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Mercure Hotel Düsseldorf Neuss

4.0 star property
Upscale hotel with business centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

Exterior
Superior Double Room, Multiple Beds
Bar (on property)
Reception
Hydromassage showerhead, eco-friendly toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Popular LocationMarina Düsseldorf9 min drive
  • Popular LocationMedienhafen10 min drive
  • Popular LocationMitsubishi Electric Hall11 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)24 min drive

Room options

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Hydromassage showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (908)
The price is AU$130
for 1 night
includes taxes & fees
24 May - 25 May
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

About the area

Neuss

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking.

What's nearby

  • Marina Düsseldorf - 9 min drive
  • Medienhafen - 10 min drive
  • Rhine Promenade - 10 min drive
  • Konigsallee - 11 min drive
  • Mitsubishi Electric Hall - 11 min drive

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • McDonald's - 4 min drive
  • Meine Eisliebe - 3 min drive
  • Pizzeria da Pasquale - 4 min drive
  • Plokami - 5 min drive
  • Reuterhof - 4 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Upscale hotel with business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3789 square feet (352 square meters) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Düsseldorf Neuss. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Neuss hotel.

  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

What is the cancellation policy at Mercure Hotel Düsseldorf Neuss?

Mercure Hotel Düsseldorf Neuss offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on 9 June 2024 start from AU$95.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Düsseldorf Neuss serve breakfast?

Sure does, buffet breakfast is offered daily.

Is there a free airport shuttle available at Mercure Hotel Düsseldorf Neuss?

No, Mercure Hotel Düsseldorf Neuss does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Düsseldorf Neuss?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Mercure Hotel Düsseldorf Neuss?

Dogs are welcome at Mercure Hotel Düsseldorf Neuss, with food and water bowls on offer.

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 460 reviews" "
Rating 8 - Good. 218 out of 460 reviews" "
Rating 6 - Okay. 88 out of 460 reviews" "
Rating 4 - Poor. 31 out of 460 reviews" "
Rating 2 - Terrible. 13 out of 460 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average. Don’t pay for superior rooms
Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking
Stayed 2 nights in May 2022

10/10 Excellent

Didier

Stayed 1 night in Apr 2022

8/10 Good

Sumeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay
Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!
Stayed 5 nights in Nov 2021

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Very nice hotel and clean with great service and easy check-in. Very nice area as well.
Stayed 1 night in Sep 2021

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost all of my money
Could not travel due to coronavirus....lost all of my money as the Hotel would not refund. Hotels.com did not assist
Stayed 4 nights in Mar 2020

10/10 Excellent

Manuel, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, neat and clean place. Very nice and polite staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

SIMON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019