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Best Western The Hatfield Hotel

3.5 star property
Hotel in Lowestoft with 24-hour front desk and restaurant

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View
Serves lunch and dinner
In-room safe, desk, iron/ironing board, free WiFi
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
The current price is AU$147
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • Place, South Beach
    ‪3 min walk‬
  • Place, Lowestoft Harbour
    ‪5 min drive‬
  • Place, Pleasurewood Hills
    ‪7 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 71 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Single Bed, Non Smoking (Lodge)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, Multiple Beds, Non Smoking, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Lowestoft

Best Western The Hatfield Hotel places you steps from South Beach and within a 10-minute stroll of Hollywood Cinema. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, LT1 Fish and Chips & More, serves international cuisine and is open for breakfast, lunch and dinner. The Terrace is the hotel's own bar, serving drinks along with lunch and dinner. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 10:30 AM. .Attractions within a 30-minute drive of this 3.5-property class Lowestoft hotel include Norfolk Broads and Southwold Beach.

What's nearby

  • South Beach - 3 min walk - 0.3 km
  • Hollywood Cinema - 4 min walk - 0.4 km
  • The Marina Theatre - 16 min walk - 1.4 km
  • Lowestoft Harbour - 5 min drive - 3.7 km
  • Pleasurewood Hills - 7 min drive - 5.2 km

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪The Plough & Sail - ‬4 min walk
  • ‪East Point Pavilion - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪The Harbour Inn - ‬6 min walk

About this property

Best Western The Hatfield Hotel

Hotel in Lowestoft with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western The Hatfield Hotel offers 33 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Similar properties

In-room safe, desk, iron/ironing board, free WiFi
Hatfield Lodge
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 115 reviews
The price is AU$130
includes taxes & fees
16 Nov - 17 Nov
Hatfield Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Frequently asked questions

Is parking available at Best Western The Hatfield Hotel?

Yep, Best Western The Hatfield Hotel has a free self car park.

How much does it cost to stay at Best Western The Hatfield Hotel?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western The Hatfield Hotel on 9 Nov 2025 start from AU$147.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Hatfield Hotel?

Yep, Best Western The Hatfield Hotel is a short 1-minute walk from South Beach.

Does Best Western The Hatfield Hotel serve breakfast?

Yeah, full breakfast is served weekdays between 7:00 AM and 11:00 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western The Hatfield Hotel?

No, Best Western The Hatfield Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western The Hatfield Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western The Hatfield Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western The Hatfield Hotel?

No, only service animals are allowed.

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 190 out of 463 reviews
Rating 8 - Good. 173 out of 463 reviews
Rating 6 - Okay. 67 out of 463 reviews
Rating 4 - Poor. 20 out of 463 reviews
Rating 2 - Terrible. 13 out of 463 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

LEWIS

Stayed 1 night in Jul 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointment

Room shabby and cramped and airless, creaking floorboards including corridor so bed shook whenever someone passed by. Disappointing. But breakfast excellent and I commend the lady who managed the breakfast restaurant, very friendly and efficient.
Stayed 5 nights in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Great location, amazing staff, ok rooms.

Staff were absolutely amazing but the rooms were not able to cope with the exceptional temperatures.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Great.
Stayed 1 night in Jul 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing break

Throughly enjoyed our stay at the Hatfield, very friendly staff, the hotel is right on the sea front.. good for walking in either direction .
Beneath the pier
View from our window at dusk
Stayed 1 night in Jul 2025

2/10 Terrible

Mohan

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Reception area needs a make over

Used to stay at the Hatfied on a regular basis but this is the first visit for about 20 years. The entrance/reception area has not changed at all and on first appearances seems really neglected and off putting. But once in the hotel other areas are better; bar/ outside terrace, rooms were fine & clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Staff & service, amenities
Everything was satisfactory
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant. Friendly staff, nice views and lovely breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room I checked onto was the size of a student dogs. Poor quality throughout and not worth the money. Reception changed the room, and whilst better was equally rum down. Could feel the springs in the bed which made for a rough night's sleep. Room was also extremely hot. Has the chicken gyro at dinner and sent it back, chicken was not cooked through. Overall the place is on dire need of an upgrade. I travel regularly and base my choice on the reviews, this place does not deserve anything near what is stated.
Stayed 1 night in Jun 2025

6/10 Okay

Helen

We love Lowestoft. 😊

We stayed in a sea view room which had a lovely view of the sea, unfortunately because the temperature reached 28%c the room was very warm even with the windows open, so it really spoiled our stay here. We didn’t eat in the restaurant but the food looked good. .
Stayed 2 nights in Jun 2025

6/10 Okay

Graham Hinton

The hotel is in a wonderful location. The room was ok if dated and the bed wasn’t comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Fiona

Travelled with family
Disliked: Property conditions & facilities
Decor is dated. Hotel reception service is good. Restaurant manager is lacking customer service skills and stood watching his staff run off their feet.
Stayed 2 nights in May 2025

6/10 Okay

Malcolm

Travelled with family
Liked: Cleanliness

Tired

Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright rooms with en-suite. Beds are very comfortable and the linens are soft.
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent staff & service.very clean but the rooms are a bit dated
Stayed 1 night in May 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the only thing that stuck in my mind was at night when people walked pass the room the floorboards made a nose and it woke me up .apart from that the hotel was clean/ tidy staff were great all round good job willl come back again thank you.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sea view (hotel is right on the promenade), comfortable room, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stay

Spacious comfortable room. This room seems to have been decorated and updated since we last stayed. Very good breakfast. Friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still keeping its charm

I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm.
Stayed 1 night in Mar 2025