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Aiman Batang Ai Resort & Retreat

Property class: 3

Photo gallery for Aiman Batang Ai Resort & Retreat

A swimming pool with lounge chairs and a covered area, surrounded by dense trees and a building in the background.
A wooden deck with two wooden chairs overlooking a lake surrounded by greenery.
A narrow wooden staircase leading up a hill, surrounded by palm trees and wooden structures.
A hotel room with a wooden paneled wall, a bed with white linens, two bedside lamps, and a framed picture on the wall.
A corridor with wooden flooring and a railing, leading to a room with a sliding door.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View map
Batang Ai, Lubok Antu, Sarawak, 93748
  • Place, Batang Ai National Park
    ‪1 min walk‬
  • Place, Batang Ai Lake
    ‪1 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, wooden paneling, two bedside lamps, a window with curtains, and a framed picture on the wall.

Standard Room, 1 Queen Bed

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex Suite Room

A hotel room with a wooden paneled wall, a bed with white linens, two bedside lamps, and a framed picture on the wall.

Duplex Suite Room

  • Garden view
  • 71 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a painting on the wall.

Standard Twin Room

  • Garden view
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Lubok Antu

At Aiman Batang Ai Resort & Retreat, you'll be within steps of Batang Ai National Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .A day of pampering can include massages and body scrubs. The coffee shop, Nanga mepi, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court and kids' swimming pool as well as access to hiking/biking trails. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Near this 3-property class Lubok Antu hotel, you'll find Batang Ai Lake.

What's nearby

  • Batang Ai National Park - 1 min walk - 0.0 km
  • Batang Ai Lake - 1 min walk - 0.1 km

Restaurants

  • Syarikat Sri Stamang

About this property

Aiman Batang Ai Resort & Retreat

Aiman Batang Ai Resort & Retreat offers its guests a kids' pool, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at the business-friendly Aiman Batang Ai Resort & Retreat. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lubok Antu hotel.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aiman Batang Ai Resort & Retreat offers 100 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body scrubs.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 62 reviews
The price is AU$94
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nanga mepi

Things to do

  • Children's pool
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • In-room massages

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 5:30 PM

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Boat schedule: Departure from Resort Receiving Jetty to Aiman Batang Ai Resort & Retreat: 9:30 AM, 10:30 AM, 12:45 PM, 2:30 PM, 4:15 PM, 5:30 PM Departure from Aiman Batang Ai Resort & Retreat to Resort Receiving Jetty: 8:30 AM, 10 AM, 12:15 AM, 1:30 PM, 3:45 PM, 4:45 PM

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 120.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150 per person (one way)
  • Airport shuttle fee per child: MYR 75 (one way)
  • Rollaway bed fee: MYR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Batang Ai Hilton Longhouse Resort
Batang Ai Hilton Resort
Batang Ai Longhouse managed Hilton
Batang Ai Longhouse managed Hilton Lubok Antu
Batang Ai Longhouse Resort managed Hilton
Batang Ai Longhouse Resort managed Hilton Lubok Antu
Hilton Batang Ai Longhouse Resort
Hilton Longhouse Resort
Hilton Longhouse Resort Batang Ai
Batang Ai Longhouse Resort Lubok Antu
Batang Ai Longhouse Resort
Batang Ai Longhouse Lubok Antu
Batang Ai Longhouse
Batang Ai Longhouse Resort, Managed By Hilton Hotel Kuching
Aiman Batang Ai Resort Retreat Lubok Antu
Aiman Batang Ai Resort Retreat
Aiman Batang Ai Retreat Lubok Antu
Aiman Batang Ai Retreat
Batang Ai Longhouse Resort Managed By Hilton Hotel Kuching
Batang Ai Longhouse Resort managed by Hilton
Aiman Batang Ai & Retreat
Aiman Batang Ai Resort Retreat
Aiman Batang Ai Resort & Retreat Hotel
Aiman Batang Ai Resort & Retreat Lubok Antu
Aiman Batang Ai Resort & Retreat Hotel Lubok Antu

Frequently asked questions

What is the cancellation policy at Aiman Batang Ai Resort & Retreat?

Aiman Batang Ai Resort & Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aiman Batang Ai Resort & Retreat?

Yep, Aiman Batang Ai Resort & Retreat has a free self car park.

Is there a spa on site at Aiman Batang Ai Resort & Retreat?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Aiman Batang Ai Resort & Retreat have a pool?

Aiman Batang Ai Resort & Retreat has an outdoor pool and a kids' pool.

