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast OK but considering how little we eat it's expensive. Otherwise this is a calm and nice hotel. A plus for the possibility to park.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room with a nice view over the river. Parked at the nearby parking house (500 m) for 11 € (24h) Had breakfast on the other side of the river at ‘Annas Café’. Very cosy place, good food and friendly service, and much cheaper than at the hotel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located to old town, walk over the bridge and you’re there! We asked the clerk for an upgrade so we could see old town and river and we got the one that was on the old facade end with an angled roofline so room was oddly designed but the view was superb!! And the bed was very comfortable. It was sparse with the amenities (coffee maker/hot pot/fridge/ironing board/etc) but we didn’t need them, or ask for them. I’m sure the other rooms are well equipped. Nice conversation areas near the reception with views of the river and old town and even provided snacks and beverages in the afternoon. I loved this hotel!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Stayed here a few times now for work trips. Upon arrival, the reception was unmanned, and we were instructed to go to the DORMERO Bergström to check in. While I understand this is an operational requirement, the queue was significant, leaving the lone staff member on duty under immense pressure as they attempted to manage the surge of arrivals single-handedly. It was clear that the staffing levels provided by management were inadequate for the volume of guests. Furthermore, when I requested an iron and ironing board, items I have successfully accessed here in the past, I was informed that the entire supply for the building had been relocated to the other hotel. When I asked if one could be retrieved, it was explained that this was unlikely. It is frustrating to see basic amenities prioritised elsewhere at the expense of guests at this location
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Room comfort
Disliked: Staff & service
Perfect location in the city center. Excellent breakfast with a view of the river. We had a comfort double room, but it had a small window. Rooms on the first and second floors have large windows, offering a better view of the river. The room was decent, but the windows were very dirty. There is no reception in the morning. No help or advice available if needed
Stayed 1 night in Jul 2025