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Hotel Luzernerhof

4.0 star property
Boardwalk/promenade hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Luzernerhof

Interior
Triple Room
Lounge
Daily continental breakfast (CHF 20 per person)
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$373
includes taxes & fees
16 Oct - 17 Oct

Explore the area

View map
Alpenstrasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪6 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(14 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(61 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

8.0 out of 10
Very good
(3 reviews)

Highlights

Deck/patio
Separate dining area
Individually decorated
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 70 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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4.2 out of 5, Very good, 660 reviews
The price is AU$559
includes taxes & fees
13 Oct - 14 Oct
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About the area

Lucerne

Hotel Luzernerhof places you in the centre of Lucerne, within a short 5-minute stroll of Bourbaki Panorama and Lion Monument. Highlights at this hotel include free in-room WiFi. .Regina Bar is the hotel's own bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Old Town Lucerne hotel include Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lion Monument - 5 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.6 km
  • Chapel Bridge - 6 min walk - 0.6 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Swiss Transportation Museum - 3 min drive - 2.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Basel (BSL-EuroAirport) - 67 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Conditorei Heini - ‬2 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Old Swiss House - ‬3 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with 24-hour front desk and bar/lounge
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Luzernerhof?

Hotel Luzernerhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Luzernerhof?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on 16 Oct 2025 start from AU$362.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Luzernerhof?

The closest beach to Hotel Luzernerhof is Seebad Eich (15.3 km).

Does Hotel Luzernerhof serve breakfast?

Yep, our visitors speak well of the continental brekkie here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Luzernerhof?

No, Hotel Luzernerhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Luzernerhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Luzernerhof?

Furry friends are welcome at Hotel Luzernerhof, with food and water bowls on offer.

Reviews

Hotel Luzernerhof Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 290 out of 705 reviews
Rating 8 - Good. 254 out of 705 reviews
Rating 6 - Okay. 96 out of 705 reviews
Rating 4 - Poor. 44 out of 705 reviews
Rating 2 - Terrible. 21 out of 705 reviews

Reviews

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to lake and station

Close to station. Easy to find. Breakfast room very busy so not that relaxing but the staff were great. Shops and restaurants all around .
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was very hot while we were there and the fan was insufficient to cool the room but the room itself was lovely and breakfast was very good!
Stayed 1 night in Jun 2025

10/10 Excellent

KANGESH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

jerzy

Travelled with family
A little run down
Stayed 3 nights in Jun 2025

10/10 Excellent

PHILIP

Stayed 1 night in May 2025

6/10 Okay

alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
bathroom too small. parking for a night at street cost nearly 40 CFH. good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Small rooms but clean
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 10 minute walk from train station. Close to old town. Would stay here a again.
Stayed 2 nights in May 2025

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was very helpful. The room was cozy and comfortable. Not too small. There is nothing bad to say about this hotel. We really enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Clay

Travelled with group
Liked: Cleanliness, property conditions & facilities
This property is perfect for those simply wanting to visit the area and travel around.
Stayed 2 nights in May 2025

6/10 Okay

bob

Travelled with partner
Liked: Cleanliness
Tv not working no where to eat after 10
Stayed 2 nights in May 2025

6/10 Okay

Trina

It wasn’t bad and great location. But definitely nothing fancy or extras included.
Stayed 3 nights in May 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Tanya

Disliked: Amenities, property conditions & facilities
There was no air conditioner in the room. Not enough towels. We liked the location. Walking distance to everything
Stayed 2 nights in May 2025

4/10 Poor

Madeline

Stayed 3 nights in May 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena localización. Muy limpio. Lo único encontré negativo es que el aire acondicionado del cuarto no se puede controlar. Se pone caliente y no puedes descansar bien. Ellos están conscientes de eso y te dicen uses un abanico que tienen en el cuarto. Por esa razón le doy 2-3 estrellas
Stayed 3 nights in May 2025

4/10 Poor

LAURA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, rude staff

In summary: Day 1 on arrival: the trash in the bathroom was full from previous guest and no toilet paper in bathroom. Called front desk and the girl came and took out trash and brought toilet paper. Day 1 (few hrs later): I go to take a shower. Shower gel bottle totally empty (fine, I brought my own) and the shower was clogged (pic for reference). Called again and same girl came but with a different attitude this time (annoyed). I asked if someone could come from maintenance since my aunt needed to also shower and I did not expect her to do so on top of my dirty water. She said no one could help until next day, which I found impossible to believe. It was only about 7p. I asked for a different room, she said they were full. I asked again how they can run a full hotel without anybody from maintenance for an emergency. She got mad. I got mad. I told her to leave the room and contacted Hotels.com. Day 2: I tried talking to the manager in the morning. Literally no help. She was defensive and took her employee's side because I was rude to the rude/not-at -all helpful employee. They didnt even offer an apology or a free breakfast. Nothing. Their costumer service is the worst and they DO NOT care. Day 2 (at night): My earring fell on floor so when I picked up I noticed all the dirt under my bed (pic for reference). Good location but for the price, find a cleaner, nicer hotel where you can shower for more than 1 minute so you dont drown.
Stayed 3 nights in May 2025

6/10 Okay

Yip Chiu Bill

Travelled with partner
Liked: Cleanliness
I saw nice coffee capsules in the room but cannot enjoy them as there is no cup. Liquid soap ran out for both nights that I stayed.
Stayed 2 nights in May 2025

6/10 Okay

Chi Ming

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Location is good but some improvements required in amenities provided and services
Stayed 2 nights in May 2025

10/10 Excellent

Blesilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the penthouse room and was excellent. We love the space and the views in our balcony.
Stayed 2 nights in May 2025

8/10 Good

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. Right on a main bus line to train station and Mt. Pilatus
Stayed 2 nights in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a junior suite which was perfect. The location is great, just a short walk from most places. Highly recommend
Stayed 5 nights in May 2025