What makes Aiman Batang Ai Resort & Retreat a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Aiman Batang Ai Resort & Retreat.

Does Aiman Batang Ai Resort & Retreat serve breakfast?

Yeah, complimentary breakfast is served daily.

Is there a free airport shuttle available at Aiman Batang Ai Resort & Retreat?

No, Aiman Batang Ai Resort & Retreat does not offer an airport shuttle service.

Is there a bar or restaurant at Aiman Batang Ai Resort & Retreat?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Aiman Batang Ai Resort & Retreat?

Check-in begins at 12:30 PM. Check-out time is noon.

Are pets allowed at Aiman Batang Ai Resort & Retreat?

No, pets are not allowed.

Aiman Batang Ai Resort & Retreat Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 26 reviews
Rating 8 - Good. 12 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tony

Disliked: Cleanliness, room comfort

Batang Ai Malaysia

Would be difficult for anyone with mobility issues, but that is true of many parts of SE Asia.
Stayed 2 nights in Aug 2017
Verified review

6/10 Okay

Adventurer

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Peaceful but tired

Expensive if you book transfer with hotel- £28 per person each way. And we still had to wait 1hr 45mins for the boat transfer! Accommodation is good value but trips are expensive and disappointing. Don't expect longhouse tour to take you to people living in traditional way. They've turned longhouse into tourist street. Some had fridge freezers & TVs. If they have big groups in, restaurant can't cope. Settle for the buffet & get there early!
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Hans

Liked: Cleanliness, staff & service

Excellent stay

Perfect stay. Very friendly staff. Excellent guids Ramona and Lenny. Jungle walk was great also the visit to the Longhouses. Transfer to Hilton was also great. Excellent driver. Food was good. Nature incredible. You can swim in the lake. Pool great. The rooms are run down and the aircon is blowing into your face when you sleep. We stayed three nights.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

super view.

i like the view very much . back for the second times. definitely will go there again .
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time relaxing and taking in the excellent tours available. All staff were very welcoming, a number of the staff went above and beyond in their welcoming nature. Very comfortable rooms, lovely food, beautiful surroundings and stunning wildlife. Excellent swimming pool. We would definitely recommend staying here.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Super uitstapjes - slecht hotel

Verblijf met 2 gezinnen. 4 kids tussen 8 en 9 jaar. Hotel heeft zijn jeste tijd gehad, maar is het enige hotel in de buurt. Het eten is niet top. Fruit keuze rondduit een ramp: alleen appel en watermeloen. De cocktails zijn niet lekker, uit miserie dan maar Tiger bier gedronken. De uitstappen zijn wel erg goed. Onze nature walk met Ramona was schitterend! Ze vertelt met veel passie over Borneo, zalig ! Bbq in de jungle bij de watervallen ook erg leuk met de kinderen. Op de uitstapjes niks op aan te merken. Het hotel is dan ook hrlemaal leeg overdaf, want iedereen is op uitstap omdat het niet echt leuk vertoeven is in het hotel zelf. Dus goed voor 2 nachten maar niet voor een week!
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Wunderschönen Lage und liebenswertes Personal

Wichtig zu wissen in diesem Hotel arbeiten nahezu nur Einheimische, welche in der Umgebung in Langhausern leben! Daher sind die Umgangsformen nicht immer auf Hilton Niveau. Das Hotel wird nur von Hilton gemanagt.
Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, room comfort

Tolles Preis-Leistungs-Verhältnis

Positiv: Schöne Lage am Stausee umgeben von Urwald, sehr freundlicher und guter Service, sehr gutes und preiswertes Essen, Hotel kümmert sich um Ureinwohner (Iban), schöner Pool, Ausflüge gut organisiert Negativ: Frühstücksauswahl etwas eingeschränkt, Sträucher vor einigen Langhäusern abgeschnitten und vertrocknet liegen gelassen. Tipp: Mindestens zwei Übernachtungen einplanen, da die Anfahrt von Kuching mehr als vier Stunden dauert plus Fähre 30 Min. Hotelshuttle kostest pro Weg und Person 120 MYR (Stand: Mai 2015).
Verified review

6/10 Okay

Swee Kok

Liked: Staff & service
Disliked: Property conditions & facilities

Batang Ai Hotel

Bed bugs in mattress!!! Both wife and myself can prove it from the terribly itchy bites on the backs of our thighs!! Other than this,the restaurant serves great ala carte Sarawakian dishes....Chef Dean! Hotel external condition bad and worn. Hilton not doing their job.. Loved the primary rainforest hikes! Experienced and knowledgeable Iban Guides....!!
Verified review

8/10 Good

Ro

Liked: Staff & service

Très bon hôtel

Situation excellente Le charme associé au confort malgré des chambres vieillissantes notamment salles de bain et literie Service aimable, volonté de bien faire malgré parfois un manque de professionnalisme. Une très bonne étape !
Verified review

10/10 Excellent

Dennis & Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous get away, beautiful and romantic!

