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Lucca Relais

Property class: 4

Photo gallery for Lucca Relais

A grand hallway with a tiled floor, a staircase, and a large mirror.
A double wooden door with a metal decorative arch above it, a small mailbox to the left, and a house number '221' on the right.
A bedroom with a large bed, a chair, a nightstand, a mirror, and a view of the outdoors.
An outdoor patio with tables and chairs, surrounded by a metal fence and flowering plants.
A staircase with a wrought iron railing, potted plants, and a gate.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪10 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪16 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Double Room

A bedroom with a bed, bedside tables, a desk, a potted plant, and a window with curtains.

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

  • 28 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

About the area

Lucca

Lucca Relais puts you in the heart of Lucca, within a 20-minute stroll of Porta Sant'Anna and Piazza dell'Anfiteatro. Highlights at this Tuscan guest house include free in-room WiFi. .This pet-friendly guest house offers free WiFi in public areas, a terrace and express check-out. Other amenities include a coffee shop/cafe and ski passes. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Lucca guest house include Cathedral of St Martin and Guinigi Tower.
View more Guest houses in LuccaOpens in a new window

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 10 min walk - 0.8 km
  • Cathedral of St Martin - 14 min walk - 1.2 km
  • Guinigi Tower - 16 min walk - 1.4 km
  • Piazza dell'Anfiteatro - 16 min walk - 1.4 km

Getting around

  • Lucca Station - 18 min walk
  • Pisa (PSA-Galileo Galilei) - 34 min drive

Restaurants

  • ‪Buca di Sant'Antonio - ‬11 min walk
  • ‪Trattoria Da Giulio - ‬7 min walk
  • ‪Gigliola - ‬11 min walk
  • ‪Pizzeria Da Felice - ‬2 min walk
  • ‪Caffè Manon Lescaut - ‬11 min walk

About this property

Lucca Relais

There's a coffee shop/cafe on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at Lucca Relais. The guest house can provide wedding services and tour/ticket assistance. Parking is available for a fee.

Smoking is allowed in designated areas at this Tuscan-style Lucca guest house.

  • 6 guestrooms or units
  • 2 levels
  • Ski lift tickets
  • Dry cleaning
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Smoking in designated areas
  • Coffee shop
Lucca Relais offers 6 accommodations with coffee/tea makers and a hairdryer. Memory foam beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A hotel with a modern facade, multiple windows, and outdoor seating area with umbrellas.
Best Western Grand Hotel Guinigi
Lucca
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 585 reviews
The price is AU$203
includes taxes & fees
13 Nov - 14 Nov
Best Western Grand Hotel Guinigi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • Cot (surcharge)
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property prior to arrival to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Lucca Relais.

Property is also known as

B&B Relais
Lucca Relais
Lucca Relais House
Relais San Lorenzo Lucca
B B Lucca Relais
Lucca Relais Guesthouse
Lucca Relais Lucca
Lucca Relais Guesthouse
Lucca Relais Guesthouse Lucca

Frequently asked questions

What is the cancellation policy at Lucca Relais?

Lucca Relais offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lucca Relais?

Yep, Lucca Relais has an uncovered self car park with in/out privileges for EUR 20 per day. A self car park is also available, for a fee.

Are there any beaches close to Lucca Relais?

The closest beach to Lucca Relais is Spiaggia della Lecciona (19.6 km).

What makes Lucca Relais a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Lucca Relais.

Is there a free airport shuttle available at Lucca Relais?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Lucca Relais?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Lucca Relais Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 116 reviews
Rating 8 - Good. 44 out of 116 reviews
Rating 6 - Okay. 16 out of 116 reviews
Rating 4 - Poor. 10 out of 116 reviews
Rating 2 - Terrible. 4 out of 116 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little veranda in which to sit and have a nice snack!
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room in old villa with attached parking. Excellent location within a few minutes walk to the historic old town of Lucca.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Although simple rooms, it was very clean and there were comfortable beds. There is no reception and allc ontact is via WhatsApp, but that worked out well.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Homey, comfy, welcoming, quiet.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and quaint rooms in a great location, next to the walls of Lucca. The area is quiet at night and safe to walk. Check-in was a little tricky, but we figured it out. Rooms were clean. No AC, so may be uncomfortable in the warmer season.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great beautiful cozy place and very close to downtown and transportation station. Management have great guest service !
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was on top floor. Temperature of the room was 30 celsius degrees. You can't sleep in that temperature...
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with good location

