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Grand Hotel Europe

4.0 star property

Photo gallery for Grand Hotel Europe

Lake view
SEE VIEW Single Room | Mountain view
Lobby sitting area
Front of property
Junior Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
The current price is AU$666
includes taxes & fees
11 June - 12 June

Explore the area

View map
Haldenstrasse, 59, Lucerne, 6006
  • Place, Lake Side Promenade
    ‪1 min walk‬
  • Place, Grand Casino Lucerne
    ‪9 min walk‬
  • Place, Swiss Transportation Museum
    ‪12 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for SUPERIOR Double Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

SUPERIOR Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for STANDARD Double Room

STANDARD Double Room

STANDARD Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for STANDARD Single Room

STANDARD Single Room

STANDARD Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for SEA VIEW Double Room

SEA VIEW Double Room

SEA VIEW Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for SEE VIEW Single Room

SEE VIEW Single Room

SEE VIEW Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for STANDARD Family Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

STANDARD Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Lucerne

At Grand Hotel Europe you'll be within a 20-minute stroll of popular places like Swiss Transportation Museum and Lucerne Town Hall. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include laundry facilities, a garden and a computer station. Each morning free breakfast is served. There's also the convenience of self parking. .Near this 4-property class Lucerne hotel, you'll find Chapel Bridge.

What's nearby

  • Lake Side Promenade - 1 min walk - 0.2 km
  • Grand Casino Lucerne - 9 min walk - 0.8 km
  • Swiss Transportation Museum - 12 min walk - 1.1 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chapel Bridge - 2 min drive - 1.4 km

Getting around

  • Luzern Sgv Station - 7 min drive
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪MOzern - ‬6 min walk
  • ‪Luzernerhof Restaurant - ‬13 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬12 min walk
  • ‪Lido Beach House - ‬16 min walk
  • ‪Vesper - ‬12 min walk

About this property

Grand Hotel Europe

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Grand Hotel Europe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 177 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Europe offers 177 accommodations with a safe and coffee/tea makers. 48-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. This Lucerne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

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  • Spa
  • Free Wi-Fi
  • Restaurant
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4.4 out of 5, Excellent, 1,000 reviews
The price is AU$820
includes taxes & fees
28 June - 29 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (CHF 30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in room
  • Lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Grand Hotel Europe?

Grand Hotel Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Europe?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Europe on 11 June 2026 start from AU$666, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Europe?

Yep, Grand Hotel Europe has a covered self car park with in/out privileges for CHF 30 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Grand Hotel Europe?

The closest beach to Grand Hotel Europe is Seebad Eich (16 km).

Is Grand Hotel Europe family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Grand Hotel Europe is a hit with families.

Does Grand Hotel Europe serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Hotel Europe?

No, Grand Hotel Europe does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Europe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Hotel Europe?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Grand Hotel Europe?

No, only service animals are allowed.

Grand Hotel Europe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 95 reviews
Rating 8 - Good. 26 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms so large and comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located at lake, mostly frequented by large tour groups
Stayed 1 night in May 2025
Verified

6/10 Okay

Rhonda

Liked: Staff & service
Disliked: Property conditions & facilities
Property was nice enough but kind a ways down the walk
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Abolfazl.

Disliked: Cleanliness
Location was good.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

James

Liked: Amenities
Beautiful hotel full of character,, location so central for walking or bus. All staff so willing to help, Aston in reception helped with bookings. The breakfast staff and Sofie (Portugal) were wonderful. View from our balcony amazing, ac was much needed. Highly recommend- I’m going back x. Thanks to all
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Dong Chul

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Ask for room facing lake. Comfortable, clean, spacious room.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Bryan

A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

PAWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2024
Verified

8/10 Good

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night Lucerne Stay

The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good but accessibility with luggages is a challenge.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Great location, quiet and comfortable. Would book again.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
When we arrived around 16.00 there was a lady at the desk who were Very helpful. But when we checked out 2/8 the respons from frontdesk was totally discharged, give that lady a charming course!!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
Stayed 3 nights in Jun 2025