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Home2 Suites by Hilton Los Angeles Montebello

3.0 star property
Suburban hotel with golf course and free breakfast

Photo gallery for Home2 Suites by Hilton Los Angeles Montebello

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils
Snack bar
Premier Studio Suite, 2 Queen Beds, Non Smoking
Exterior
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Pet-friendly
  • Pool
The current price is AU$270
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
988 Via San Clemente, Montebello, CA, 90640
  • Commerce Casino
    ‪5 min drive‬
  • Citadel Outlets
    ‪5 min drive‬
  • California State University, Los Angeles
    ‪6 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Bathtub)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 2 Queen Beds, Accessible

7.8 out of 10
Good
(14 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Bay View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Lake View

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premier Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Studio Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premier Studio Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premier Studio, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premier Studio, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Montebello

Home2 Suites by Hilton Los Angeles Montebello puts you in the centre of Montebello, 14.2 km (8.8 mi) from L.A. Live and 14.8 km (9.2 mi) from Crypto.com Arena. Highlights at this hotel include a golf course, an indoor swimming pool and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers as well as access to golf lessons and a driving range. Business amenities include 2 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Montebello hotel include Commerce Casino and Citadel Outlets.

What's nearby

  • Commerce Casino - 5 min drive - 4.5 km
  • Citadel Outlets - 5 min drive - 4.1 km
  • California State University, Los Angeles - 6 min drive - 7.0 km
  • Crypto.com Arena - 11 min drive - 15.9 km
  • Dodger Stadium - 12 min drive - 16.6 km

Getting around

  • Atlantic Station - 3 min drive
  • Montebello - Commerce Station - 5 min drive
  • Los Angeles Intl. (LAX) - 51 min drive

Restaurants

  • ‪7-Eleven - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jack in the Box - ‬5 min walk
  • ‪Rafael's Mexican Restaurant - ‬3 min drive
  • ‪Del Taco - ‬9 min walk

About this property

Home2 Suites by Hilton Los Angeles Montebello

Suburban hotel with golf course and free breakfast
Home2 Suites by Hilton Los Angeles Montebello offers its guests a golf course, an indoor pool, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Home2 Suites by Hilton Los Angeles Montebello. Free self parking is available.

  • 203 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Bar or lounge
Home2 Suites by Hilton Los Angeles Montebello offers 203 air-conditioned accommodations with laptop-compatible safes and free newspapers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. 55-inch LCD televisions come with pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Montebello hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Exterior

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4.5 out of 5, Wonderful, 461 reviews
The price is AU$244
includes taxes & fees
9 Sept - 10 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Indoor pool
  • Pro golf lessons
  • Pro golf shop
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Los Angeles Montebello Hotel
Home2 Suites Hilton Los Angeles Hotel
Home2 Suites Hilton Los Angeles Montebello
Home2 Suites Hilton Los Angeles
2 Suites Hilton Los Angeles
Home2 Suites by Hilton Los Angeles Montebello Hotel
Home2 Suites by Hilton Los Angeles Montebello Montebello
Home2 Suites by Hilton Los Angeles Montebello Hotel Montebello

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Los Angeles Montebello?

Home2 Suites by Hilton Los Angeles Montebello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Los Angeles Montebello?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Los Angeles Montebello on 30 Sept 2025 start from AU$270.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Los Angeles Montebello?

Yep, Home2 Suites by Hilton Los Angeles Montebello has a free self car park.

Does Home2 Suites by Hilton Los Angeles Montebello have a pool?

Home2 Suites by Hilton Los Angeles Montebello has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

What makes Home2 Suites by Hilton Los Angeles Montebello a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Home2 Suites by Hilton Los Angeles Montebello.

Does Home2 Suites by Hilton Los Angeles Montebello serve breakfast?

Yep, our guests give top marks to the free buffet brekkie here! Available daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Home2 Suites by Hilton Los Angeles Montebello?

No, Home2 Suites by Hilton Los Angeles Montebello does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Los Angeles Montebello?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Home2 Suites by Hilton Los Angeles Montebello?