We enjoyed our visit so much and do highly recommend it for couples, family or friends. It might be a bit too much of a hike for those with disabilities but I bet they would find a way to accommodate you if you let them know. The staff are that helpful and nice! Everyone we we met was so ready to take care of your needs. We chose the Long House visit and the 1/2 day fishing with locals for our two excursions and I would recommend them both very highly! I'm sure the water fall is lovely but I've seen a lot of them. You cannot experience a 1/2 day fishing trip in the rain Forrest with the locals cooking your lunch and I wouldn't have missed that experience for anything! It was simply brilliant! So if your time is limited, do the Long House and the fishing trip. The Long House was very interesting and nice to see and meet locals, a nice show and a lovely day.
Verified review

8/10 Good

Michpatel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Découverte forêt

Hôtel très bien situé pour base découverte nature maisons longues vie traditionnelle Ibans. Confort, services de bon niveau compte tenu de sa situation d'isolement. Satisfait du séjour
Verified review

8/10 Good

Honeymooner

Liked: Cleanliness, room comfort
Disliked: Staff & service

Wonderful location but the hotel is a little tired

Batang Ai is "managed by Hilton" they claim but sadly the hotel's standards do not match those of the Hilton group as a whole. The majority of staff are warm and friendly and do their best to please but there is something missing here - perhaps the soccer training-kit style uniforms lower expectations but every evening I had to go in search of staff when I wanted to order a drink; a cocktail arrived minus the alcoholic content; I didn't discover they had a decent Malaysian a la carte menu until the final evening (far better than their poor value buffet in the evening) because that menu was never offered. All that said the setting for this hotel is magnificent and the long house trip a must and overall we enjoyed our stay - but watch for weekends when the place fills up with locals many of whom don't have an "off" button when it comes to making noise. During week days it is wonderfully peaceful.
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Stunning location, hotel just needs a little TLC

Stunning place to stay for a couple of days. Could do with a little tlc but doesn't ruin the experience, you would just expect more from a Hilton. The bat poo everywhere is a bit disgusting but this is just a downside of being able to see the bats up close, i don't see any reason why things couldn't be covered more when not used though eg the pool table. Would definitely recommend a stay.
Verified review

8/10 Good

Eileen Read

Liked: Cleanliness, staff & service, room comfort

Relaxing Stay

Enjoyed our stay at the Batang Ai Hilton. We had a duplex room which was large and comfortable and centrally located. Other rooms were a long way from the central area and seemed rather tired. Bats frequent the corridors in the longhouse, which may not appeal to some guests. Location is lovely and we took several tours, which were a bit expensive, but enjoyable. Food only average. Journey to resort is long and bumpy, but worth it.
Verified review

8/10 Good

Louwrens

Liked: Staff & service

Unieke ligging,maar zeker geen Hilton kwaliteit

Hotel ligt op een eiland midden in een stuwmeer. Vanaf het Hotel zijn diverse excursies te maken. Het hotel verdient wel een opknapbeurt. Kamers zijn klein. De prijzen voor eten en drinken zijn hoog!
Verified review

10/10 Excellent

Deportivo Azul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene location

This is a really beautiful spot and i'd recommend a long boat trip while you're here. I'd bring your own beer though - it's a bit overpriced
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境非常寧靜的高級酒店

距離Kuching有點遙遠, 但算是不錯的度假地點, 環境非常寧靜, 適合想放空的人士
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batang Ai Longhouse Resort

Abeautiful,relaxing spot to get away from it all.Staff all very friendly and attentive and willing to share their culture with pride.The longhouse and river excursions were great value,food great and plentiful,drinks a little expensive but considering the logistics not excessive.We had a great time and definitely recommend it to others
Verified review

6/10 Okay

Patrick

Disliked: Staff & service

There is a list of activities

There is a list of activities but don't know where to ask for more info. We asked the receptionist twice at different time but were asked to refer to the person-in-charge, who was not around at that moments. Very quiet and isolated place with not many guests. The curry lamb and the Tilapia fish & chip were excellent.
Verified review

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Verified review

8/10 Good

Jan

Liked: Room comfort
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort