View all photos for Romantic Apartment, Annex Building (via Buia 32 1st Floor)
Romantic Apartment, Annex Building (via Buia 32 1st Floor)
45 sq m
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Standard Double or Twin Room
Standard Double or Twin Room
13 sq m
1 bedroom
Sleeps 2
1 Double Bed OR 2 Single Beds
About the area
Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca puts you in the heart of Lucca, connected to the convention centre and within steps of Museum of Torture and Lucca Roman Amphitheatre. Highlights at this residence include free in-room WiFi. .This business-friendly residence offers free WiFi in public areas, concierge services and multilingual staff. Added amenities include luggage storage. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 3.5-property class Lucca Historical Center residence include Piazza dell'Anfiteatro and Basilica of San Frediano.
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.
This 3.5-star Lucca residence is smoke free.
1 floor
8 guestrooms or units
2 buildings
Front desk (limited hours)
Staff members are multilingual
Storage area for luggage
Tour and ticket information
Concierge
No smoking on site
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers 8 accommodations with a safe and complimentary slippers. Each accommodation is individually decorated. Beds feature down duvets. Digital televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.
Offsite parking available (EUR 15 per day); discounts available
24-hour return airport shuttle on request for a surcharge
Parking on site (EUR 15 per day)
Limited on-site self parking
Family friendly
Children stay free (see details)
Dining
Limited room service
Bedrooms
Bedsheets provided
Down comforter
Rollaway/extra bed: EUR 25 per day
Bathroom
Bidet
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
30-inch TV with digital channels
Laundry
Coin laundry
Laundry service
Work spaces
Desk chair
Laptop workspace
Climate control
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
Fee: EUR 20 per accommodation per stay
Service animals exempt from fees
Food and water bowls
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Guidebooks
Limited-hour front desk
Local maps
Luggage storage
Multilingual staff
Proposal/romance packages
Restaurant dining guides
Safe
Tour and ticket assistance
Location highlights
Connected to a convention centre
Connected to a rail/subway station
Connected to a shopping centre
In a historical district
In a village
In the city centre
Near a health/beauty spa
Near a train station
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
1 floor
2 buildings
8 units
Comprehensive recycling policy
Connecting units available
Double-glazed windows
Individual decor
Water-efficient toilets
Policies
Check-in
Check-in start time: 10:30 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the check-in for guests staying in the apartment is available from 2 PM and 8 PM. Check-out is at 10 AM.
Renovations and closures
The property is closed between 6 January and 29 January.
Access methods
Front desk (limited hours)
Pets
Pets: EUR 20 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 3 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for EUR 25.0 per day.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: EUR 60.00 per vehicle (one way)
Self-parking fee: EUR 15.00 per day
Nearby parking fee: EUR 15 per day
Pet fee: EUR 20 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-in fee: EUR 20 for check-in between 8:00 PM and midnight
Rollaway bed fee: EUR 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.
Property Registration Number IT046017B9Q786B6B7
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 20 September to 01 June.
Alcohol isn't served at Hotel A Palazzo Busdraghi, Residenza d'Epoca.
Property is also known as
Hotel Palazzo Busdraghi
Hotel Palazzo Busdraghi Residenza d'Epoca
Hotel Palazzo Busdraghi Residenza d'Epoca Lucca
Palazzo Busdraghi
Palazzo Busdraghi Residenza d'Epoca
Palazzo Busdraghi Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Lucca
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence
Hotel A Palazzo Busdraghi, Residenza d'Epoca Residence Lucca
Frequently asked questions
What is the cancellation policy at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Hotel A Palazzo Busdraghi, Residenza d'Epoca offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel A Palazzo Busdraghi, Residenza d'Epoca on 21 Mar 2026 start from AU$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Yep, Hotel A Palazzo Busdraghi, Residenza d'Epoca has a self car park for EUR 15.00 per day. A self car park is also available, for a fee.
Is there a free airport shuttle available at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Check-in begins at 10:30 AM. Check-out time is 11 AM.
Are pets allowed at Hotel A Palazzo Busdraghi, Residenza d'Epoca?
Cats and dogs are welcome at Hotel A Palazzo Busdraghi, Residenza d'Epoca, with food and water bowls on offer.
Hotel A Palazzo Busdraghi, Residenza d'Epoca Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 165 out of 233 reviews
10 - Excellent
165
Rating 8 - Good. 55 out of 233 reviews
8 - Good
55
Rating 6 - Okay. 8 out of 233 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 233 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 233 reviews
2 - Terrible
4
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Excellent
joan
30 Nov 2025
Liked: Cleanliness, room comfort
Love, Love, Love this place!
As well as the two lovely ladies ( Ingrid and Marta) that make it even more special. They were always so kind and helpful. Having the delicious breakfast every morning was wonderful. The hotel is spotlessly clean, and extremely comfortable.
The location is absolutely perfect, with every thing worth seeing within easy walking distance. There is nothing else that you could ask for. I will definitely be back again…
Service an comunicación was Exelente Ingrid and Martha did a wonderful to make us feel at home. Place is absolutely well located is clean and the continental breaks fast is wonderful. Will come back soon
Really enjoyed my stay! Only disappointment was it was too short! Lucca had so much to offer and the staff at this residence were generous in ensuring the stay was a wonderful one.
Shaun
Stayed 1 night in Aug 2025
10/10 Excellent
Mogens Nellemann
28 July 2025
Very friendly staff
Ideal location. VERY friendly staff.
Mogens Nellemann
Stayed 2 nights in Jul 2025
10/10 Excellent
Stephen
27 July 2025
Great place to stay
The lady on reception was most amazing . Gave us the friendliest welcome I have ever received . Always smiling and offering to help and advise . The room was spacious , comfy and spotless . The breakfast was super , and the service top notch .
The location was brilliant , just off the amphitheatre close to shops restaurants and bars
I would most definitely recommend
The hotel was a fabulous example of Lucca - the entrance door was 15th century, the room decor was typical of the period, yet with clean, modern facilities, and the lady managing, Ingrid, was so helpful and kind. Breakfast was just lovely. Fantastic stay to start our holiday.
A gorgeous, quiet, very small hotel in an old palace just off one of the main Lucca streets.
We had a large twin room with a lot of character and a good bathroom. The ladies who run the hotel are very helpful and friendly. The breakfast is excellent with home made yoghurt and cakes. The hotel is very clean and in excellent condition. We highly recommend this memorable and delightful hotel.
For people with limited mobility there is limited parking and not to the door, There is a flight of stairs and a heavy door up to the hotel. There was a small amount of noise one night but generally very quiet and right in the centre of all the sights, restaurants & shops.
This charming, perfectly located hotel has well appointed rooms, a lovely, caring staff and a wonderful breakfast to start the day. Located on Via Fillunga, you are in the heart of Lucca. Dolce Marta and Dolce Ingrid are a delight - helpful, kind, fun and both speak excellent English. I loved staying at this wonderful hotel.