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Best Western Sheffield City Hotel

3.0 star property
Riverside hotel in Sheffield with a 24-hour front desk

Photo gallery for Best Western Sheffield City Hotel

Restaurant
View from property
Family dining
Premium bedding, pillow-top beds, desk, laptop workspace
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$96
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Blonk Street, Sheffield, England, S1 2AU
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Place, Sheffield City Hall
    ‪11 min walk‬
  • Place, University of Sheffield
    ‪14 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Highlights

Heating
Connecting rooms available
LCD TV
Premium bedding
Pillow-top bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Premium bedding
Pillow-top bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Premium bedding
Pillow-top bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View

Highlights

Heating
Connecting rooms available
LCD TV
Premium bedding
Pillow-top bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Single Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Premium bedding
Pillow-top bed
Portable fan
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 2 Twin Beds

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About the area

Sheffield

Best Western Sheffield City Hotel puts you in the heart of Sheffield, steps from Sheffield and Tinsley Canal Trail and within a 10-minute stroll of National Videogame Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include a snack bar/deli, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Sheffield hotel include University of Sheffield and Utilita Arena Sheffield.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.5 km
  • Sheffield Hallam University - 7 min walk - 0.7 km
  • Crucible Theatre - 9 min walk - 0.8 km
  • Sheffield City Hall - 11 min walk - 1.0 km
  • University of Sheffield - 14 min walk - 1.3 km

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Trawler Catch - ‬7 min walk
  • ‪Au Village - ‬6 min walk
  • ‪Kommune - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

Riverside hotel in Sheffield with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 9 levels
  • Conference rooms
  • 506 sq ft of conference space
  • 47 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Sheffield City Hotel offers 111 accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

What makes Best Western Sheffield City Hotel a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Sheffield City Hotel.

How much does it cost to stay at Best Western Sheffield City Hotel?

As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Sheffield City Hotel on 2 Nov 2025 start from AU$96.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Sheffield City Hotel serve breakfast?

Yep, our visitors enjoy the buffet breakfast here! Available daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Sheffield City Hotel?

No, Best Western Sheffield City Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Sheffield City Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 363 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel staff were friendly but often gave contradictory information, particularly about parking. We ended up parking in the NCP carpark next door which was very cheap and convenient. The room was satisfactory apart from the excessive heat. They did provide a fan but it didn't do much to cool the room. The whole hotel was old and rundown. Outside the hotel was worse it was a derelict building site. Breakfast was okay but not great for the money we paid
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025

6/10 Okay

Jard

Stayed 1 night in Jul 2025

8/10 Good

Carole, Salford

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, quiet and well located. Breakfast was good value too.
Stayed 2 nights in Jun 2025

6/10 Okay

Dominic

Travelled with family
Disliked: Amenities, property conditions & facilities
Limited parking at the venue , which we were told in checkin that all spaces were taken and the other nearest option was closed at our time of arrival. We asked for two rooms together on upper floors but were allocated rooms on different floors. We asked for a change and was shows. A room which had no ventilation bad carpet and had cigarette smoke all over. Although the rooms were non- smoking. Finally had it changed but rooms are compact with basic facilities and bright white lights . No aircon in the rooms so it’s very stuffy and would have to leave the window open but that brings in the noise from the road. Only good side was the breakfast .
Stayed 1 night in Jun 2025

4/10 Poor

Samantha

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Emma

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brendan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an excellent location for the theatres
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Stayed 1 night in May 2025

8/10 Good

Miss Sarah G

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, lovely staff could do with some refurbishment but not bad.
Stayed 2 nights in Dec 2024

8/10 Good

Marja

Travelled with family
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

6/10 Okay

Zoe

Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quick check in. Room nice & clean with very comfortable bed. Didn't have breakfast so can't comment.
Stayed 1 night in May 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness
We booked a twin room,hut was given a double (good job me and my friend have known each other over 30 year)..but still nice to have you're own bed..said on my booking twin..not double...phone charger next to my bed didn't work..bit disappointing
Stayed 1 night in May 2025

6/10 Okay

Louise

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Helen

Liked: Cleanliness
The staff were all lovely and helpful. Our room was on 8th floor, was very hot, the toilet played it with flushing. Had breakfast 10 pound each, wasn’t worth the money and cold.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

10/10 Excellent

Ross

Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night, great price and value.

Place was located very conveniently in the city centre, it was easy check in and the room was spotlessly clean. Bed was comfy and room was lovely and warm. Would use again.
Stayed 1 night in May 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
The hotel was clean and comfortable however there was no air-conditioning which made the room extremely hotel. They had supplied a fan but unfortunately wasn't very effective. There was also no telephone in the room incase of an emergency.
Stayed 2 nights in May 2025

4/10 Poor

Carol

Travelled with partner
Liked: Cleanliness, staff & service
The room was absolutely boiling even with a fan. Totally inadequate for summer temperatures.
Stayed 1 night in May 2025