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Best Western Plus Grand Hotel Victor Hugo

4.0 star property
Mediterranean hotel with fitness centre and 24-hour front desk

Photo gallery for Best Western Plus Grand Hotel Victor Hugo

Exterior
Daily buffet breakfast (EUR 18 per person)
Property entrance
Suite, 1 Double Bed
Superior Room, 1 Single Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Bar
  • Housekeeping
The current price is AU$217
includes taxes & fees
13 July - 14 July

Explore the area

Map
3, Avenue Victor Hugo, Luxembourg City, 1750
  • Luxembourg City Hall
    ‪11 min walk‬
  • Grand Ducal Palace
    ‪13 min walk‬
  • Notre-Dame Cathedral
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Room amenity

Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Superior Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Luxembourg City

Best Western Plus Grand Hotel Victor Hugo puts you in the heart of Luxembourg City, steps from Grand Theatre of Luxembourg and within a 10-minute stroll of Boulevard Royal. Highlights at this Mediterranean hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Sights within a 15-minute walk of this Limpertsberg hotel include Luxembourg City Art Gallery and Villa Vauban.

What's nearby

  • Place d'Armes - 10 min walk - 0.9 km
  • Luxembourg City Hall - 11 min walk - 1.0 km
  • Grand Ducal Palace - 13 min walk - 1.1 km
  • Notre-Dame Cathedral - 14 min walk - 1.3 km
  • European Convention Center Luxembourg - 3 min drive - 2.4 km

Getting around

  • Centre, Stäreplaz / Étoile Tram Stop - 9 min walk
  • Pfaffenthal-Kirchberg Station - 14 min walk
  • Findel International Airport (LUX) - 19 min drive

Restaurants

  • ‪Porta Nova - ‬5 min walk
  • ‪Tender - ‬5 min walk
  • ‪Ready Coffee Shop - ‬3 min walk
  • ‪Siegfried Von Westeschgaart - ‬2 min walk
  • ‪Chalet Gourmet - ‬5 min walk

About this property

Best Western Plus Grand Hotel Victor Hugo

Mediterranean hotel with fitness centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Best Western Plus Grand Hotel Victor Hugo also features a fitness centre, concierge services, and complimentary newspapers in the lobby.

This 4-star Luxembourg City hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Grand Hotel Victor Hugo offers 65 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese, Russian, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 8 January and 13 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Frequently asked questions

Does Best Western Plus Grand Hotel Victor Hugo serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10:00 AM.

How much does it cost to stay at Best Western Plus Grand Hotel Victor Hugo?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Grand Hotel Victor Hugo on 13 July 2025 start from AU$217.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Best Western Plus Grand Hotel Victor Hugo?

No, Best Western Plus Grand Hotel Victor Hugo does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Grand Hotel Victor Hugo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Grand Hotel Victor Hugo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Grand Hotel Victor Hugo?

No, only service animals are allowed.

Best Western Plus Grand Hotel Victor Hugo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 847 reviews
Rating 8 - Good. 371 out of 847 reviews
Rating 6 - Okay. 84 out of 847 reviews
Rating 4 - Poor. 28 out of 847 reviews
Rating 2 - Terrible. 11 out of 847 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the city from. Tram and bus stop 1min walk, or 10-15 minutes walk into the centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One major setback: the electric outlets in the rooms are only for two-pronged, European style plugs. There are no USB ports available anywhere and the reception has no converters for USA plugs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and clean. The bathroom was large with a great shower. Room was quiet and the temperature was perfect.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Small but nice in Luxembourg City

It’s a small hotel nestled in the city. It was an European thing, but you have to put your room key in the slot to get electricity to your room. Enjoying the multiple opening windows. The continental breakfast was nice.
Stayed 2 nights in Sep 2024

8/10 Good

Gianni, Panama City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable and well located
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Stayed 2 nights in Aug 2024

8/10 Good

ANDREW

Liked: Room comfort

Good stay

Check in was excellent, very friendly and professional, other reception staff were so good, didnt appear interested in their work or their guest's. TV nor the room safe worked but both were remedied .Good and comfortable stay in a pleasant hotel with good transport links to the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oksana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Room is clean. Bed is good. Good access to the free tram at Theater station. Public parking a 5 minute walk away. Make sure you keep your parking stub or you cannot get back in. I recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mari

Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Wah Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were so friendly and helpful. My daughter is an exchange student and there are so many administration stuff to finish. The staff helped us a lot. I am so grateful to stay here. I will definitely come back if I visit again Luxembourg in the future.
Stayed 13 nights in Sep 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yee Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

The hotel night receptionist did not recognize my gold level status with Hotel.com. I asked him if there was any upgrade available and he said no without looking in his computer for the inventory of rooms. He simply said you have to biggest room which was a complete lie, We saw other bigger room on our same floor. I also asked him regarding the free drinks offered each day and he said we only get a welcome drink on the first day only. I tried to show him the paperwork from Hotel.com and he refused look at it.
Stayed 3 nights in Aug 2024

2/10 Terrible

argyris

Disliked: Staff & service, property conditions & facilities, room comfort

Avoid this hotel

Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t stay in the annex

We stayed in this hotel last December and had a fantastic experience and wonderful room. This time, for some odd reason, we stayed in the annex. The room was not good, broken furnitures, bouncing chairs, missing curtain, bathroom fixtures broken, lack of shelf space. And to top, the room safety box broke with our passports inside and we had to wait more than 30 minutes to have someone over to open. Ups and the rate a was double from winter time. Go figure!
Stayed 3 nights in Jul 2024

10/10 Excellent

Omawumi

Stayed 6 nights in Jun 2024

8/10 Good

ZHIPING

Stayed 1 night in Jul 2024

6/10 Okay

Alan

Stayed 1 night in May 2024

10/10 Excellent

Alberto, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in Luxemboug

Great hotel in perfect location. Staff members were pleasant and helpful. Room was spacious, quiet & functional. Really enjoyed our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient and friendly

Travelled for business, had an issue with the first room, changed with no problem. Very helpful and friendly staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024