Cats and dogs are welcome at Home2 Suites by Hilton Los Angeles Montebello, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Is there a golf course on site at Home2 Suites by Hilton Los Angeles Montebello?

Yep, Home2 Suites by Hilton Los Angeles Montebello has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Home2 Suites by Hilton Los Angeles Montebello Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Apiradee

Stayed 3 nights in Apr 2025

10/10 Excellent

Victor Michael, Monterety

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in May 2025

10/10 Excellent

MARIA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The establishment was welcoming to dogs, and their breakfast was delicious.
Stayed 3 nights in May 2025

10/10 Excellent

Davor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was clean and had everything we wanted. The best breakfast available and plenty of parking. Plus the safety we felt at this place was wonderful with security and gated area. We will definitely be staying again here on our next trip
Stayed 5 nights in May 2025

10/10 Excellent

Akyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, amenities, and room space.
Stayed 4 nights in May 2025

10/10 Excellent

Wahyu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Huge room and amazing service from the staff.
Stayed 4 nights in May 2025

6/10 Okay

Jackie

Travelled with family and small children
The staying was ok. The room was ok clean but not as clean it should be. The floor carpet was little sticky not very clean. The room air was very stuffy.
Stayed 3 nights in May 2025

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Doralida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable and cozy room the staff is very friendly and attentive
Stayed 1 night in May 2025

10/10 Excellent

Jinhyuk

Stayed 1 night in May 2025

2/10 Terrible

Jongyoung, Fremont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was around 10:00 PM at night. A person (or a group of people, I couldn't tell) was talking very loudly at the front gate of the hotel - right outside of the lobby. My room was on the 3rd floor and right above the front gate, so it was too noisy and all of us in the room couldn't sleep. So, I called the front desk (by the way, the quick dial button on the phone did not work), and I told the front desk person to let her know about the noise issue. About 5 minutes past, the person was still talking loudly, so I called the front desk again, and she responded me angrily saying that she was waiting for someone to handle the issue as she was alone. And, then, she hung up on me. And, the noise continued until one of my family member went down to talk to the front desk. I was so frustrated on how the front desk person responded on this incident - she did nothing to resolve the noise issue, but, instead, she was angry at me, the person who was reporting the issue. I'm so disappointed about the service and upset about the staff's attitude.
Stayed 1 night in May 2025

4/10 Poor

Bernardo

Stayed 2 nights in May 2025

2/10 Terrible

Judy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at this property several times..but this time was the last. I was moved rooms 2x . The first room was dirty with hair in the bathroom, Stains and crumbs on one of the beds. The second room had hairs in the bathroom and hairs in one of the beds...the staff apologize but did nothing to compensate me for the horrible experience
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Chynna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Unresolved Service Failures

Customer service is non-existent here. After another guest was assigned to our room and strolled right in, no effort was made to contact us to apologize. We were later awoken by a housekeeping manager who knocked on our door and told us we needed to call the front desk to “sort things out”, which was odd because I’m not in charge of assigning rooms, so I’m not sure why this mistake was mine to fix. After this, the only contact made by management came in the form of two generic text messages and one email from guest services which still has not been acknowledged. On top of the gross service failure and lack of standard hospitality skills from the staff, the location does not have sufficient on-site parking for guests, which includes a ground level lot and UG garage. The shower tile also had pencil measurements from the contractor who installed it; somehow never having been seen or cleaned by the staff.
Stayed 2 nights in May 2025

8/10 Good

K

Travelled with group
Liked: Staff & service, amenities
We loved the layout of the room; it's the most functional, roomy "typical" 2 bed hotel space we've experienced! The kitchenette was amazing and fabulous to help cut back on eating out expenses too! Our only suggestion is that the property could consider examining the showers/bathrooms for cleanliness in between guest stays.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 3 nights in May 2025

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, excellent parking, beds were clean, bathroom was clean. I loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Bryann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families!
Stayed 3 nights in May 2025

6/10 Okay

ANDREW

Travelled with family
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Balaji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in Apr 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here ☺️The hotel is very organized and clean. Friendly staff. 10/10 definitely recommend.
Stayed 2 nights in May 2025