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Hotel Jeanne d'Arc

4.0 star property

Photo gallery for Hotel Jeanne d'Arc

Front of property
Reception
Twin Room, Mountain View
Bar (on property)
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View map
1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of St. Pius X
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Courtyard View

Twin Room, Courtyard View

Twin Room, Courtyard View

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mountain View

Twin Room, Mountain View

Twin Room, Mountain View

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Courtyard View

Double Room, Courtyard View

Double Room, Courtyard View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds, Courtyard View

Triple Room, 3 Single Beds, Courtyard View

Triple Room, 3 Single Beds, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds

About the area

Lourdes

Hotel Jeanne d'Arc puts you in the heart of Lourdes, within just a 10-minute stroll of Porte St-Joseph and Basilica of St. Pius X. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a terrace and dry cleaning/laundry services. Each morning self-service breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Lourdes hotel include Le Petit Lourdes and Stations of the Cross.

What's nearby

  • Basilica of St. Pius X - 3 min walk - 0.3 km
  • Porte St-Joseph - 3 min walk - 0.3 km
  • Basilica of Our Lady of the Rosary - 5 min walk - 0.4 km
  • Basilica of the Immaculate Conception - 6 min walk - 0.6 km
  • Massabielle Grotto - 6 min walk - 0.6 km

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive

Restaurants

  • ‪Café Royal - ‬4 min walk
  • ‪Hotel Gallia et LondreS - ‬3 min walk
  • ‪Asian Delices - ‬3 min walk
  • ‪Hotel Sainte Rose - ‬3 min walk
  • ‪Cafe Jeanne D'arc - ‬3 min walk

About this property

Hotel Jeanne d'Arc

Hotel Jeanne d'Arc offers its guests a terrace, multilingual staff, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Jeanne d'Arc also features a front desk safe and a lift. Parking is available for a fee.

This 4-star Lourdes hotel is smoke free.

  • 205 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Jeanne d'Arc offers 205 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Lourdes hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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  • Air-conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately EUR 12 to 12 per person
  • Self-parking fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jeanne d'Arc Lourdes
Jeanne d'Arc Lourdes
Hotel Jeanne d Arc
Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Frequently asked questions

What is the cancellation policy at Hotel Jeanne d'Arc?

Hotel Jeanne d'Arc offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Jeanne d'Arc?

Yep, Hotel Jeanne d'Arc has a self car park for EUR 20 per night. A self car park is also available, for a fee.

What makes Hotel Jeanne d'Arc a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Jeanne d'Arc.

Are there hot tubs in the rooms at Hotel Jeanne d'Arc?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Jeanne d'Arc serve breakfast?

Yep, self-service breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Jeanne d'Arc?

No, Hotel Jeanne d'Arc does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Jeanne d'Arc?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Jeanne d'Arc Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rejane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old and beat up. There is better options around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Stayed 1 night in Nov 2018

8/10 Good

Sarah

Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, gorgeous view of mountains! Loved it!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locTion

The staff very very attentive and nice. Small room with a great view and very clean
Stayed 1 night in Jun 2018

6/10 Okay

manu

Liked: Cleanliness, staff & service, room comfort
we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
Stayed 1 night in Dec 2017

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très disponibles et aimables, commerce proche, établissement très calme
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

JoseAnt, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Stayed 3 nights in Aug 2018

4/10 Poor

Didier

Liked: Staff & service
Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Stayed 2 nights in Aug 2018

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.