Very clean and spacious rooms. Very friendly staff. Booked a table for us in the local restaurant which served amazing italian food! So thank you for a great experience!
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A disappointing experience according to price and pictures of the place. The must disappointing was the air conditioning. We arrive to two rooms were the temperature was 37 degrees and the old air condition didn’t work probably. I would not recommend this place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Convience to town center. Bed sags though
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Simple room but clean
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place overall, good distance from the walled city of Lucca, responsive and attentive staff. Could not figure out how to operate the blinds, narrow toilet.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Safe bike parking.
Stayed 7 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
We rented two rooms at the hotel. It is close to the old city and on street parking is very close. One of the rooms air conditioning didn’t work so was a bit warm. The rooms are fine and had the things needed for a one night stay.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location but bathroom small and no nightlight
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities
We were very disappointed with our stay, especially considering we paid around £250 for one night. The room looked nothing like the photos on Hotels.com and felt very misleading. The biggest surprise was that the shower was literally in the bedroom! The room also had numerous signs of poor maintenance, including damaged walls, chipped paint, exposed screw holes, and a loose door fitting. The air conditioning was set to 26°C and barely cooled the room, making it uncomfortable to sleep. For the price we paid, we expected a much higher standard of accommodation and better attention to detail. Overall, the property did not match its online presentation and did not represent good value for money. We would not choose to stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Very good value for the price. Room looked like the pictures. Some things were not mint condition, for example cracked sink and small stains in the bottom of the toilet, nothing that bothered us though. When we arrived there was a hair in the toilet even though it had a "cleaned" seal. Everything else was clean though. Very comfortable bed and pillows. Nice and convenient terrace. Good location, not at all an issue to be situated right outside the Lucca walls. Did not receive the check in instructions even though my contact info was updated in the app, but the host was quick to help us with this. Majority of communication was through an AI on WhatsApp which sometimes confused things, but host was quick to sort this out as well. Could stay here again if we came back.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
El aire acondicionado no funcionaba bien
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre était calme et propre. Bon emplacement. La réception se fait à distance et ce n’est pas la bonne chambre qui nous a été attribuée au départ. Les lits des enfants n’étaient pas faits et je n’ai eu le message de la bonne chambre que dans la nuit. Climatisation trop juste en cas de forte chaleur (36-37 degrés extérieur).
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Niente di che : affitto di una camera senza mai incontrare nessuno : una mail che ti dà un codice e nulla più. (Per il messaggio whatsapp promesso è stato necessario chiamarli last minute!!) La location è OK, appena fuori le mura di Lucca, un breve cammino vi porterà in centro e la zona è tranquilla. Ma non esiste NESSUN servizio : un frigorifero in camera (e magari una bottiglia di acqua in omaggio) sarebbe stato gradito.. Il guaio vero è l'aria condizionata (a muro) piuttosto debole, non raffresca di sicuro e tende ad aumentare l'umidità. Colazione non offerta nelle possibilità. (Torno a dire : senza un frigorifero come date una alternativa agli ospiti?)Ààa Peccato : occasione persa per una struttura che potrebbe essere un luogo delizioso
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
Prijs kwaliteit matig. Ligging tov centrum goed. Public parking. Wifi werkt niet, airco werkt wel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Meget fint og rent.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Helt okej boende till rimligt pris centralt i Lucca. Bara 200 m från en stor parkering där man står säkert och i stort sett gratis. Efter kommunikation på Whatsup så var det inget problem med in- eller utcheckning
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Enkelt, men mycket trevligt rum

Obefintlig information om incheckning. 30 minuter efter ankomst till låst boende, kom information på WhatsApp. Men efter strul med incheckning och tillgång, får vi ett enkelt men mycket trevligt rum med sköna säng. Bra läge, ca 5 minuters promenad till stadsport en.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle demeure, proche du centre ville. Parking privé (payant)
Stayed 1 night in Sep 2023