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Hôtel Sainte Marie

2.0 star property
Hotel in Lourdes, steps from Château Fort Pyrenean Museum

Photo gallery for Hôtel Sainte Marie

Interior
Water view
Double Room
Bar (on property)
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
15 Quai Saint-Jean, Lourdes, 65100
  • Basilica of St. Pius X
    ‪8 min walk‬
  • Basilica of Our Lady of the Rosary
    ‪9 min walk‬
  • Basilica of the Immaculate Conception
    ‪10 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪15 min drive‬

Room options

View all photos for Triple Room

Individually decorated, individually furnished, desk, soundproofing

Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, soundproofing

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • River view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • River view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Quadruple Room

Individually decorated, individually furnished, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
  • River view
  • Sleeps 4
  • 4 Single Beds OR 1 King Bed and 2 Single Beds

About the area

Lourdes

Hôtel Sainte Marie places you steps from Château Fort Pyrenean Museum and within a 10-minute stroll of Basilica of St. Pius X. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and free newspapers in the lobby. Added amenities include coffee/tea in a common area, tour/ticket assistance and multilingual staff. Continental breakfast is available daily between 7:30 AM and 9 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Lourdes hotel include Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception.

What's nearby

  • Basilica of St. Pius X - 8 min walk - 0.7 km
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.8 km
  • Basilica of the Immaculate Conception - 10 min walk - 0.9 km
  • Stations of the Cross - 10 min walk - 0.9 km
  • Massabielle Grotto - 10 min walk - 0.9 km

Getting around

  • Lourdes Station - 11 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 15 min drive

Restaurants

  • ‪Café au Roi Albert - ‬4 min walk
  • ‪Casa Italia - ‬1 min walk
  • ‪Le Navarre - ‬3 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬4 min walk
  • ‪Da Marco - ‬6 min walk

About this property

Hôtel Sainte Marie

Hotel in Lourdes, steps from Château Fort Pyrenean Museum
As a guest of Hôtel Sainte Marie, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hôtel Sainte Marie also features coffee/tea in common area, complimentary newspapers in the lobby, and a front desk safe. Parking is available for a fee.

This Lourdes hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Hôtel Sainte Marie offers 44 accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. 50-cm flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9 AM for a fee: EUR 11 for adults and EUR 11 for children
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 15 October and 31 March.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11 for adults and from EUR 11 for children
  • Self-parking fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Sainte Marie Lourdes
Sainte Marie Lourdes
Hôtel Sainte Marie Hotel
Hôtel Sainte Marie Lourdes
Hôtel Sainte Marie Hotel Lourdes

Frequently asked questions

What is the cancellation policy at Hôtel Sainte Marie?

Hôtel Sainte Marie offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Sainte Marie?

Yep, Hôtel Sainte Marie has a self car park for EUR 12 per day.

Does Hôtel Sainte Marie serve breakfast?

You bet, continental brekkie is available daily between 7:30 AM and 9 AM.

Is there a free airport shuttle available at Hôtel Sainte Marie?

No, Hôtel Sainte Marie does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Sainte Marie?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Hôtel Sainte Marie Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 98 reviews
Rating 8 - Good. 9 out of 98 reviews
Rating 6 - Okay. 0 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina, the owner is the best host. She is very friendly, accomodating , informative & kind. Her place is convenient to places you need to go. There’s a lot of places to shop & dine. Daily room cleaning was done. I can highly recommend her place.
Stayed 3 nights in Oct 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful , they sure would be my main reason to stay again at Saint Marie .
Stayed 3 nights in Oct 2024

10/10 Excellent

Mel

Stayed 2 nights in Aug 2024

10/10 Excellent

Chung

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine was amazing! Hôtel was accommodating, affordable and the location was perfect for our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Janet

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina is such an amazing person.. she is full of energy, so helpful, cheerful and accomodating. Location of the hotel was perfect... literally 3 min walk to St Michael's gate. Without a doubt, i will recommend anyone to stay at San Marie.
Stayed 5 nights in Sep 2024

8/10 Good

Mary

Stayed 4 nights in Aug 2024

10/10 Excellent

NADER

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff Helpfull
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Christine was a very welcoming host.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very clean as well as the rest of the areas of the hotel. Christina the owner is very nice who , make sure her guests are welcome and Marie who serves food during breakfast is very hardworking . One can notice how they love what they are doing making sure the guests are comfortable. It’s a 7 minute safe walk to the Basilica. Would highly recommend the St Marie Place to stay when visiting the grotto and Sanctuary of Our Lady.
Stayed 3 nights in Sep 2024

10/10 Excellent

Decy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cristine takes care of everything we need including umbrellas because it was raining when we arrived. The road was closed going to the front of the hotel due to heavy rains which caused a flood and mud afterwards. A long time customer helped us bring our luggage thru the garden. Yes! That's how good Cristine is. Clients come back because she treats us like family. I would definitely recommend her to friends and we'll definitely stay again. Thanks Cristine! And thanks to our unnamed hero, didn't get his name yet but I learned he's from UK. More blessing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nydia, Studio City

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my window was incredibly! The hotel is 15minutes walk from the train station and 5 minutes from the Grotto. Kristina at the front desk was super nice and helpful. One of the best Italian restaurants is next to the hotel :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and the hotel is in a great location with a good parking lot for 10€ / night. For an older hotel, it is very clean and well maintained We enjoyed the ample common patio space for outdoor coffees / drinks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 3 nights in Aug 2024

2/10 Terrible

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities
My wife had an emengercy dueing the night. I asked the late night desk ckerk where is there a doctor or hospital emergency room where I coould take my wife. He kept rrsponding no doctor, no hospital. I kept telling him I needed to drive her to see a doctor. He kept saying no, not available. I finally dialed 911 and and a ambulnce came my our hotel room and drove us to a hospital in the next town over, about 20 minutes away.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the lady at the reception

Amazing people at the reception. So very helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Marilou

Stayed 2 nights in Jul 2024

10/10 Excellent

Ralph, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay for 3 nights in June 2024. The staff were great and very helpful. The location is superb and just a very short and easy walk to the Lourdes complex.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marinat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay!

We loved our stay in beautiful Lourdes! This beautiful boutique hotel was lovely and the owner even lovelier - so helpful and friendly. This was a girls trip so our room was a triple and worked perfectly. It is situated a short walk to the Sanctuary of our Lady and just across the street runs a beautiful river.
From our room window
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina was the perfect host. I felt like family, not merely a hotel guest. There is not a more convenient hotel to the Lourdes Sanctuary. My room had an amazing view of the River Gave and of the steeple of the Basilica. I can highly recommend Hotel Saint Marie. Oh, and the parking is super convenient!
Stayed 3 nights in Jun 2024

10/10 Excellent

Noreen

Stayed 2 nights in Jun 2024

10/10 Excellent

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities
Christine is so wonderful, a great host.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
The owner was extemely kind and helpful. Room was clean.
Stayed 2 nights in May 2024

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
A stone's throw away from the sanctuary's St. Michael Gate (Porte St-Michel) and food options. Visited during the weekend of the International Military Pilgrimage, grateful that we are located on the quieter side of the sanctuary. Christina was a lovely host who always checked in on us when we crossed paths. The standing shower was a little challenging due to its design and there wasn't drainage in the dry area. Overall a lovely stay, will be back again!
Stayed 4 nights in May 2024