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Hotel Diana

2.0 star property
Hot springs Lucca hotel connected to a railway/underground station, a quick walk to Piazza Napoleone

Photo gallery for Hotel Diana

Reception
Individually decorated, desk, blackout curtains, soundproofing
Daily buffet breakfast (EUR 10 per person)
Bicycling
Shower, free toiletries, hair dryer, bidet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Housekeeping
The current price is AU$198
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
Via della Dogana 9, Lucca, LU, 55100
  • Piazza Napoleone
    ‪3 min walk‬
  • Guinigi Tower
    ‪6 min walk‬
  • Piazza dell'Anfiteatro
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

Room options

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Camera Doppia

Camera Doppia

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

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Camera Doppia in Depandance

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera singola con letto francese in Depandance

Camera singola con letto francese in Depandance

Camera singola con letto francese in Depandance

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

About the area

Lucca

Hotel Diana puts you in the heart of Lucca, connected to a railway/underground station and within a 20-minute stroll of Piazza Napoleone and Guinigi Tower. Highlights at this hotel include in-room free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this Lucca Historical Center hotel include Puccini Museum and Piazza dell'Anfiteatro.

What's nearby

  • Walls of Lucca - 1 min walk - 0.0 km
  • Piazza Napoleone - 3 min walk - 0.3 km
  • Puccini Museum - 6 min walk - 0.6 km
  • Guinigi Tower - 6 min walk - 0.6 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 7 min walk
  • Pisa (PSA-Galileo Galilei) - 36 min drive

Restaurants

  • ‪Dante & Gentucca - ‬4 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Ristorante Caffetteria San Colombano - ‬3 min walk
  • ‪Ristorante Giglio - ‬3 min walk
  • ‪La Tana Del Boia - ‬5 min walk

About this property

Hotel Diana

Hot springs Lucca hotel connected to a railway/underground station, a quick walk to Piazza Napoleone
As a guest of Hotel Diana, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Diana also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Lucca hotel is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Beach lounge chairs
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Hotel Diana offers 9 accommodations with a hairdryer and free toiletries. Each accommodation is individually decorated. 22-inch LCD televisions come with digital channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Hotel San Martino]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 80 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 80 (return)
  • Self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 01910090461
This property accepts major credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. The tax ID number is 01910090461. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, cash and mobile payments. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT046017A14C6CZ9Q3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotel Diana.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diana Hotel Lucca
Diana Lucca
Hotel Diana Lucca
Hotel Diana Hotel
Hotel Diana Lucca
Hotel Diana Hotel Lucca

Frequently asked questions

What is the cancellation policy at Hotel Diana?

Hotel Diana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Diana?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Diana on 23 Sept 2025 start from AU$185.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Diana?

Yep, Hotel Diana has a self car park with in/out privileges for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Hotel Diana?

The closest beach to Hotel Diana is Spiaggia della Lecciona (20.6 km).

What makes Hotel Diana a romantic place to stay?

Couples dining and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Diana.

Does Hotel Diana serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Diana?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Diana?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Are pets allowed at Hotel Diana?

Furry friends are welcome at Hotel Diana, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 220 reviews
Rating 8 - Good. 64 out of 220 reviews
Rating 6 - Okay. 23 out of 220 reviews
Rating 4 - Poor. 4 out of 220 reviews
Rating 2 - Terrible. 1 out of 220 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Shelley

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.
Stayed 6 nights in Apr 2025

6/10 Okay

Daniel

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quality for price. Great also the private parking at E20
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Jan 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
good location to inner city and train
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed. The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.
Stayed 3 nights in Sep 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jianping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience, nice reception,clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

carmen, kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best hotels in Lucca!

The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Matthew, Totnes

Stayed 2 nights in Feb 2024