Belmond - accommodation in Luang Prabang

I must say that we stayed in July, which is low season and the hotel is doing some pretty big renovation. So there were very few customers. I think they should have close the entire hotel at that point. This being said, the room was spacious and very clean. The landscape is very well maintained and the hotel have a colonial feel. The pool is great too. We want to say that the staff is very helpful and kind. A special mention to Souli and Milo that made our breakfast very pleasant every morning. The only downside (that can be a good thing) is that the hotel is 8 to 10 minutes by car from the city centre. They have a shuttle every hour and a half. We didn’t mind since we rented a scooter. As I read before going the different services available by the hotel (massage, day trip, etc) are out of price.

Pool villa was wonderful. There is no washing machine - the description is wrong! There is also no hot tub - it’s a bath. It was difficult to connect with the hotel to get airport pick up but once contact was made, they did arrive to collect us. Very helpful and friendly staff once we did arrive

My stay was absolutely amazing! This hotel is perfectly situated in the heart of Luang Prabang, making it easy to walk to the city's charming cafés, restaurants, night market, and popular attractions. The location truly couldn't have been better. I was fortunate to have a room overlooking the pool, and the view from my balcony was beautiful. A special thank you to Sunny and the manager for thoughtfully selecting such a fantastic room for my stay. It made my experience even more enjoyable. The room was extremely clean and absolutely charming! The entire team was incredibly warm, attentive, and eager to help. They arranged my excursions and airport transfer to their Vientiane location, making the planning process effortless and allowing me to relax and enjoy my trip. They even accommodated a late check-out so I could enjoy Kuang Si Falls. The restaurant staff also provided exceptional service, and every meal was a pleasant experience. From the outstanding hospitality to the peaceful atmosphere, this hotel made my time in Luang Prabang unforgettable. I would gladly stay here again and highly recommend it to anyone seeking an aesthetic, relaxing stay in an ideal location. I definitely look forward to an extended stay!